My Citadel Casino

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18+ New Customers only. GB and ROI only. Use promocode: casino50 Minimum deposit & wager £25 on Drops & Wins slots required. 50 x 10p free spins on Big Bass Bonanza valid for 7 days, winnings capped at £500. Wagering must be completed within 24 hours of registration. Restrictions + T&Cs apply.

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This promotion is for new customers only. Customers must be 18+. Customers must be residents of the UK/IE.
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New customers only aged 18+. Minimum deposit £10. Get a Casino Bonus matched to your first deposit, up to £100, after you stake £20 on slots, credited within 48 hours. Bonus expires in 7 days and has a 40x wagering requirement. Additional T&Cs apply. Please bet responsibly.

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New customers & 18+ only. Min. deposit of £10. Qualifying real money bet of £10. Min odds greater than or equal to 1.5 required. E/W bets excluded. Offer credited within 48 hours. Additional T&Cs apply. Please gamble responsibly.
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#AD New customers only, min deposit £10, wagering 40x, max bet £5 with bonus funds. Max bonus is 100% up to £100. No max cash out on deposit offers. Welcome bonus excluded for players depositing with Skrill or Neteller. Cashback is cash with no restriction. Full T&C’s apply. +18, Please Gamble responsible. BeGambleAware.org

Casino.com UK accepts many different types of payment methods. Our goal is to make it as seamless as possible for our UK players to make a deposit quickly and securely so they can get to play their favourite casino games.

My Citadel is one of the more popular choices for UK players. It’s a well-known instant payment brand that you can use for making deposits and withdrawals.

What is My Citadel?

My Citadel started as an e-wallet company. The company recently closed that service and stopped accepting new customers. However, they transitioned the brand to Instant Payment Citadel, allowing users to transfer money directly from their bank account to a vendor, such as Casino.com UK.

Citadel has built a strong reputation around the world as a reliable and trusted payment processor. It used the latest in digital security technology to protect its user’s privacy and data. As a global company, Citadel follows the strict Know Your Customer and Anti-money Laundering policies for each jurisdiction. They have several security measures in place, such as two-factor authorization and powerful encryption to secure the servers, preventing hackers from illegally making transactions.

As the name implies, all transfers made through Instant Payments are executed right away. This is a relief for many UK players who have waited up to five business days for other payment methods to process and complete a transaction.

It’s hard to beat the convenience of Citadel. You can use it from any device and make deposits and withdrawals at any time by simply logging in to your Casino.com UK account.

How to Deposit with My Citadel

One of the great things about Instant Payment Citadel is that you don’t need to register an account to use the service. Follow these steps to make a deposit.

  • Log into your Casino.com UK account
  • Visit the Cashier by clicking on the Deposit button at the top of the page
  • Select Instant Payments from the list of accepted payment methods
  • Find your bank in the drop menu
  • Log in to your bank through our secure payment portal
  • Enter the amount of money you wish to deposit and confirm the transaction

Citadel uses the same powerful SSL encryption that banks use to protect all financial data ensure the money reaches its destination without any problem. The deposit limits for UK players using Citadel are £20 - £10000. Casino.com UK doesn’t charge any fees for the deposit. However, read the terms and conditions of your Citadel account, as they might charge a fee.

How to Withdraw with My Citadel

The withdrawal process is similar to the deposit, but instead of putting money in, you’re taking it out.

It’s important to note that you can only make a withdrawal with Instant Payment Citadel if you used them to make your deposit.

When you log in to your player account, you will see the available money you have to withdraw. This excludes bonus money or other funds that haven’t met the wagering requirement. With Citadel, you can withdraw anywhere from £20 to £8,000.

To make a withdrawal, follow these steps:

  • Log in to your Casino.com UK account
  • Click on the Deposit button or player avatar to open the Cashier
  • Select the Withdraw option
  • Choose Instant Payments by Citadel
  • Enter the amount of money you wish to withdraw
  • Log in to your bank account through the secure payment portal and execute the withdrawal.

Casino.com UK will process this request right away, and Instant Payment Citadel will take over and transfer the money to your bank account.

Benefits and Disadvantages of My Citadel

Casino.com UK accepts 15 different payment methods, so it’s important to figure out which one is the best for you. One of the best ways to do that is to look at the positives and negatives of each one.

Advantages

Quick processing time: You don’t call yourself “Instant Payments” and not have a system designed for speed. UK players can start playing right away after making an Instant Payment deposit and enjoy their winnings after withdrawing it from their online casino account.

Security: Instant Payment Citadel prides itself on implementing the highest standard of online security tools on all transfers. The 256 bit SSL encryption is extremely secure and will prevent anyone from hacking into your transfer or gaining access to your bank information. Additionally, the company uses two-factor authorisation and has strict anti-money laundering policies.

Convenient: You can’t beat the convenience of Citadel. For starters, you don’t have to create an account. That means one less website with your personal and financial details, one less password to remember, and one less thing to worry about.

Disadvantages

Doesn’t work with every bank: Citadel is only convenient if you’re bank is a participating partner. If you scroll through the list of banks in the drop-down menu and don’t see your bank, it’s not a viable option. Instead of opening a new bank account, you can just choose another payment method.

Fees: While Casino.com UK doesn’t charge any fees for deposits or withdrawals, you may encounter some through Citadel. These could be monthly or per transfer. You will have to check with Citadel for the specifics. Most payment methods charge some type of fee; you just have to find out which one is the cheapest, based on the number of deposits and withdrawals you’re planning on making.

FAQ

Yes. When you use Citadel, the deposit is executed instantly, and the money is accessible in your account right away. While they claim instant withdrawals as well, it can take some time for the request to be processed and the transfer to be complete. Citadel states that all monies should be available in your bank account with 1 – 3 business days.

My Citadel is an extremely safe payment method. The company uses two-factor authorization and employs secure SSL encryption on all transfers.

Citadel charges a small transaction fee for all users. For the exact details, check out the Citadel terms and conditions.

If you use Citadel to make deposits, then you can use them for withdrawals as well.

As a global brand Citadel takes many different currencies. However, Casino.com UK only accepts deposits in GBP.

Deposit Via My Citadel and Play Casino Games Today

Now that you know all about My Citadel and Instant Payment citadel, you’re ready to take the plunge and make your first deposit. It’s a safe and easy process, and you’ll be playing real casino games before you know. The first step is to register your Casino.com UK account, then visit the Cashier to make your first deposit. You can claim your exclusive Welcome Package and use the bonus money to play all your favourite real money casino games today.