Crystal Slots Review 2024

Established in 2020, Crystal Slots Casino is one of the latest names in the online casino industry. The casino is home to over 600+ online slots, jackpots, bingo, scratchcards, and table games.  

Apart from its massive gaming collection, Crystal Slots offers a welcome bonus up to 500 free spins to new players. The generous welcome bonus, fully-packed gaming lobby, and solid reputation make Crystal Slots Casino one of the top choices among gamblers in the UK. 

Players in the UK who are wondering if Crystal Slots Casino is regulated will find out the casino is operated by the reputable Jumpman Gaming Limited. The company is licensed and regulated in the country by the UK Gambling Commission. Those outside the UK will be impressed with the Crystal Slots Casino license from the Alderney Gambling Control Commission. In other words, Crystal Slots holds a dual license from two highly-revered authorities. So, players are guaranteed optimum service, provably fair games, and maximum security.  

However, the casino is only available in English, is unavailable in many locations outside the UK, and has no sportsbook. In this Crystal Slots Casino review, we thoroughly explore the online casino to see how it ranks among the best online casinos UK.

Crystal Slots Casino aims to be one of the best online casinos in the UK and beyond. Because of this, the casino has a simple interface that makes it easy for both beginners and experienced gamblers to create an account, deposit and withdraw funds, and play their favourite online slots, jackpots, blackjack, and roulettes.  

The Crystal Slots website is well-designed. It features a crystal-like theme (just like its name) with the appropriate tiles and features that make navigation easy. All the casino games are also well categorized into Hot Slots, Newest, Jackpots, Bingo, Scratchcards, etc. The categorization makes it easy for players to filter through the gaming options and find their favourite games quicker. 

Another impressive thing about the casino is its support for desktop and mobile devices. Both old-generation players and modern players can play at the casino without worry. If you are a mobile-first player who wants to play on the go, you can access the casino on your android and iOS devices. Desktop-focused players can also use the website on their Windows and MacOS computers.  

However, one significant downside to the user experience on Crystal Slots Casino is that the website is quite basic and looks obsolete. Similarly, it lags when playing games or filtering through the game list. This was also evident when we tried playing Book of Gold during our Crystal Slots Casino review and experienced a few bugs.   

Overall, players across all levels can register and play games at Crystal Slots. This makes the online casino a great option for both newbies and pro gamblers. But some may be concerned about its sub-par website interface and gaming experience.

One of the first few things to look out for when considering a casino website for your gaming activities is the casino's gaming library. The best online casinos boast a variety of games across slots, online roulettes, jackpots, scratchcards, table games, live dealer games, etc.  

Interestingly, all of these games are available at Crystal Slots. In fact, the casino offers provably fair games with high return to player (RTP) percentages and low house edge.  

During our review, we discovered there are over 600 games to play at Crystal Slots Casino. We highlight the game types below.  

Slots  

As with many other casinos, online slots have the largest share of Crystal Slot's gaming collection. The casino is home to hundreds of slot games that you can play. These gaming options also include classic and modern titles to satisfy young and old players.  

Some of the popular slots titles include;  

• Book of Gold Multichance  
• Bounty Raid  
• Book of Gold Classic  
• The Hand of Midas  
• Eye of Horus, etc.  

There are also new additions like Slingo Pirate Treasure, Happy Apples, and Brood of Gods. Since the casino updates its library continuously, we expect that there will be more additions to its slot options in the future.   

Table Games  

Looking for a place to play your favourite blackjack, baccarat, roulettes, and other table games? You'll find these games at Crystal Slots Casino. The casino has a part of its lobby dedicated to only table games.  

During our review, we discovered that the table games section of the casino isn't as packed as the slots category. This is often the case with most casinos, so it shouldn't be an issue for players.  

Interestingly, there are 80+ table games with the most popular titles listed on the website. Some of them include;  

• Roulette European  
• Classic Blackjack  
• Double Double Bonus Poker  
• 10p Roulette, etc.  

Options like Blackjack First Person and Lightning Roulette First Person are notably missing.  

Jackpots  

Crystal Slots also lists jackpots in its gaming library. This is quite impressive, as not many casinos offer this. There are over 50 online jackpots for you to play at this casino. While the options are limited compared to slots and table games, they are still enough for the average jackpot player.  

Some of the titles from the jackpot collection include;  

• Crystal Lotus Jackpot  
• Unicorn Bliss Jackpot  
• Hot Off the Press Jackpot  
• Jurassic Juniors Jackpot 
• Lost Island Jackpot, etc.  

With these options, you can take your adventure to the next level and compete for big wins.

Scratchcards  

Scratchcards lovers also have something for them at Crystal Slots Casino. The casino features 40+ scratchcard games that you can play. These include titles like;  

• Diamonds Scratch  
• Mines Dare 2 Win  
• Cashpong 
• Football Scratch  
• Yahtzee, etc.

These are some of the most popular scratchcard games you'll find anywhere, making Crystal Slots Casino a great casino option.  

