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Palmslots Casino Review

Palmslots Features

  • Great Variety of Games
  • Streamlined Sign Up
  • Mix of High-Value Promotions
  • Low Wagering Requirement Bonuses
  • Varied Games Collection
  • Worthwhile Recurring Bonuses
  • Accessible Layout and Experience
  • Unreliable Withdrawals
  • Uninformed Customer Support

Palm Slots Review


For a sleek, modern casino with all the most popular games on the market, nothing beats Palmslots Casino!

Palmslots burst onto the scene in 2022, founded by NewEra B.V. under a Curacao Gaming license. Well-regarded for its ease-of-use and top-notch games selection (with over 5,000 games!), Palmslots is a rising star in the industry.

Come check out Canada’s favourite games, from online slots to Blackjack, Roulette, Baccarat, sports betting, and more!

Palmslots Casino Overview

I instantly fell in love with Palmslots thanks to its high-quality games library, great bonuses, and elegant aesthetics, though sketchy withdrawals and a remarkably unhelpful customer support team drag down the experience.

This Palmslots Casino Canada review highlights the promotions, banking methods, and games available to Canadian players like you! Palmslots won’t accept wagers if you’re based in Ontario, but you can still browse the site and open an account.

Curious what the highs-and-lows of this casino are? Dive in with me and let’s see what’s in store at Palmslots Casino!

Palmslots Casino Quick Facts

NamePalmslots Casino
OwnerNewEra B.V.
Minimum Deposit$10.00
Number of Games5,400+
  • Great Variety of Games
  • Streamlined Sign Up
  • Mix of High-Value Promotions
  • Low Wagering Requirement Bonuses
Payout %96.3%
Banking OptionsInterac, Visa, MasterCard, WebPayz, MuchBetter, eVoucher, Neteller, MiFinity, AstroPay, Jeton, eZeeWallet, Crypto
Withdraw TimeVariable
Customer Support24/7 Chat + Email
MobileiPhone, Android, Tablet
LicenseCuracao Gaming
Legal Gambling Age18+

Palmslots Casino Highlights

  • Easy to get signed up and playing
  • Bonuses deliver on value and variety
  • Top-notch games with no weak points

Palmslots entices new players with an accessible site, streamlined sign up, and great bonuses to get you on the casino floor fast. From there, the high-quality games library carries the casino to new heights!

Palmslots Casino Games

Palmslots offers the most popular games you could want in an online casino. Players can look forward to premium slots, table games, and even sports betting. Palmslots delivers on both quality and quantity!

Most Popular Games

  • Anubis Riches
  • Sugar Rush
  • Big Bass Splash
  • Secrets of the Nile 2
  • Treasures of Aztec

Over five thousand casino games, 3–reel and 5–reel slots, tons of variety in mechanics and aesthetics—Palmslots has all this and more! It’s a standout collection of the best games available, featuring online casino games by famed studios such as Betsoft, Pragmatic Play, NETENT, and Play ‘n’ Go.

You can also find a sportsbook at Palmslots Casino, so you can take your wagers to the stadium of your favourite sporting events!

Bonus Buy Slots

Bonus Buy is a great mechanic to help guarantee a few big wins, or at least a few intense spins! For a slightly higher wager, you get a huge boost to your chances of hitting a bonus round on each spin.

At Palmslots, there are over 200 Bonus Buy games, all with unique twists. I highly recommend jumping between a few games until you find the perfect combo of bonus odds versus rewards for you.

Live Casino

With nearly a 100 live table games, Palmslots has great options for when you need a break from its namesake slots. The live casino has a strong mix of classic games plus rules variants, all with live croupiers and real competition for extra intensity!

You’ll find online Blackjack and online Roulette games in abundance, but also check out the Baccarat, Game Show games, and dice games like Sic Bo.

Casual Games

Palmslots has a burgeoning collection of the so-called “casual games” that are rising in popularity. Expect games like Scratch Tickets, Plinko, Bingo, Solitaire, and Keno, perfect for some low-strategy gaming.

