Welcome to VIP

Open the door to even more exclusive benefits, bonuses and invitations – a club for our most elite and loyal players. Our dedicated VIP team are here to support you and ensure the best gaming experience possible, all tailored to your specific needs.

Why become a VIP?

You'll get our own personal account manager

They’ll be responsible for providing you with the highest level of service and best VIP experience available

Exclusive promotions and reloads

You'll enjoy exclusive promotions tailored to you, and be kept up-to-date with exciting future events

Special gifts

We'll help you celebrate those special moments; Birthdays, Anniversaries, Christmas – or simply because you deserve to be treated

VIP only events

A day at the football, ring-side seats at the boxing, tickets to the theatre, or a hospitality package at an exclusive casino...

Higher deposit limits

Enjoy higher limits on funding your account

VIP membership for life

Once a VIP, always a VIP at Casino.com

Bronze

Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions

Silver

Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions

Gold

Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions

VIP

Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions
24/7 Dedicated VIP Team
Personal VIP Account Manager
Loyalty Level Welcome Bonus
Special Gifts*

VIP Elite

Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions
24/7 Dedicated VIP Team
Personal VIP Account Manager
Loyalty Level Welcome Bonus
Special Gifts*
Personal Cashback Offer
Invitation to Exclusive VIP Events

*Not available for all countries.

VIP Events

As a VIP, we’ll show you just how much we appreciate you by spoiling you with days out or weekends away – ensuring you get 5-star treatment wherever you go. Here’s some of our favourite events so far:

The Gold Cup Day, Sotogrande

Our VIPs were invited to a day of complete luxury at the 48 Torneo Internacional de Polo in Spain. From champagne and cocktails on tap, to Andalucían style nibbles, followed by a night of partying until the early hours!

The Grand National, Aintree

Our VIPs experienced A-list luxury, complete with a 2-night stay at the Craxton Wood Hotel & Spa, 2-hour spa treatments, fine dining, chauffeur service and VIP tickets to the races.

World Boxing Super Series

As official sponsors of George Groves, we treated a number of VIPs to ringside seats for his fight against Chris Eubank Jr back in 2018, they had an unforgettable A-list experience.

Best of British

We accompanied our VIPs to this annual event in London. The players attended a dinner with celebrities from the world of sports, before being taken for an evening as honoured guests at the exclusive Les Ambassadeurs club in Mayfair.

AFC Bournemouth & Newcastle United

As Official Partners of AFC Bournemouth and Newcastle United, we regularly invite our VIPs to visit the stadium and watch the game in style from the Hospitality Box.


Meet the VIP Team

Sabine

Our French Account Manager who is the heart of the team. She is everything you can imagine; funny, smart and classy – however some jokes can be wasted on her.

Matteo

When our Italian Stallion isn’t steering the ship at work, he can be found riding the waves or eating and drinking – pizza, of course.

Christian

Our Swedish Account Manager – he’s our rock loving, Swedish gentle giant when he’s not in work.

Shay

Our Irish horse racing pundit is here to help you find your Pot of Gold at the end of the MansionBet rainbow. Don’t get him started on rugby or horses, there’s neigh chance of shutting him up.

Rob

With age, comes experience, and our Lancaster lad has plenty of it! He claims to have perfected the perfect brew, but then again, can you really trust a Man Utd fan?

Emma

Why aye man! Our Angel of the North looks after the only VIPs who can understand her Geordie accent. Her laugh can be heard from miles away and she loves a good cuppa, milk last, obviously.

Our Vision

"Our vision for our Casino.com VIP members is to deliver a first class personalised one-stop service. Our Account Managers will use their extensive skills, knowledge and experience to understand your individual requirements. They will have a 360-degree insight into your needs and requests in the Casino. We will build, develop and grow a long term lasting relationship with you via first class customer service and through the provision of a wide range of innovative, exciting and bespoke VIP benefits, including exclusive events, specifically tailored gifts, promotions and offers and much more."

Matteo Astolfi – Head of VIP

"We have dedicated and experienced VIP Account Managers and VIP Hosts who are highly trained and with a wealth of experience that are available to meet all of your needs. We will provide you with proactive and professional Account Management, assuring you of the highest confidentiality in a safe and efficient environment at all times."

Emma Bewley – VIP Team Leader


What our VIPs Say

Nguyen An received one of our regular VIP gifts: “All and all I would just like to say THANK YOU to you and your team there at Casino.com. From start to finish your service there has been 20/10 and I can't ask for more. Plus, I gained some good friends. For sure I will continue to play and introduce all my friends to play with you well. But most of them already do!”

We sent Gary to Formula 1 GP at Silverstone: “An occasion never to forget. Matteo and Tommy provided accommodation for the whole weekend, transport, and catering which was totally seamless. The location of the hotel was perfect and view inside Silverstone was exceptional. Both of them went the extra mile to ensure the best possible experience available. True gents!”

Walter went to see Manchester City: “I really do wish to thank you for your invitation to the football event you organised... Everything was absolutely perfect! The choices you made about the location, the stadium, hotel, lunch and dinners you offered to my sons and me, and the way you dealt with us – it’s been the best one could ask for."


VIP Promotions

Not only do we have improved offers for VIPs in our reload bonuses and cashback promotions – but you can also enter VIP-only races for huge prizes! Check the promotions page to see what special offers were running right now!

How?

Doesn’t all of this just sound INCREDIBLE? Want to be a part of the club? Here’s how you can be a Casino.com VIP…

  • To qualify as a VIP you need to have accumulated 20,000 loyalty points and deposited a minimum of $3,000.
  • To qualify as a VIP Elite you need to have accumulated 50,000 loyalty points and deposited a minimum of $24,000.

You’ll earn loyalty points every single time you play* – whether on your computer, mobile or tablet.

*Points cannot be earned from sports bet wagering.

Once you qualify as a VIP, you'll be contacted by one of our VIP Account Managers who will issue you with your personal invitation – initiating your superior service and exclusive benefits!

Don’t forget – once a VIP, always a VIP at Casino.com.

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- International Number - +350 200 44793

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