Live Casino  

If you fancy live casino games that let you deal with other players in real time, you'll love the live casino games that Crystal Slots offers. Though the live casino section is currently limited, it offers various live dealer games, including slots and roulettes. Some of the available titles include;  

• Blackjack Riga  
• Blackjack Berlin  
• Airwave Roulette  
• Live Roulette  
• Blackjack London, etc.  

Bingo  

Does Crystal Slots Casino have Bingo games? The answer is yes. Interestingly, the casino is among the select few with this game category. Bingo lovers will find various games that they with prizes that they can enter and win.  

The bingo games also have impressive prizes ranging from £2 to £15,222. So, if you fancy your chances, you can play Bingo games like;  

• Diamond Dazzle  
• Zoom Room  
• Country Road  
• Heavy Weight  
• Super Heavy Weight, etc.  

Overall, when it comes to gaming varieties, Crystal Slots is among the best online casinos UK. The casino has something for everyone - regardless of the generation you fall into and your gambling experience. 

Bonuses and promotions are other factors to consider when choosing a casino. At a time when many casinos have various offers for new and existing players, it's imperative to find such casinos and leverage their bonuses for more wins.  

In other words, casino bonuses and promotions like welcome bonuses encourage new players to opt for certain casinos among the numerous options. At the same time, other rewards are available to existing or loyal players via these bonuses and promotions.  

During our review, we discovered that there are numerous Crystal Slots Casino bonuses available to new and existing players. We highlight them below.  

Welcome Offer  

When you start your Crystal Slots adventure by registering an account, you enjoy a welcome bonus of up to 500 free spins on Sweet Bonanza. However, to get this bonus, you must deposit a minimum of £10 and spin the Mega Reel to find the reward. Other promotional prizes include Amazon vouchers.  

The free spins also have a 65x wagering requirement, which is very high. And deposits via the "Quick Deposit" option do not qualify.  

Other terms and conditions about the casino's welcome offer can be found on the website.  

Golden Giveaway 

The Golden Giveaway is an ongoing promotion on Crystal Slots where you can win a brand-new MacBook Air. To qualify, deposit £50 for 1 entry into the prize draw.

The promo lasts until 31st March, and the winner will be contacted via email on 10th April. The good part is that you can also choose to get your reward in cash instead of the Macbook device. The cash equivalent is £899 and will be credited into your account within 7 days.  

Scratch for Cash  

When you play any of the casino's scratchcards games with a minimum of £10 from the first to the last day of the month, you can win a prize of £1000.  

You get 1 entry for every £10 wagered and you can be the lucky winner of the prize money after the prize draw is completed. All promotional prizes must be claimed by winners within 7 days.  

CashDrop  

CashDrop gives you a chance to win daily cash prizes. Deposit £10 or more daily to qualify. Terms and conditions are available on the website. 

Trophy Rewards  

Enjoy free spins on Master Joker or Tree of Riches when you participate in the monthly Trophy Mega Reels. The free spins are credited as a bonus with a 65x wagering requirement. Other terms and conditions are available on the website. 

Other Crystal Slots bonuses and promotions include  

• Pro Free Spins to win 50+ free spins on slots.  
  
• Turbo Reel to win 50 to 500 free spins.  
  
• Happy Hours for a chance to win up to 500 free spins during the casino's Happy Hours (3 pm - 7 pm every Wednesday).  
  
• Winner Winner Chicken Dinner to win a £50 Just Eat voucher if you're the player with the biggest single spin for the month.  
  
• 200 Club to win a free Amazon voucher and up to 20,000 free spins when you collect up to 200 trophies.  

With the wide range of Crystal Slots Casino promotions and bonuses, you're assured of a great experience at the casino.

To cater to its numerous customers from different parts of the world, Crystal Slots offers various payment methods for deposits and withdrawals.  

You can deposit and withdraw funds from your Crystal Slots Casino account via a credit/debit card, bank transfer, and e-wallets like Skrill, PayPal, and Neteller.  

Another thing that's commendable about Crystal Slots is that the casino partners with reputable payment service providers like MasterCard, Visa, Paysafe Card, and more to ensure payments are fast and secure.  

The casino's minimum deposit is £10, which makes it accessible to UK players who would love to fund their accounts with their local currency. Deposits are also processed instantly, and withdrawals take 1 to 3 days.  

With the fast payments and diverse payment options, real money gambling and cashing out is seamless on Crystal Slots.  

However, the casino notably lacks crypto payment options that are available at other competitor casinos.

Apart from the number of games available, another way to identify a legit casino is by the gaming software provider. The best casinos have their games powered by the biggest names in the casino software industry. This means their games are provably fair, highly rewarding, and feature high RTPs.  

Interestingly, Crystal Slots partners with the biggest names among the best game software providers. You'll find your favourite slots and other casino games from reputable brands like;  

• NetEnt  
• Microgaming 
• Playtech  
• Pragmatic Play  
• Yggdrasil  
• Red Tiger  
• Blueprint Gaming, etc.  

