For an established casino with a modern games collection and great bonuses, look no further than Cashiopeia!
The casino was founded back in 2017, and is currently operated by Aspire Global International. Cashiopeia is best known in Europe, where it’s one of the most popular and long-running online casinos.
With over 1,000 games to choose from, you can enjoy the newest slots, blackjack, roulette, and baccarat at Cashiopeia! Come read our expert Cashiopeia Casino review!
At Cashiopeia, you can enjoy oodles of bonuses from the free and accessible loyalty program, helping you jump right in and play your favourite games!
I see Cashiopeia like a reliable local bar—great to come back to and order the same thing every time. But like your local bar, the experience itself can be lacking, as Cashiopeia has numerous technical and customer service issues. The strength is in convenience, not quality.
This Cashiopeia Casino Canada review will focus on the bonuses and banking options available to Canadians, as well as the user experience when connecting to the casino’s site from Canada. Read on to learn more about playing at Cashiopeia!
| Name | Cashiopeia Casino |
| Owner | Aspire Global International LTD |
| Minimum Deposit | $10.00 |
| Number of Games | 1,110+ |
| Features |
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| Banking Options | Interac, Visa, MasterCard, AstroPay, MuchBetter, payz, paysafecard |
| Withdraw Time | 0 - 6 Days |
| Customer Support | Chat + Email |
| Mobile | iPhone, Android, tablet |
| License | Malta Gaming Authority / United Kingdom Gambling Commission |
| Legal Gambling Age | 18+ |
With all of Canada’s favourite slots and table games, Cashiopeia’s game library is reliable and modern. There are even just-released slots by big-names studios available at the casino!
Most Popular Games:
Cashiopeia has a solid library of online casino games, featuring over 1,000 of the most popular slots and table games available. You can browse 3– and 5–reel slots with your choice of bonus mechanics and aesthetics from powerhouse studios like Pragmatic Play, Microgaming, and Nenent.
The downside of Cashiopeia’s collection, particularly noticeable when searching for specific game types, is limited size. There are plenty of “filler games” that don’t stand out, while you have only a few dozen choices for niche mechanics.
Familiar to fans of games by studio Pragmatic Play, Drops & Wins are slots games that hand out prize drops just for playing! Players in casinos across the world try their luck to win a share of a $6,500,000.00 prize pool!
You’ll find a great selection of Drops & Wins at Cashiopeia, including some of the latest titles like Gears of Horus. With around 50 games to try, there are tons of chances to win some cash.
If you love big payouts, check out the dozen jackpot games the casino offers. You can pick from a mix of aesthetics and studios, though I look forward to Cashiopeia expanding its selection even more!
Cashiopeia offers a nice variety of mechanics to win jackpots. I saw jackpots as prizes on bonus wheels, as payline prizes, or as progressive jackpots that rise as players across the casino play that game.
I was pleased to see a strong foundation of live casino games, like online Roulette and online Blackjack from the premier live casino studio Skywind Group. Other games include Baccarat and a Game Show game.
What stuck out to me was the fact that for Canadian players, the Cashiopeia live casino only includes 30 games, a rather weak showing. Live casinos are great to amp up table games with live croupiers and real competitors, so hopefully Cashiopeia expands its collection to cash in on the fun!
Cashiopeia leans heavily on its loyalty program to dish out tons of little bonuses and keep you engaged, while its big promos tend towards seasonal events. And yet there’s still a great mix of bonuses available that will appeal to both casual and hardcore players!
I found almost every Cashiopeia Casino bonus granted free spins in some form, so if your favourite online casino games are slots, you’ll do well at Cashiopeia. On the other hand, the deposit matching bonuses are rather weak, with many only offering 50% or 25% matching.
The Cashiopeia Casino welcome bonus is split into two parts: deposit matching and free spins. For the former, you can earn $1,200.00 in bonus credit across your first four deposits, starting with a solid opening offer of 100% matching up to $400.00!
Then for your first five days at the casino, you’ll have 50 Cashiopeia Casino free spins to use in games like Book of Dead and Fire Joker, for a total of 250 free spins. It’s a sizeable welcome package to tempt new players into signing up.
