BetGalaxy
5.0
Racing-Focused Betting
Visit BetGalaxy

BetGalaxy Review

Top Features

  • Well designed Mobile App
  • Live Chat Service
  • Aussie Owned Company
  • Racing Markets & Odds
Strengths
Weaknesses
  • Impressive Mobile App
  • Australian Owned
  • Suitable For Racing
  • Live Chat
  • Live Streaming Not Available
  • Mediocre Payment Methods
  • Not Many Advanced Features
  • Lacking Promotions

BetGalaxy Review

Matt Abrahams pic.jpg
By:Matt Abrahams

BetGalaxy is a relatively recent addition to the Australian betting scene. In this comprehensive BetGalaxy review, we aim to present a thorough examination of its key features and highlight what sets them apart from the competition.

BetGalaxy Profile

Website: https://betgalaxy.com.au/Company: Track Pursuits Pty Ltd
Company: Track Pursuits Pty LtdLicense & regulation: Victorian Gambling and Casino Control Commission & Victorian Bookmakers’ Association
Live betting number: N/ASponsorship Deals: N/A
Address/Headquarters: Kew, VictoriaContact information/Support: service@betgalaxy.com.au
Deposit Methods: Credit / Debit CardWithdrawal Methods: Bank Transfer
Features: Mobile App, Live Chat, Cash OutApps Devices: Apple and Android
Odds Providers: BetGalaxyOwner: Track Pursuits Pty Ltd

BetGalaxy Strengths and Weaknesses

Selecting a betting platform carries significant weight for every punter and numerous key elements factor into my decision-making process when I explore new bookmakers. At Casino Com Australia, our commitment to transparency means we consistently offer forthright evaluations of each platform we assess. In this BetGalaxy review, I'll candidly present the advantages and disadvantages of the betting site.

BetGalaxy Strengths 

  • Mobile App - For a small betting site, their mobile app is well-designed and user-friendly for betting on the go.
  • Responsive Gambling - I found they placed a strong focus on responsible gambling features. As a result, this makes me feel safer while betting with them.
  • Racing Focused - Looking at how the BetGalaxy website and app are structured, in my opinion, racing is the key focus. So if you enjoy betting on the races, this betting site should have you covered.

BetGalaxy Weaknesses 

  • No Live Streaming - At this stage, they don’t offer any live streaming options. So to watch live sports or racing, you’ll need to source another website.
  • Limited Payment Methods - I found they didn’t offer many alternative payment methods. However, the basics are there for most punters.
  • Lacking Advanced Features - Overall, this bookie doesn’t offer many advanced features that you would find at the competition. In my opinion, this impacts the overall betting experience. But in saying that, they focus on a simple betting process that should benefit novices.

In summary, while they may not yet rival well-established bookmakers in aspects such as live streaming, features and in-play betting, they shine in their customer support infrastructure, racing betting and user-friendly mobile betting app. So I’m confident they can continue to improve in the future.

BetGalaxy Review by Matt Abrahams

BetGalaxy.com.au boldly entered Australia's fiercely competitive betting landscape, encountering well-established bookies. While there remains room for enhancement in various aspects, they have shown notable progress in specific areas.

BetGalaxy bookmaker currently offers a mobile app for iOS and Android devices, providing users with a convenient and user-friendly way to access betting markets on the go. I found it easy to navigate and was able to place bets efficiently via the bet-slip.

I found that the customer support provided by this betting site was quite good. They have a team of professionals dedicated to providing prompt and helpful assistance to users via a live chat feature. However, it is difficult to find a phone number as they focus on online support. So if you prefer to call an operator, this betting site won’t be a great option.

In my experience, they also offer a broad range of betting markets across different sports and events. I found that the betting markets were accurate and up-to-date, with reliable data sources and transparent information about odds and payouts.

In terms of betting features, they don’t exactly shine in this area, mainly due to being a new and small betting site. However, they have made a good start with a mobile app, live chat and they do offer cash out.

Ultimately, I would recommend them as a secondary betting site as they have good odds and markets, especially for racing. While there’s still room for improvement in areas of live streaming and advanced betting features, this should improve in the future.

