Jackpot City Casino Review 2024

"Beautiful interface and top games"

Liam Blackley, Casino.com expert

After a thorough and in-depth review of Jackpot City (see my full review below), my final verdict for the online casino is very positive. The platform features some of the best slots and casino games available and provides a safe and secure platform that’s easy to navigate and pleasing to look at.

There are a few small downsides, including the lack of a dedicated Jackpot City casino app and the absence of a live casino, but they shouldn’t deter you from trying out the platform.

In general, I recommend the Jackpot City casino in Canada to anyone looking for a safe and secure online casino, with tons of exciting games to try out and a variety of payment methods to choose from.

My Rating: 4.6/5

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Jackpot City Casino Canada has offered its services in the Great White North since 1998. The provider is a member of the Super Group, a very reputable group of online casinos. Its Kahnawake Gaming Commission license allows it to operate legally throughout Canada.

Jackpot City offers a great online gambling experience with 400+ games available on a safe and easy-to-use platform that supports both English and French. Keep reading my Jackpot City review to find out more about the casino’s features, as well as how to create your account and start playing today!

One of the biggest advantages of Jackpot City over other online casinos in Canada is its excellent online user interface. Once you land on the casino home page, you’ll be greeted with beautiful graphics and the familiar deep purple theme of Jackpot City Canada.

The casino also proudly displays some of its most important endorsements, namely the Toronto Maple Leafs and Toronto Raptors franchises.

Everything is laid out in a simple and aesthetically-pleasing manner, which makes it easy to scroll through and navigate around the website. On the top, you can also find tabs for each of the casino sections, including slots and table games.

All in all, Jackpot City provides a complete gambling experience for both new and veteran gamblers. The slots page could have been slightly easier to navigate through but the sheer number of quality games available, combined with several banking options and top-notch customer support, make this online casino an excellent choice.

Likes

• Appealing online website with a modern aesthetic
• Smooth browsing experience with minimal lagging
• Well-organized interface

Dislikes

• Slots page lacks a filtering system

Every successful online casino should give players access to a large catalogue of games. This way, it can ensure that its customers are happy and always have a new game to play, in addition to attracting even more new players. The Jackpot City online casino features over 400 games of many different types and categories, including:

Slots: Jackpot City provides some of the best online slots in Canada. You can find tons of available games, ranging from Vegas style slots and classic three-reel slots to modern games with fancy 3D graphics and animations. Additionally, most of them will offer you a demo version, so you can have a look at the game for free before you decide to play with real money.

Progressive Jackpots: Progressive jackpots are unique games with a huge prize that constantly increases until one player wins it all. These games provide tons of fun and excitement and are favoured by many Canadians. Jackpot City Canada offers several jackpot games with different themes and constantly updates its selection with new and exciting offerings.

Blackjack: When it comes to online blackjack in Canada, most players prefer the classic variation of the game or some popular variants like Atlantic City Blackjack. Regardless of your preferences, Jackpot City has you covered with a huge list of blackjack tables to choose from. You can find all game types, including Vegas Strip Blackjack, Perfect Strategy Blackjack, and Switch European Blackjack.

Baccarat: A game as popular as baccarat couldn’t possibly be missing from the Jackpot City casino in Canada. The purpose of the game is to combine your skills and luck in order to beat the banker. If you’re interested in a thrilling experience, you can try out several baccarat tables at Jackpot City, such as the Real Baccarat games from Real Dealer Studios and Speed Baccarat.

Roulette: Roulette is arguably the most popular casino table game. In fact, most players will look for online roulette in Canada, regardless of their preferred casino. The simplicity of the game, along with the excitement it provides until the ball drops, is unparalleled. Jackpot City Canada offers several different roulette variations, such as Switch Multifire Roulette, Turbo Auto Roulette, and European Roulette, that only features a single zero.

Overall, Jackpot City has an amazing selection of some of the best games you can find in the market. The variety of slots and casino games will definitely leave you satisfied, and you can always count on the casino to release brand-new and exciting games frequently. The lack of a live casino option for Canadian players is a drawback, but you should be able to find a ton of table games to satisfy your needs.

Rating - 4/5

An online casino is nothing without its software provider collaborations. Software providers are companies that create and operate online slots and casino games. There are countless providers around the world which give online casinos a plethora of options in order to satisfy as many players as possible.

However, a casino doesn’t always have to sign multiple deals with different providers to offer an extensive game selection, as there are software providers with tons of options for all casino players.