Included in this category are also Crash & Mine games, a type of push-your-luck game that is taking the industry by storm. Some of Palmslots’ top games are Crash & Mine, so be sure to try them out!

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Palmslots Casino Promotions and Bonuses

Palmslots is eager to reward players, starting with a generous welcome bonus and continuing with many other treats. Bonuses are redeemed via the respective Palmslots Casino promo code found under the promotion’s details.

Each Palmslots Casino bonus is strong, with a great variety of promotions available and with tempting returns on your deposits. Add in a VIP program with extra potential benefits and you have a great suite of bonuses!


The Palmslots Casino welcome bonus consists of four stages, each awarding deposit matching and free spins! Across all four deposits, you’ll earn up to $3,750.00 in bonus, plus 250 free spins to kickstart your time at Palmslots. It’s a pretty hefty bonus available to any new players!

With a daily deposit, you can earn free spins for some of the most popular slots in the casino. The deposit range is $30.00–$60.00, which scales your reward from 40 to 120 free spins!

If you’d rather test your luck, try the daily surprise wheel, where you can win up to 30 free spins just for logging in! Be sure to spin every day to rack up rewards.

You can also redeem a weekly reload bonus, offering 50% deposit matching up to $300.00. This promo is a great way to top up throughout the week with bonus credit.

Wagering Requirements

Online casinos lay out wagering requirements alongside their bonuses, and Palmslots is no different. Once you win an amount of money using bonus credit, you’ll need to wager at most x40 that amount in real money. You can withdraw winnings gained from bonuses and promotions only after fulfilling these requirements.

Palmslots’ wagering requirements often vary, such as Palmslots Casino free spins with a x5 requirement. Some other bonuses only have x10. However, many of these lower requirement bonuses also take a deposit to redeem. Always read up on the requirements of a specific bonus!

Let’s look at the welcome bonus as an example. Say you redeem the first stage of the bonus, depositing $750.00 and getting that matched 100% to gain $750.00 in bonus credit. Before cashing out anything you win with that credit, you’ll first need to meet the x35 requirement and wager $26,250.00 in real money (750 x 35 = 26,250).

Loyalty Program

Palmslots Casino does feature a VIP program, but sadly it’s invite-only. If you happen to deposit and wager large amounts of real money, you’re more likely to receive an exclusive invitation!

More bad news—Palmslots was unwilling to explain their VIP benefits to me. The team that manages the loyalty program stated that details of the program’s benefits are only shared with players when invited, so unfortunately I have no way of rating Palmslots’ VIP program. Let’s hope it’s worthwhile!

Palmslots Casino Banking

At Palmslots Casino, depositing is a breeze but the withdrawal process is really disappointing. Fortunately, among other payment methods, Canada’s all-star banking method is available—Interac. Being able to go through Interac is risk-free and fast for Canadian players. You can also opt for credit cards, e-wallets, and crypto banking if you prefer.

Deposits start at $10.00 and max out at $5,000.00. And I’m always pleased to see instant deposit processing times to help you get started playing all the sooner.

When it comes time to withdraw your winnings, the user experience gets dicey. You have the same great buffet of banking options, but Palmslots doesn’t list a minimum withdrawal, though the maximum is $5,000.00 per week.

I combed the casino site and interrogated the customer service chat rep, but found no guarantees for withdrawal processing time. The rep promised me withdrawals were handled “as soon as possible,” but who’s to say if that means one day or one month. This is definitely something Palmslots could improve on moving forwards.


Deposit MethodsMin/Max DepositTime
Deposit MethodsInterac, Visa, MasterCard, WebPayz, MuchBetter, eVoucher, Neteller, MiFinity, AstroPay, Jeton, eZeeWallet, CryptoMin/Max Deposit$10.00–$5,000.00TimeInstant


Withdrawal MethodsMin/Max WithdrawalTime
Withdrawal MethodsInterac, Bank Transfer, MuchBetter, Neteller, MiFinity, AstroPay, Jeton, eZeeWallet, CryptoMin/Max Withdrawal??–$5,000.00TimeVariable

Banking FAQ

Yes, the name your account is registered under and your payment method must match. If you do not own your payment method, your deposits may be voided by Palmslots.