BetGalaxy Score

Betting Variety ⭐⭐⭐

A basic range of racing and sports betting markets. 

Banking Options ⭐⭐⭐

The simple options are available but there’s not much variety.

Mobile Experience ⭐⭐⭐⭐

They have a mobile app and this is well designed for betting.

Payout Speed ⭐⭐⭐

With only bank transfer available as the sole withdrawal method, it's important to anticipate that payout processing may span several business days.

Security ⭐⭐⭐⭐⭐

This betting site doesn't raise any security concerns and places importance on responsible gambling.

Betting Experience ⭐⭐⭐

They offer a simple betting experience. But they lack a lot of unique betting features.

Customer Support ⭐⭐⭐⭐

While a dedicated contact page is notably absent from their website, they do provide a live chat feature for user inquiries and support.

BetGalaxy Racing

In my view, horse racing betting features play a pivotal role in the success of online betting platforms like BetGalaxy. These features serve as valuable resources, empowering users like myself to make well-informed decisions.

Users have come to expect certain elements such as live streaming, up-to-date statistics and reliable information to ensure a positive betting experience. Betting sites that prioritise horse racing features and provide a comprehensive range of options tend to attract and retain users. Now, let's explore how the interface and odds measure up against the competition.

Racing Interface

In my experience, this bookmaker offers a straightforward racing interface that's user-friendly and easy to grasp. Locating upcoming races is a swift process and they present a commendable range of bet types. However, I did notice that they lack some of the advanced features available at other Gambling sites, such as speed maps, form guide, racing tips and the ability to sort runners by price. Nonetheless, it's possible that they will enhance these aspects in the future.

Racing Odds

When I compared their racing odds to those of the competition, I noticed some intriguing patterns. Generally, their odds weren't the most favourable when it came to the favourites in popular races. However, they often offered higher odds for underdogs, making them a favourable choice for those interested in betting on longshots.

BetGalaxy Best Sports Features

In my opinion, some key factors make BetGalaxy stand out from the competition. Here’s a quick overview of those features.

BetGalaxy Cash Out 

Cash out benefits punters by enabling risk management, ensuring guaranteed profits and reducing losses while providing bookmakers with a tool to retain customers and encourage more betting activity. At this bookie, I found they can offer cash out on selected markets.

BetGalaxy Live Chat

Live chat benefits punters by offering immediate access to customer support and addressing issues swiftly, which I believe enhances their overall betting experience. At this betting site, I found they offered an excellent live chat service that was readily available for their clients.

BetGalaxy Responsible Gambling

Responsible gambling features benefit punters by promoting self-control, helping to prevent excessive betting and providing tools to set limits, ultimately ensuring a safer and more sustainable betting experience. So at this betting site, I felt they did a good job of offering me tools to contain my betting if it got out of hand.

BetGalaxy Sports Coverage

BetGalaxy Australia stands out by offering an extensive array of sports betting markets, making it an inclusive platform for a wide variety of sports enthusiasts. This betting site offers a range of sports, ranging from AFL and NRL to NBA, NFL, Cricket and many more.

BetGalaxy AFL  

At this bookmaker, Aussie Rules Football takes a prominent position, proudly serving as one of their flagship sports offerings. I found they offered an extensive range of options, from traditional choices like head-to-head and line betting to more intricate selections such as first goal scorer. Additionally, they take pride in presenting an array of player props, featuring competitive odds to enhance the excitement of AFL betting.

BetGalaxy NRL 

In the states of NSW and QLD, the NRL stands as the winter sport of choice. Much like their offerings for AFL, I found that they maintain a reasonable selection of markets and odds for NRL betting. These encompass the standard markets and extend to include player props. Each NRL game featured at BetGalaxy Australia naturally offers a diverse range of markets. Furthermore, you can explore odds for International Tests, State of Origin and futures.

BetGalaxy Cricket

During the Aussie summer, cricket enthusiasts are presented with a wealth of betting possibilities, particularly when international teams make their way down under. BetGalaxy, a reliable bookmaker, serves as your gateway to this cricketing spectacle, providing a wide range of betting markets. Within their platform, I can immerse myself in a plethora of cricket events, including renowned tournaments like the Ashes, Big Bash, IPL and a host of others. 

