My Citadel Casino

A popular e-wallet option for players in the UK, My Citadel offers worry-free money transactions online, with the exciting and convenient Express option for automatic top-ups to your e-wallet. As a My Citadel Casino, is delighted to offer you this reliable payment methods option for making deposits into your casino account and for cashing out your winnings. Once you’ve funded your bankroll, you’ll gain access to over 300 exciting casino games with top of the line graphics and software, a wide range of payouts on every game including progressive jackpots to play for, and you’ll enjoy 24-hour support from our friendly and professional customer care team. In addition, if you sign up and play for real money at our My Citadel Casino today, you’ll be eligible to claim an exclusive bonus that you can use as extra bankroll, such as our Welcome Bonus 100% up to £100 (plus 200 spins) for all new players.


My Citadel is the name given to this web-based e-wallet. It’s a safe and secure way to make global money transfers online, similar to Paypal in the way that it works. Multiple languages and currencies are supported for ultimate convenience and there are a variety of ways to fund your My Citadel, including debit card, bank transfer and local payment options. When it is funded you can use the wallet to pay for various products and services such as depositing into your bankroll to play your favourite online casino games. You can also return funds to your account by cashing out your winnings, and with a mobile app, it’s perfect for players that like to stay in control of their money while on the move. In case you need assistance, our customer service is available 24 hours a day, 365 days of the year.

The Benefits of Using My Citadel

One of the main benefits of using My Citadel is that it can work in your preferred currency as a local payment – so not only is there no hold-up in terms of clearance times, it’s also easy to swap between currencies for different products and services as you need. Used by millions across the globe, the online format of My Citadel makes it a fast and convenient choice, perfect for transferring money into your UK account quickly and easily, so you can always enjoy a game when it suits you. You only need to provide your email address when you’re transferring money, so no personal data such as card or bank account details are required. In addition, My Citadel does not charge any fees for transaction under $1000 or equivalent in other currencies, so it is a cost effective choice for all types of players but especially players that like to deposit small amounts at a time. There’s also a points scheme for regular My Citadel users that can be redeemed for prizes. Simply open a UK account and make a deposit using My Citadel to enjoy all the benefits of this much-loved payment methods option.

Deposit in 4 Steps

  1. Go the Cashier and click My Citadel.
  2. State your deposit amount.
  3. Enter the requested details.
  4. When the money shows in your bankroll, play!

Play Exciting My Citadel Casino Games to Win Real Money

Games that are available in our exciting My Citadel online casino include a range of online slots, table games and card games, as well as online video poker and arcade games. Each game category has a number of progressive jackpot games available, and every game boasts a host of state of the art features that enhance your overall time spent playing as well as bringing you more ways to win. You can play free games in Practice Mode, but to win real money you need to make a deposit into your casino account and play real money games with actual cash payouts. The biggest prizes you can win are in the form of progressive jackpots, as these jackpots have no fixed amount; they increase in size as players pay into the progressive side bet, with no upper limit to how much they can pay out!

Safe and Secure Gaming

With over a decade of experience in the online gaming industry, you can be certain that when you choose to play at not only will you receive the very best casino games service possible, you will also enjoy the highest quality security at all times. From making a deposit to cashing out your winnings, our P128-bit SSL (Secure Socket Layer) data encryption ensures that your money transactions are fast, safe and secure.

Frequently Asked Questions (FAQS)

What is My Citadel?

It’s a safe and secure way to add funds to your casino account online without the need for a bank or credit rating.

How quickly will My Citadel deposits show in my bankroll?

Your deposit will show in your bankroll instantly.

How do I withdraw my winnings to my e-wallet?

If you have made a deposit using your e-wallet, you can also withdraw your winnings to the same account when you’re ready. Head to the Cashier, click Withdraw and select My Citadel, then state the amount you want to withdraw. Complete the on-screen instructions to finalise your transaction and your money will appear in your account in a few working days.

Are there any fees for these deposits at

No. does not charge fees for e-wallet deposits.

Why was my transaction declined?

The most common reasons for a declined My Citadel deposit are as follows:

  1. The details registered on your casino and e-wallet account do not match.
  2. You have entered details (double-check your email address) incorrectly

If you continue experiencing issues, you can contact your e-wallet customer support services for assistance.

Is it safe to provide my debit card details?

Yes. Once you have funded your e-wallet, you only need to provide your email address so all sensitive data is kept completely private.