One such company is Microgaming, one of the leading casino game software providers worldwide. Microgaming utilizes its huge catalogue of slots and casino games, along with multiple collaborations with other providers, including On Air and Pragmatic Play, to provide a unique gambling experience.

The Jackpot City Casino in Canada has an exclusive deal with Microgaming for all its online casino offerings. Thanks to the provider’s sizable list of over 400 slots and casino games, every player at Jackpot City gets a satisfying casino experience.

In summary, the selection of software providers at Jackpot City is great. At first glance, it seems that Microgaming alone couldn’t satisfy the needs of different online casino players. However, the software provider has access to tons of unique and exclusive games and collaborates with multiple other providers to bring you a complete gambling experience.

Rating - 5

Another strong point for Jackpot City is its selection of available banking options for Canadians. Some of the most popular and highly-regarded Canada online casinos will only offer a few payment methods for deposits and withdrawals. Others don’t even allow you to use the currency of your choice.

Jackpot City Canada, on the other hand, ensures all its customers have an enjoyable experience when they want to top up their accounts or withdraw their money. The platform supports several popular and Canadian-friendly payment methods and allows you to deposit and play using the Canadian dollar. Some of the main available payment methods for players in Canada include:

• VISA/MasterCard: Two of the most popular debit and credit card providers in the world. VISA cards allow you to make both deposits and withdrawals at Jackpot City, whereas MasterCard can only be used for deposits.
• Interac Online: Arguably Canada’s most popular online payment method, Interac is an interbank network that acts as a facilitator of electronic financial transactions. Additionally, Interac is used as a debit card system in Canada.
• eCheck: An electronic check payment system that allows you to transfer money from your own checking account to another checking account. Can be used for both deposits and withdrawals at Jackpot City Canada.
• InstaDebit: Another common and very safe payment system in Canada that is used for online merchant payments. You can only use InstaDebit to make deposits at Jackpot City.
• MuchBetter: One of the most popular e-wallets around the world, that’s also used a lot by Canadians. Allows you to make transactions using multiple currencies and can be used for depositing and withdrawing money from the Jackpot City casino.
• Paysafecard: An online payment system that relies on prepaid vouchers. You can purchase these vouchers in several retail stores and then use the special PIN code on them to make your online deposits at Jackpot City Canada.
• Apple Pay: A mobile payment system that’s available to iOS users. Essentially, it digitizes your credit or debit card and allows for contactless transactions and online payments.

All in all, the available banking options at Jackpot City are more than enough to satisfy most players. You have access to the best bank transfer systems, along with popular e-wallets and vouchers, so you can choose the one that suits your needs.

Rating - 5/5

Jackpot City provides its players with a few unique features that make their overall gambling experience more pleasant. These include:

• Extensive Casino Games Catalogue: The casino’s catalogue of online games is one of the best in the market, thanks to its partnership with the reputable software provider Microgaming. You’ll find a plethora of slots, jackpot games, and table games, which give you variety and ensure you’ll always find something interesting and enjoyable to play.
• Several Licenses: Jackpot City Canada is a big advocate for legal and regulated online gambling. Not only was it one of the first brands to obtain its iGaming Ontario licence in August 2022, but it’s also obtained several other reputable licenses over the years, including one from the Kahnawake Gaming Commission and another from the Malta Gaming Authority. These licences show the platform’s dedication to providing the best online casino services to all residents of the province.
• Safe & Secure Platform: In addition to its impressive lineup of licenses, Jackpot City provides a very safe online platform for all players. It achieves this by being fully regulated by various respectable regulatory bodies, as well as offering proper 128-bit SSL encryption to ensure the safety of all your online transactions.
• Multi-Language Support: Most legal online casinos in Canada will offer their services and online interface only in English. However, Jackpot City takes things a step further and provides complete support for the French language as well. This makes the website more accessible to players that may be from different areas throughout Canada, who can now enjoy all the online casino games in their preferred language.

Overall, Jackpot City is a feature-rich platform that aims to provide the best gambling experience for both new and veteran players. Through its unique features, you can enjoy a safe and engaging session of online casino games in Canada.

Rating - 5/5

When it comes to online casinos, safety is a top priority for most of them, as they need to provide a secure environment to attract more players in the long term. Jackpot City Canada, in particular, focuses on providing a safe and trustworthy online platform to ensure all its players feel comfortable wagering their money on it.