BetGalaxy NBA

BetGalaxy offers a comprehensive and thrilling NBA betting experience that caters to both seasoned basketball enthusiasts and novices. Their NBA betting markets are designed to provide an extensive array of options, ensuring that I can place bets on my favourite teams and players with precision.

BetGalaxy NFL

Dive into the NFL action with a diverse range of betting options, including classic head-to-head bets, point spreads, over/unders and prop bets. Whether it's regular season games, playoffs or the Super Bowl, I found that their NFL markets provide you with a wealth of choices to make each game even more thrilling.

BetGalaxy Soccer

Soccer stands as one of the most widely followed sports on a global scale, presenting a vast array of betting markets across various betting sites. In contrast to AFL and NRL, which are limited to a handful of professional leagues, soccer encompasses leagues from every corner of the world. While BetGalaxy bookmaker soccer coverage may not match the extensive options offered by some competitors, they still offer a significant selection. I discovered well-known leagues such as the English Premier League and La Liga, alongside soccer leagues from different regions across the globe. 

BetGalaxy Tennis

In the dynamic world of tennis, especially during the high-stakes Grand Slam tournaments like the Australian Open, excitement and anticipation are ever-present. At this betting site, they consistently deliver a diverse range of betting opportunities. The tennis betting markets span a multitude of options, encompassing classic head-to-head bets, futures for tournament winners and even forecasting individual set scores. 

BetGalaxy Sponsorship Deals  

At this stage, this betting site doesn’t have any sponsorship deals. But they’re the approved wagering partner for several racing organisations in Australia such as Racing NSW and Racing QLD.

BetGalaxy Betting Markets & Types of Bets Available

The diversity and breadth of betting markets presented by a sports betting platform are instrumental in delivering a wide array of choices and opportunities for users like me to engage in various betting scenarios. Let's now explore the spectrum of BetGalaxy's betting markets and the array of bet types they have to offer.

BetGalaxy’s Betting Markets:

  • Head-to-head
  • Line bets
  • Over/under total markets
  • First half markets
  • First scorer
  • Player props
  • Win/place racing markets
  • Racing exotics

BetGalaxy’s Types of Bets Available

  • Single bets
  • Multi bets
  • System bets (doubles, trebles etc.)
  • Futures

BetGalaxy Mobile App

With the widespread adoption of smartphones and mobile devices, users like me expect the flexibility to access betting platforms from virtually anywhere, at any time.

My experience with the BetGalaxy app for both iOS and Android reinforced this belief. I believe this sleek and user-friendly platform empowers users to effortlessly engage in online mobile betting. I found that the app opens up an expansive array of betting markets, catering to the preferences of both sports and racing enthusiasts.

From my perspective, the standout feature of the BetGalaxy Mobile App lies in its remarkable ease of use. The interface felt simple to use, allowing for easy bet placement, access to account details and seamless fund deposits. Furthermore, the app's rapid loading speed when navigating across various markets is a noteworthy advantage, particularly when quick bets are on the agenda. This stands in contrast to some betting apps that can exhibit sluggish performance.

In my opinion, the BetGalaxy app serves as a valuable asset for this bookmaker. With its polished interface, a diverse array of betting markets and user-friendly resources, I think the app stands as a dependable and convenient means of accessing their betting features through a mobile device.

BetGalaxy Banking Options

In the realm of online betting, payment methods are pivotal for delivering a smooth and user-friendly experience. As the digital landscape allows for money exchange and winnings collection, the reliance on secure payment channels for swift and effortless transactions is so important. Let's now delve into the deposit and BetGalaxy withdrawal payment methods.

Deposit Options

  • Credit / Debit Card

When examining the deposit choices, in my view, they fall somewhere in the middle—not the finest but certainly not the worst. They have addressed the fundamentals by offering credit/debit card. However, it would be advantageous to see them introduce PayPal, POLi or a bookmaker card as additional options.