No, once a specific banking method is paired with an account it cannot be reused. Each account must have a unique banking method or they will be considered duplicate accounts and be shut down.

Any given transaction doesn’t have a base processing fee, though your payment method may include fees. But if you make multiple withdrawals from Palmslots Casino in a single 30 day period, the casino will charge an 8% withdrawal fee, so watch out!

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Palmslots Casino User Experience

For the most part, the Palmslots user experience is swell, with a well-designed site that neatly organizes your favourite games and makes playing at the casino problem-free!

On the flipside, I was really let down by the customer service, which was lacking in both information and professionalism. I worry that players who come across even minor issues will have their time wasted.

Mobile Play

There’s no Palmslots Casino app in your app store, but you can access the casino site through the web browser of your iPhone, Android, or tablet device to play on the go.

With a fully mobile-optimized site layout and games, I found playing on mobile as easy and accessible as playing on desktop. Palmslots Casino still looks inviting and exciting!

Sign Up

On clicking the “Register” button, the very first window that popped up was a selection of welcome bonuses to claim—always nice to see a casino is eager to reward new players!

The Palmslots Casino sign up itself was quick and painless. I was asked for all the typical info: name, age, address, phone number, and email. No additional documents are required to verify account info on sign up.

Customer Service

The Palmslots Casino customer support consists of a live chat with service reps plus a support email. You have round-the-clock access to support services, 24/7. This is essential for Canadian players who may be in any number of time zones.

As the primary support option, the live chat was disappointing. I appreciated that I could use the chat before opening an account, to ensure I was well-informed before committing to sign up. However, the reps were really quite uninformed, and never gave me detailed answers to even basic questions.

Sometimes when I’d ask a question, the reps would respond that another department handled that service, but wouldn’t pass on my query to that department and wouldn’t give me contact info to follow up myself. Better trained reps could really help improve the customer experience!

Safety, Security, License, and Regulations

Security is crucial when playing in online real money casinos like Palmslots Casino. You want to be confident your banking info is secure and private. The foremost way to ensure a casino is safe to play at is its licensing.

Casinos are licensed by third-party regulatory bodies, that oversee a casino’s actions to stamp out data leaks or fraudulent activities. You’ll find the Palmslots Casino license is issued by Gaming Curacao, an industry-leading regulatory body that licences most major online casinos.


The other method used to keep a casino legitimate is audits. Countries can audit casinos to check they are complying with local laws, and to be sure casinos aren’t skimming their players’ winnings. As well, audits investigate players to catch income tax dodging and money laundering.

As a casino operating in Canada, Palmslots Casino is subject to audits from the Canada Revenue Agency (CRA) at a federal level and by provincial Auditors General.


You can win no more than $147,000.00 per day across the entire casino site, including the sportsbook. VIP members may be awarded higher win limits.

Plenty of games have a demo mode so you can try before you play for real, primarily online slots. However, not all games have this feature.

Customer support will reply to emails within 48 hours, offering a solution if one is readily available. For deeper disputes, the issue will be resolved in 10 days. Should you be unhappy with how Palmslots has solved the issue, you can then escalate the dispute to a third-party body.

If your account comes under scrutiny for suspicious activity, the casino will ask you to provide documents verifying your identity, address, and payment method. But otherwise you will not need to provide these documents.

You play at Palmslots in Canadian English, Canadian French, UK English, Swiss French, Swiss German, Austrian German, Italian, Spanish, Portuguese, Norwegian, Finnish, or Arabic.

You won’t find any built-in tools like self-exclusion or wagering limits at Palmslots. However, the casino does provide a thorough checklist to evaluate if your gambling is out of control and offers links to several reputable self-help organizations.


Palmslots offers tons of fun and excitement with an awesome games library and bonus offers. However, the logistics of gaming are the casino’s shortcoming, with issues over banking and customer support dragging it down. I have my fingers crossed Palmslots can resolve those issues soon and rise to be one of the premier online casinos around!

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100% Up To C$300
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