With these gaming providers, we expect that Crystal Slots will make some juicy additions to its gaming lobby from time to time.

When thinking of your safety at a casino, you want to find out what security measures the casino has in place to protect you and your funds. Some of the security features include licensing, website encryption, responsible gaming, identity verification (KYC), etc.  

During our review, we discovered that Crystal Slots is a safe and trustworthy casino due to many reasons. First, Jumpman Gaming Limited, a reputable name in the casino industry, founded the casino.  

In addition, the company holds two licenses from the United Kingdom Gambling Commission and the Alderney Gambling Control Commission. This means when you play at Crystal Slots, your data and funds are protected because its business operations are audited by the authorities from time to time.  

For additional security, Crystal Slots collaborates with tested and trusted game software and payment service providers. Software providers include big names like Microgaming and NetEnt, and payment providers like MasterCard and Visa need no introduction. That means payments are fast, safe, and secure, and games are provably fair with good returns.

Crystal Slots also has a mandatory know-your-customer (KYC) process that requires everyone to verify their identity when creating a new account. To do this, you must provide your personal information, like your legal name, email address, phone number, date of birth, and residential address. The no-anonymous gambling policy helps the casino prevent scams, money laundering, and other fraudulent activities. 

The casino also encourages responsible gambling. All players must be 18 and above to register an account. You can also opt for various responsible gaming features like deposit limits, self-exclusion/take a break, reality check, parental control, and GAMSTOP to mitigate the risk of gambling addiction.  

Crystal Slots also employs high-level encryption technology to protect its website from cyber attacks or hacks. And you can safeguard your account with a password to prevent third-party break-ins and theft. 

However, one notable security feature the casino lacks is two-factor authentication (2FA). You cannot log in with your biometrics or an authenticator app like on some other casino websites. But this shouldn't be an issue once you keep your password safe.

The Importance of having a responsive site and app at an online casino cannot be overemphasised. With a responsive platform, players will have a wholesome gaming experience without hassles or glitches. Since many activities are also time-bound, a slow app or mobile site can be frustrating to players.  

While there's no Crystal Slots Casino app on the Google Play Store or Apple App Store, you can still enjoy a mobile experience on your Android and iOS devices. This is possible by using its mobile-friendly website that supports every browser, including popular options like Google Chrome and Safari.  

The mobile site also works similarly to the desktop website, with all features available. However, the interface can be buggy at times, which is a potential dealbreaker for gamblers.

Creating an account on Crystal Slots is pretty straightforward. However, before creating an account, note that the casino has a mandatory identity verification process that requires you to provide your personal information. The registration process takes only a few minutes, and we highlight the Crystal Slots Casino sign up steps below.  

Visit the Website  

Head to the Crystal Slots Casino website and click “Join Now” at the top-right corner of the home screen.

Enter Personal Information 

Fill in your personal information in the dialogue boxes on the next screen. These include your first name, last name,  email address, phone number (optional) and date of birth. Agree to the company's T&Cs and click "Next Step."

Provide Address Information 

The next step is to enter your address information on the next screen. You can enter your address postcode to automatically generate the full address or enter it manually in the boxes provided.

Create a Username and Password

The last step is to create a username and password. Provide these details in the boxes provided and click "Join Now" to complete the registration.

Though Crystal Slots Casino has everything in place to ensure you encounter no issues when playing at the casino, it goes without saying that you may get stuck on some days.  

To support help resolve such potential issues or answer questions you may have, Crystal Slots has the necessary information available via its educational resources, guides, and other customer support channels.  

On the website, you’ll find an "FAQs" page with various frequently asked questions that provide answers to some major questions or issues you may have. These include registration, deposits and withdrawals, password issues, etc. 

There's also a "terms and conditions" page to help you understand the Crystal Slots Casino requirements for certain features like bonuses, privacy policy, security, etc. We recommend that you read the information before joining the casino for real money gambling.  

If these educational materials are unable to resolve your challenges, you can reach the casino's 24/7 dedicated customer support team for instant resolution. Customer service is available in English. And you can contact the support team via email. The company states that email issues are usually resolved within 2 days, which is not quite impressive, as many casinos have a 24-hour reply policy.  

Similarly, there's no live chat feature for players to resolve their issues in real-time by speaking with a human agent. This is another potential dealbreaker, as players may sometimes require urgent attention.  

However, despite all the casino's customer support features, online customers seem to be unhappy with Crystal Slots Casino. During our review, we discovered that the casino has a 2.1-star rating from a possible 5 on Trustpilot. 93% of the total reviews are rated 1-star, with common complaints about no bonuses and withdrawal issues.  

These online reviews suggest that Crystal Slots Casino customer support and the overall experience at Crystal Slots Casino can be better.

With over 600 online casino games, including slots, roulettes, jackpots, scratchcards, bingo, etc., Crystal Slots Casino is a top destination for casino players in the UK. The casino is double-regulated, and it offers a safe and secure channel with high RTPs.