Kachingo Casino Review – Top Games & Big Promotions

"Kachingo is a straightforward gaming hub that will be a perfect match for those looking for fuss-free gaming and regular bonusing."

Adam Dickinson, Casino.com expert

Kachingo Casino is an ‘out-of-the-box gaming platform with a very respectable selection of slots and live games. The welcome bonus is decent, but the following promos and bonuses don’t live up to the standard. Additionally, there are some noticeable drawbacks relating to customer service. Furthermore, the site design lacks the quality you expect, and the lack of a mobile app brings down the experience slightly. For this reason, I will give Kachingo Casino a 3/5.

My rating: 3/5

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Kachingo Casino is backed by industry-powerhouse Aspire Global, using their tried and tested platform. The useability is simple and to the point. The casino has a robust offering, with slots making up the bulk of the gaming catalogue. The casino is fully licensed and regulated by the UK Gambling Commission, so a safe and fair experience is promised.

Those who like to claim a bonus will appreciate the welcome offering, and regular bonusing is sure to keep players returning. When it comes to making payments, Kachingo Casino has all preferences satisfied, including bank cards, eWallets, and plenty more. In this Kachingo review, I will cover all areas thoroughly and honestly.

Kachingo Casino knows that bonuses bring players in and keep them playing. As a new member of Kachingo Casino, you can take advantage of a first-time deposit offer, and you can enjoy regular reloads, free spins and more. Additionally, the casino runs network tournaments, so there’s something to play for every day. You can read a breakdown of the current casino promotions below.

Welcome Bonus

To get started, Kachingo Casino serves up a 100% bonus up to £150, and 50 free spins on top. However, this welcome bonus is split into two bonuses: 100% up to £50 and 20 spins, and the second is 50% up to £100, plus 30 spins. The free spins are played on the popular “Big Bass Bonanza” slot. This is a decent bonus for casual-budgeted players.

Live Casino Cashback

Every weekend, players can get 10% cashback on losses up to £20. You need to deposit £20 or more to qualify for this cashback offer. Again, it’s suitable for small budgets, but there’s no appeal to bigger depositing players.

Free Spins

Slot enthusiasts can enter the daily free spin challenge and get up to 50 free spins. You just need to complete the daily wagering challenge, and the free spins will be credited the next day. You need to wager £1000 for 50 spins, £500 for 25 spins, £300 for 15 spins, and £100 for 10 spins. The spins are played on different slot games.

Drops and Wins

Kachingo Casino also hosts the slot tournament from Pragmatic Play. Players have a chance to nap a share of the sizable prize pools. You just need to spin the reels to the selected Drops and Wins slots, and you can randomly trigger extra prizes.

Terms and Conditions at Kachingo

Kachingo Casino works to a 35x wagering requirement, which is right on the industry average. Additionally, players have 21 days to complete the bonus wagering requirements, which is generous. However, there are some games that are restricted from bonus wagering and others that have different wagering contributions.

If you’re unfamiliar with bonus wagering requirements, you can break it down like this. If you deposit £10, you will get £10 on top as a bonus (100%). If you win £100 from the bonus money, you will need to wager a total of £3,500 (35x) for the bonus winnings to convert to withdrawable cash. If you are unable to complete the wagering in the 21 days, or you don’t win enough from the bonus, the bonus is voided.

The bonus wagering is in place to level the playing ground and make sure the players earn the winnings from taking enough risk, or it would be easy for players to deposit, claim bonus funds, and then cash it out without playing.

Kachingo Casino has an impressive portfolio of content. The slot machines are the focus, with all variations to pick from. You can also find a few tables, scratch cards, and Slingo games. There is also a large live games library to indulge in. Let’s check out the games in more detail.

Slots

The main attraction is the UK slot games. You can spin the reels to retro classics, Megaways, jackpots, and the latest releases. You can find all themes and genres, too, so you are sure to find something to please your preference, whether it is bonus-packed games or branded slots themed on your favourite movie or TV show.

Blackjack

Blackjack has long been a fan favourite, and Kachingo Casino stocks are a respectable choice. You can play across the virtual felt on regular blackjack and some variations, including multihand. If you want to take the experience up a notch, then you can check out one of the many live dealer blackjack games, like “Power Blackjack” or “Blackjack Party”.

Roulette

The roulette options are quite decent at Kachingo Casino. The option of virtual and live roulette is available. You will find French, European and American versions on top of games, offering a unique twist to the standard rules. Some popular options include “Lightning Roulette”, “Instant Roulette,” and “Speed Roulette”.

Baccarat

No casino is complete without baccarat. Aside from being famed by James Bond, the table favourite offers some of the best odds in the casino. You can play live or virtual Baccarat, including games like “Speed Baccarat” and “Lightning Baccarat”.

Slingo

Slingo combines bingo and slots, making it a fun experience for new players. You can find a small choice of Slingo games at Kachingo Casino. These include “Slingo Lucky McGold” and “Slingo Honey Crew”.

Kachingo Casino hosts gaming content from many established gaming providers. This means you can enjoy plenty of regular game releases. The quality of gaming providers means you get the best games with innovative features, bigger rewards, and impressive visuals. The providers are also licensed and go through testing, promising fair play. I have picked out some of the most popular providers at Kachingo Casino below.

Pragmatic Play

Pragmatic Play is one of the most popular providers in the catalogue. The supplier builds slots, tables, and live dealer content, churning out games every week. The provider is behind some of the best slots online UK, including “Big Bass Bonanza”, “Sweet Bonanza,” and “Gates of Olympus”.