You can also earn daily free spins through the Spin Frenzy Challenge. For as low as $10.00 in wagers, you can redeem up to 50 free spins, each and every day you play!
Cashiopeia Casino will also feature seasonal promotions from some of its game studios, such as the spring Wazdan prize drop promo. Just by playing Wazdan’s slots games, you could win one of 5,000 mystery boxes, awarding up to $200.00 in cash to lucky players.
Another treat for VIP players (and Cashiopeia has a very accessible loyalty program) is every Sunday, one of the casino’s online slots is designated the “mystery game” with free spins for players. Log in every week to see what game is featured and play a few rounds on the house.
Real money casinos include wagering requirements on their bonuses and promotions. Likewise, at Cashiopeia Casino, you’ll need to wager most bonuses x35 before cashing out, or x50 for free spins. This means for every dollar you gain in credit from a bonus, you’ll need to wager x35 that much before you can withdraw winnings earned from that bonus.
Take the welcome bonus for example. On your first deposit, you get 100% deposit matching, so let’s say you make the maximum deposit and redeem $400.00 in bonus credit. Before cashing out your winnings from that bonus, you’ll first have to wager $14,000.00 in real money (400 x 35 = 14,000).
Cashiopeia features a cumulative loyalty program, where wagering and winning more helps you collect loyalty points to rise through several tiers of VIP rewards. New players will reach the first tier of the program after about $400.00 in wagers, so start racking up the prizes today!
All tiers of the program receive free spins, a birthday bonus, faster withdrawal times, and invitations to exclusive live table game tournaments. Higher tiers get bigger bonuses, and invite-only high roller status can also net you cashback payouts, bigger banking limits, and a personal account manager.
I was pleased to see a few mainstay banking methods available at Cashiopeia, including Interac which is far-and-away the premier payment method for Canadian players thanks to its easy-of-use and transaction speed. Several credit card and e-wallets round out the banking options, though an absence of cryptocurrency options is disappointing.
The minimum deposit is only $10.00, perfect to get your feet wet at the casino; the casino site and customer service never informed me of a max deposit. And with instant deposit, it’s incredibly easy to try out Cashiopeia and see if you enjoy the casino.
When cashing out, you’ll need to withdraw $10.00 minimum up to a $7,000.00 max. Note that Cashiopeia’s withdrawal maximum is on a monthly basis, so you won’t be able to quickly withdrawal any big payouts. But even for small amounts, with a 0–6 day withdrawal window, it’ll be slow anyway. VIP players are awarded with faster withdrawals, but no guarantees on timelines are stated.
Deposit Options:
| Deposit Methods | Min/Max Deposit | Time |
| Interac, Visa, MasterCard, AstroPay, MuchBetter, payz, paysafecard | $10.00–N/A | Instant |
Withdrawal Options:
| Withdrawal Methods | Min/Max Withdrawal | Time |
| Interac, Visa, MasterCard, AstroPay, MuchBetter, payz | $10.00–$7,000.00 | 0 - 6 Days |
Yes, if you use Visa. If you use MasterCard, your money will be withdrawn via wire transfer, Skrill, Neteller, Ecopayz, or Trustly instead due to MasterCard’s regulations about crediting funds to your card.
Almost all deposit methods feature instant deposit. However, for wire transfer deposits including Interac, the casino’s payment processor may be delayed, and deposits can take 1–5 days longer.
Yes, so long as your withdrawal hasn’t been processed within the first 48 hours after you submitted the request. If you meet the criteria, Cashiopeia will cancel the request and transfer the money back to your account.
I need to start off by saying my Cashiopeia Casino experience was severely hurt by the casino’s site. With many broken links, image-load errors, and difficulty connecting from a Canadian device, navigating the casino was a pain. As well, the vaguely “piratey" theming and ugly site design feels very corny and doesn’t build trust in Cashiopeia’s professionalism.
The tendency of the casino site to fall apart or freeze isn’t helped by the nonfunctional customer support, which leaves players out to dry. Unless you can get by using the FAQ alone, you’re out of luck for how to overcome the hurdles of Cashiopeia’s site.