Withdrawal Options

  • Bank Transfer

Regarding BetGalaxy withdrawal, I observed a lack of diversity. Currently, the sole withdrawal method available is bank transfer. However, this is pretty standard across the industry, especially for smaller betting sites. It's worth noting that the industry standard mandates account verification before processing a withdrawal as well. Withdrawal time will depend on your bank and amount, but it should be processed in a few business days.

Is BetGalaxy legal in Australia?

Ensuring a fair and secure betting experience is of paramount importance and legal betting sites play a crucial role in achieving this goal. Illicit sites pose significant risks, including the potential for fraud and identity theft. In contrast, legal platforms are licensed, and regulated and adhere to stringent security standards, offering a broader array of payment options and fostering a higher level of trust. Opting for legal betting sites also shields users from the legal consequences associated with engaging in unlawful betting practices.

I've discovered that this particular bookmaker stands as a lawful and licensed betting site in Australia. It is owned and operated by Track Pursuits Pty Ltd, an Australian company. Furthermore, they hold a license issued by the Victorian Gambling and
Casino Control Commission & Victorian Bookmakers Association. 

Being a licensed and regulated platform, this betting site rigorously complies with stringent security measures and upholds principles of fair play. This commitment ensures that users, including myself, can confidently participate in online betting activities, resting assured that the platform's services are delivered with integrity and trustworthiness.

BetGalaxy Customer Support

In my perspective, customer support is another pivotal element of sports betting sites. It ensures users receive timely assistance and have their questions promptly addressed. Within this BetGalaxy Review, let's delve deeper into the facets of their customer support and the array of options available for users.

From my viewpoint, BetGalaxy Australia distinguishes itself with its contact options, offering a convenient array of avenues for user assistance. Their 24/7 live chat function is a standout feature, delivering immediate and efficient support, granting users real-time assistance whenever it's needed. 

They also do offer email support, which can be accessed via the live chat popup window. However, there’s no phone number available on their website or app. So if calling a support operator is important to you, then this betting site will fall short of your expectations.

Collectively, BetGalaxy Australia ensures that users can rely on their customer support for swift assistance and a positive overall experience. 

BetGalaxy- How to

For in-depth instructions on navigating the BetGalaxy website, please refer to the comprehensive step-by-step guide provided below.

How to open an account with BetGalaxy 

Signing up with this betting site is a swift and straightforward process, typically taking just a few minutes. To commence, follow these simple steps:

  • Click on the Sign Up button located in the top right-hand corner of your screen.
  • Fill in essential personal information, including your name, address and contact details.
  • Once this step is completed, click 'Create My Account' to finalise the process.
  • Then you will be automatically logged in.
  • To fully activate your account, account verification will be required.
  • These steps ensure a smooth and efficient account creation process. 

How to place a bet with BetGalaxy

Here’s how to place a bet with BetGalaxy.

  • To initiate your betting experience, follow these straightforward steps:
  • Utilise the menu on the left-hand side of the homepage to locate the desired market for your bet.
  • Click on the odds associated with the chosen market to add the bet to your betslip, visible on the right-hand side of your screen.
  • In the empty box within the betslip, input the amount you wish to wager.
  • Your potential winnings, should your bet succeed, will be displayed below the input box.
  • To finalise your bet, click the 'Confirm' button at the bottom of your betslip. Ensure that you have sufficient funds in your account to place the bet.

How to deposit money into your BetGalaxy account

If you require additional funds for placing a bet, you can effortlessly do so by following these steps:

  • Click on the "Deposit Funds" option located in the left-hand sidebar.
  • You will be redirected to a page displaying all available deposit methods.
  • Input your deposit amount and then click on ‘Add Card and Deposit’.

Frequently asked questions about BetGalaxy

They’re owned by Track Pursuits Pty Ltd, which is a private Australian company located in Victoria.

Certainly! They’re an Australian-owned bookmaker that launched in 2022.

Currently, the minimum deposit is $10 via a credit/debit card.

Currently, a BetGalaxy sign-up bonus is unavailable online, attributed to government regulations.

Yes, this betting site is owned by an Australian company.

Not at the moment.

Yes, they require that your IP address is located in Australia.

I'm Matt, I'm an experienced sports betting writer here at Casino Com Australia. I enjoy providing helpful information for punters who are looking to find the top betting sites down under.