Play'nGO

Play N Go has built up a reputation for the highest quality online slot games, with a big focus on captivating visuals and rewarding features. The games are packed with bonus rounds, making them very exciting to play. Some of the most popular choices from Play N Go include “Reactoonz”, “Book of Dead,” and “Fire Joker”.

NetEnt

NetEnt is a renowned gaming provider born out of Sweden. The Scandinavian provider creates slots, tables, and live games. The studio boasts some envious accolades, including creating the most played online slot of all time, “Starburst.” Other worthy mentions include “Gonzo’s Quest” and “Twin Spin”.

Evolution Gaming

Evolution Gaming is the leader in live casino gaming, with many live casino studios around the world. The games are broadcast in real-time, with professional dealers and hosts coordinating the gameplay. You will find many blackjack, roulette, baccarat, game shows, and other game options from Evolution.

Kachingo Casino makes it easy for its players to make payments with a wide variety of payment services available. You can take your pick from bank cards, eWallets, voucher cards, and more. All transactions are fully protected thanks to robust SSL technology.

Additionally, the casino does not charge any extra processing fees. The deposits are transacted right away, but withdrawal times can vary between a few hours and a few days, depending on how quickly the payments team processes the transaction.

Kachingo Casino does not have a native mobile app. However, you can still enjoy a top-notch mobile gaming experience by launching the Kachingo site directly from your mobile browser. The mobile site has a clean-cut design that puts the gaming fun at your fingertips. The mobile experience is responsive, and the touch control is spot on.

Additionally, there is no compromise when it comes to the choice of games, with the bulk of the library available in mobile-friendly HTML5 technology. The gaming experience is also great on mobile, with effortless touch control, and all games delivered in an immersive view despite the smaller screen size. I dabbled in the few slots on my iPhone and did not experience any lag or hang time to disrupt the playing experience.

Kachingo Casino is a site with a simple structure. The no-nonsense design puts the gaming content at the forefront. There are no extra bells and whistles. It’s all about the games. The design comes across as a touch outdated, with no sleekness or visual prowess.

But it does offer easy useability, making it suitable for those who like clutter-free simplicity. It’s easy to navigate, thanks to the limiting menu options and categories. The mobile experience is superior thank the desktop, with a sharper design and improved player flows.

You can get a much more intuitive gaming experience through your iOS or Android device, as opposed to your desktop. It feels like the team has put the focus on the mobile experience, which makes sense.

Setting up a new account at Kachingo Casino is an easy task thanks to its easy two-step sign-up process. Here is a step-by-step breakdown of creating an account with the Kachingo Casino:

1. Head to Kachingo Casino and hit the Join button.
2. In the first step, you will need to enter your email and username and pick a password.
3. The next step requires you to enter your personal details, including name, gender, date of birth, mobile number, and address.
4. On the same step, you are required to accept the general terms and conditions and set any marketing notifications. Then, you can hit the Submit button to complete registration.

Once you complete the registration, you can claim your welcome bonus. As a UK online casino, you will need to verify your account before you can make a withdrawal. This verification process is in place to confirm your identity. To complete the verification, you will need to send over a copy government-issued ID and proof of address.

When playing real money games at an online casino, it’s important to feel comfortable and safe. A lot of online gambling operators do not play by the rules; that’s why you need to make sure you are gaming with a trusted and reputable operator, and there are some telltale signs that show this.

Encryption and Data Protection: The safest online casinos real money sites use the latest SSL (Secure Socket Layer) security technology. This shields the Kachingo site from any online threats, keeping your personal data and your real money funds safe.

Fair Play and RNG: This is another important factor in player safety. The top online casinos in UK should feature a certification for gaming audits. This shows the games have been put through audits by a third-party, further guaranteeing the integrity of the games, so you can rest assured that payouts are fair. Kachingo collaborates with the iTechLabs independent auditing service.

Responsible Gambling Features: Kachingo Casino provides players with important gambling tools, helping players stay in control of their betting activity. You can set up deposit limits for days, weeks, or months. You can also set up a temporary or permanent break. If you are unsure if you have a gambling problem, you can take the available test on the responsible gaming page; here, you will also find contact information for gambling help services, too.

Reputation: Kachingo Casino is a new casino, so its reputation is still intact. However, Aspire Global has been in hot water with anti-money laundering and social responsibility. They were hit with a £1.4m fine from the UKGC [1].  This was due to the player loss limits not being enforced.

Kachingo Casino is fully licensed and regulated, here’s a breakdown of the regulation standard it has.

Licensing Authority: Kachingo Casino holds a licensing certification from the Gambling Commission of Great Britain (UKGC). This is a top-tier regulator that holds casino operators accountable to strict compliance standards. This means the operator must deliver a high standard of operation, with a focus on player safety and well-being, or risk a big fine. This regulatory body can only protect UK players.

Jurisdiction and Compliance: Kachingo Casino also has a license from the Malta Gaming Authority (MGA), which allows the operator to accept players from other regions. However, the MGA is a much more lenient regulatory, allowing the operator to get away with more than the UKGC would accept. I only encourage those based in the UK to play at Kachingo Casino.

Trustworthiness: Kachingo Casino features a robust license, works with third-party auditing services, and offers a choice of safe play tools. I deem this operator to be trustworthy.

If you find yourself stuck for some help or have something to query, your first option is to check out the comprehensive list of FAQs. Here, you will find coverage across bonuses, games, technical, and other areas. The second option is to reach out to the Kachingo Casino customer service team. 

The customer support team can only be contacted through email or on-site contact form. The support agents aim to respond within 24 hours, so you don’t have to wait around too long. I put in a ticket and got a response about 8 hours later. However, the lack of live chat is certainly a drawback for this online casino.