VIP Program

Open the door to even more exclusive benefits, bonuses and invitations – a club for our most elite and loyal players. Our dedicated VIP team are here to support you and ensure the best gaming experience possible, all tailored to your specific needs.

Why become a VIP?

You'll get your own personal account manager

They’ll be responsible for providing you with the highest level of service and best VIP experience available

Exclusive promotions and reloads

You'll enjoy exclusive promotions tailored to you, and be kept up-to-date with exciting future events

Special gifts

We'll help you celebrate those special moments; Birthdays, Anniversaries, Christmas – or simply because you deserve to be treated

VIP only events

A day at the football, ring-side seats at the boxing, tickets to the theatre, or a hospitality package at an exclusive casino...

Higher deposit limits

Enjoy higher limits on funding your account

Higher bet limits

Play your favourite games with flexible limits


Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions
24/7 Dedicated VIP Team
Personal VIP Account Manager
Loyalty Level Welcome Bonus
Special Gifts*

VIP Elite

Regular Deposit Bonus
24/7 Customer Service
Exclusive Promotions
24/7 Dedicated VIP Team
Personal VIP Account Manager
Loyalty Level Welcome Bonus
Special Gifts*
Personal Cashback Offer
Invitation to Exclusive VIP Events

*Not available for all countries.


VIP Events

As a VIP, we’ll show you just how much we appreciate you by spoiling you with days out or weekends away – ensuring you get 5-star treatment wherever you go. Here’s some of our favourite events so far:

The Gold Cup Day, Sotogrande

Our VIPs were invited to a day of complete luxury at the 48 Torneo Internacional de Polo in Spain. From champagne and cocktails on tap, to Andalucían style nibbles, followed by a night of partying until the early hours!

EL Clasico

Hospitality tickets to one of the biggest matches in world football at one of the most iconic stadiums. Our VIPs watched Real Madrid v Barcelona in style, topped off with a high-end hotel stay in the centre of the Spanish capital.

Monaco GP

The luxury trip didn’t just end at VIP tickets aboard a yacht for the F1 event with private dining courtesy of Michelin Star chef, Tom Kerridge. Our members also enjoyed the privilege of business class flights, limousine transfers, and a 5* stay at Le Petit Palais.

Usyk vs Joshua II

We went all out for the Rage on the Red Sea with a heavyweight package for our VIP guests. Business class flights, 5* accommodation at the Intercontinental, private chauffeur-driven car for the entire stay, VIP tickets to the weigh-in, and ringside hospitality tickets to the fight completed a memorable weekend of boxing in Saudi Arabia.

Fine Dining Experiences

After arriving at their extravagant 5* Hotel via business class flights, our VIPs had multiple fine dining experiences to look forward to at some of the most exclusive venues London and Monaco had to offer. London guests dined at Hutong at The Shard and Aqua Shard, while our Monaco invitees were treated to evenings at Blue Bay and Restaurant Le Vistamar but not before arriving at the sovereign state in style via helicopter transfer.

Meet the VIP Team


Our French Account Manager who is the heart of the team. She is everything you can imagine; funny, smart and classy – however some jokes can be wasted on her.


With age, comes experience, and our Lancaster lad has plenty of it! He claims to have perfected the perfect brew, but then again, can you really trust a Man Utd fan?


It’s Taco Tuesday every day with our Mexican señorita, Silvia! She’s fun loving, vibrant and loves to have a giggle. When she’s not looking after VIPs you’ll find her outdoors with animals.


Our sweet talking, red-headed, señor Jose is just like a fine wine, crisp, fruity and unique. He easy going, loves a laugh and can talk anyone under the table.


Tall, dark, and handsome; our very own Spanish Clark Kent may sound serious, but he’s soft and mushy on the inside.


Our Arabic speaking, big, sweet teddy bear will never let you down. He’s kind, pleasant, and always gentle!

Our Vision

Our vision for our VIP members is to deliver a first class, personalised, one-stop service. Our Account Managers will use their extensive skills, knowledge and experience to understand your individual requirements. They will have a 360-degree insight into your needs and wants in the Casino. We will build, develop, and grow a long-term lasting relationship with you through first class customer service and a wide range of innovative, exciting and bespoke VIP benefits. We always strive to provide you with proactive and professional Account Management, ensuring you have the highest level of confidentiality in a safe, efficient and fun environment.

What our Loyal Customers Say

EL Clasico, Santiago Bernabeu: “I wanted to thank you with all my heart for the invitation to the Clasico this Sunday. It was an unforgettable evening, incredibly well organised. We really enjoyed your company and we hope we can repeat again soon!”

“It has been an incredible experience, we are very grateful for everything, in addition to the result of the match which made it even better but above all, for the time before the match; the VIP tent, the time during the match, and after the match. We have been very well accompanied; very friendly, lively, and attentive. You have made it really easy for us, thank you very much!”

Sevilla vs Betis: “Silvia thanks very much for the event! Fran and I had a great time. Aside from the event, it was fantastic to meet positive and well-educated people to share a beer with.”

“Thanks very much for your incredible hospitality, Silvia. Both the event and the company were outstanding.”

Monaco GP from a yacht with private dining by Tom Kerridge: “Thank you so much for the experience of a lifetime! My brother and I enjoyed every bit of this event. It was perfect from beginning to end. Great view of the race from the yacht.”

“Once again, Mansion delivers a high-end experience and thank you for organising it x”

Oleksandr Usyk vs Anthony Joshua II, Jeddah: “I really loved this amazing, unique, and unforgettable experience in all respects. I am so happy to have visited this place, Saudi is a very special country. This was by far the best event I’ve been to where you all excelled yourselves in providing a great experience. It was just a pleasure and honour to meet some of your amazing people from Mansion. It was so awesome to also meet and get to know other players. Our room was very, very nice. You guys treated us way too well! Please sign me up for the next one coming up!! Thank you xx”

“The event in Jeddah was more than wonderful. Organisation, reception, and accommodation. Something beyond imagination. The casino staff greeted us graciously. A word of thanks is not enough for them. Thanks for and all the staff who we met at this event.”

Fine Dining Experiences, London: “Please let's not wait 6 months to meet again! I love all the restaurants you picked, but The Shard in London will always be my favourite! Amazing food, amazing company. Thank you Mansion for organising all of this for me.”

Paris: “I can't believe you spared a day of your free time to travel from London to Paris just to meet me! It is nice to put a face to a name. My wife loved you and appreciated you came to see us. You and your family are welcome to come to Uzbekistan anytime. Hope to see you again soon x”

VIP Promotions

Not only do we have improved offers for VIPs in our reload bonuses and cashback promotions – but you can also enter VIP-only races for huge prizes! Check the promotions page to see what special offers were running right now!

How do I become a VIP?

We don’t just claim to be exclusive; we back it up too. Only our top players are invited to become a VIP.

We’ll regularly review your account, and if you have what it takes, one of our Account Managers will be in touch to invite you to our prestigious club – initiating your superior service and benefits!

Do you have what it takes?