To achieve this, the casino’s parent company, Super Group, applied for proper Ontario licensing as soon as it was available. Therefore, all casinos under the Super Group umbrella, including the Jackpot City casino in Ontario, are able to operate legally and under regulation by the AGCO. Operation in Ontario is handled by the Cadtree Limited company, and the licence number for Jackpot City is OPIG1236392.

In addition to its Ontario licence, Jackpot City Canada is also fully licensed by the Kahnawake Gaming Commission. Furthermore, since Jackpot City is a worldwide provider, it also holds an official licence from the Malta Gaming Authority. It is constantly tested and checked for safe and fair play by eCOGRA. Not to mention its 128-bit SSL digital encryption, which ensures all your financial and personal information is secure.

Finally, the Jackpot City online casino heavily promotes healthy and responsible gambling. It features multiple self-control tools, including a temporary exclusion for 24 hours and a long-term exclusion of at least six months. Plus, if you ever feel like you’re struggling with online gambling, you can find several free and anonymous online support services to help you on the Jackpot City website.

All in all, it’s clear that safety is the number one priority for Jackpot City. The platform does its best to ensure you have a secure and comfortable online gambling experience and provides multiple tools for responsible gaming.

Rating - 5/5

In the day and age of modern smartphones, every online casino needs to provide outlets for players to enjoy their favourite games on their mobile devices. Some casino providers achieve this through dedicated mobile apps, whereas others rely on a responsive and easy-to-use mobile website.

Jackpot City Canada falls under the second category. Unfortunately, you won’t find a Jackpot City casino app for iOS or Android. Therefore, if you prefer to play through a dedicated mobile app, you’re out of luck.

However, the Jackpot City online website features a dedicated mobile casino that’s very easy to access from any phone or tablet. The mobile website is designed in a similar manner to the desktop version, with everything neatly organized and the familiar purple theme.

The mobile version of the website is also very responsive, which makes for a smooth browsing experience. You can find all the games and slots that are available in the desktop version, and you can top up your account using your preferred payment method.

All in all, the Jackpot City online casino offers a great mobile experience. While it does lack a dedicated casino app, its mobile website is more than adequate and will satisfy all players.

Rating - 4/5

Setting up a new account with Jackpot City is a very simple and quick process, even if you’ve never signed up for an online casino before. You only need to follow a few steps to create your account and go through a straightforward verification process. Here’s a step-by-step guide that describes the entire Jackpot City casino sign up process:

Step 1: Navigate to the Jackpot City home page and click the “Sign Up” button. Make sure that the province you reside in is correctly selected, and click “Next”.

Step 2: Choose your preferred username and password, and complete your contact information, including your phone number and email address.

Step 3: Fill in your full name and date of birth, and complete the necessary information about your occupation. Then, fill in your residential address, which needs to be in Canada. Finally, tick all the necessary boxes and click “Register”.

Step 4: Once you’re done with the account creation process, Jackpot City will immediately redirect you to complete the verification process. You can choose to upload all the necessary documents or go through a live verification process which is faster.

The documents you’ll need include a government-issued identification document, such as your passport or driver’s licence, and a proof of address document.

Step 5: That’s it! Once your account is verified, you can top up your balance and start playing immediately!

In summary, the sign-up process at Jackpot City Canada is very quick and easy to complete. It only takes a few steps to register for a brand-new account, and the mandatory verification process only takes a few minutes and helps ensure the safety of your account.

Rating - 5/5

Online casinos should always provide thorough support to their customers to ensure all their problems are solved. Jackpot City offers top-notch customer support for all its players in several ways.

If you have a question or a small issue, your best bet is to look through the casino Help Portal, which is full of frequently asked questions regarding the most common problems that arise. If your question isn’t answered, then you can contact the customer support team directly.

You can find the Jackpot City Canada customer support team through email and a 24/7 live chat option. In any case, you’ll be immediately connected to a trained agent who’s ready to listen to any issues you may have and help you resolve them quickly and easily.

The live chat function is generally quicker and ideal for simple problems. If you have a longer query or need to upload any documents, you should ideally contact customer support through email.

• Email: support@jackpotcity.com
• 24/7 Live Chat

Overall, the customer support team at Jackpot City will help you resolve any issues you may have with your account. Everyone is very helpful and answers your questions in a simple and concise manner. The lack of a phone option may seem like a disadvantage, but the 24/7 live chat and email options should be more than enough for most people.

Rating - 5/5