At present, there isn’t a Cashiopeia Casino app available in your app store. But you’ll find the casino runs well on mobile, which its design is arguably better suited to than desktop.
With a mobile-optimized layout and games library, you can explore Cashiopeia from your iPhone, Android, or tablet devices without any issue.
I found the Cashiopeia Casino sign up quick and effortless. The only info I had to provide was my name, email, phone number, address, and age. Nothing out of the ordinary for online casinos!
You’ll also be prompted during sign up to enter a Cashiopeia Casino promo code if you have one. After sign up, Cashiopeia will send you an email with a link to verify your account.
Cashiopeia Casino customer support comes in two forms: a live chat with service reps, and a support email. Service hours for both run between 8:00am and Midnight CET, which is unfortunate for Canadian players who will often get home after work ready to wager only to find the support has closed down.
Fortunately, there is also a thorough FAQ at Cashiopeia that answers many common questions. And this is very fortunate, because I found the live chat broken, unable to even open, and the email service never responded to me after I waited 6 days.
I find this ironic as Cashiopeia proudly declares its commitment to “’CARE’ - Customers Are Really Everything,” a quality of customer service it doesn’t deliver on. Considering how many technical problems the casino’s site has, a better support service would be nice.
In any casino you play at, you want to see that the operating company is properly licensed. This provides oversight to ensure a given casino isn’t defrauding players by withholding winnings, setting unfair odds, or using the casino to launder money.
Licenses are issued by objective third-party regulatory bodies. In this case, the Cashiopeia Casino license is provided by the Malta Gaming Authority worldwide, and by the United Kingdom Gambling Commission in Britain. Both these bodies are internationally renowned as legitimate, authoritative licensers.
You also want your favourite casinos to protect your private data. Cashiopeia employs 128-bit Secure Socket Layer (SSL) encryption to keep its players’ personal info, documents, and banking info secure.
Audits can be conducted by a country to ensure a company operating within its borders, such as a casino, is adhering to local laws. In Canada, Cashiopeia is subject to periodic audits by provincial Auditors General and by the federal-level Canada Revenue Agency (CRA).
These audits are common practice, used as check-ins to ensure casinos and their players aren’t participating in money laundering or tax dodging through undeclared wagers or investments. They also check a casino’s finances to catch any cases where a casino is skimming money off their players’ winnings.
The casino automatically redeems promotions running at the time you make a deposit, and may also grant goodwill bonuses to recurring players. At the moment, there is no way to disable this auto-redemption. If you don’t want to use these bonuses, you’ll need to contact support to remove them.
The first time you make a withdrawal larger than $2,300.00, you’ll need to submit documents to verify your identity, address, and payment method. However, if you only make smaller withdrawals, these documents will never be required except in the case of an account dispute.
Aside from being used to level-up in the loyalty program, you can also trade loyalty points for bonus credit. The ratio for this trade-in depends on your loyalty level, with higher levels offering better rates.
You can switch the casino site between UK English, German, or Finnish.
When you sign up, you’ll pick a currency to use for your whole tenure at Cashiopeia. Your options are Canadian dollars, US dollars, British pounds, euros, Norwegian krone, and Swedish krona.
Through your user account, you can set daily, weekly, or monthly deposit limits. You can also opt to self-exclude and shut down your account for a period of 1 month, 3 months, 6 months, or permanently. For shorter breaks, you can opt for a “cool off” period of a few days or a few weeks. Finally, you can set session time limits or reality checks to limit how long you play uninterrupted.
Cashiopeia offers a pretty well-rounded casino experience, but that’s brought down by a remarkably bad website and a customer experience that almost seems to try and inconvenience players. There are the bones of a great online casino here, but Cashiopeia will need to put in some serious work to meet its potential.
With a finger on the pulse of the iGaming industry and a knack for game analysis, Liam is an expert casino reviewer. Based in Toronto, he has watched Canada step up and join the online gambling industry with gusto. He is excited to be writing for an authoritative industry voice like Casino.com and to help players enjoy the thrill of iGaming!
