3.5
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Queenplay Casino Review 2024

Top Features

  • Responsible gambling
  • Responsive site
  • Trust and Safety
  • Customer-centric approach
Pros
Cons
  • Wide range of games from reputable software providers
  • Trust and safety with licenses from Malta Gaming Authority and UK Gambling Commission
  • Live chat
  • Mobile friendly
  • No Mobile App
  • Limited bonus offer
  • Withdrawal processing times can take up to 6 business days for credit/debit cards
  • Live chat customer support not 24/7
  • Game Variety
    4.0
  • Bonus & promotions
    2.0
  • Payment Method
    4.0
  • Mobile App
    1.0
  • Customer Support
    5.0
  • Safety & Security
    5.0
Total score
3.5

Queenplay Casino, a newcomer in the world of online casinos, has quickly gained recognition since its launch in 2020. The casino has positioned itself as a top-notch option with a modern design, user-friendly interface, and availability in multiple languages, including English, German, French, Suomi, and Norsk. 

One of the standout features of Queenplay Casino is its impressive game collection, boasting over 400 slot games ranging from classic slots to video slots and themed slots catering to different interests. Additionally, the casino offers classic games such as blackjack, roulette, baccarat, live dealer games, video poker, and scratch cards for an instant win experience. 

Licensing and regulation are crucial considerations for online casinos, and Queenplay Casino holds licenses from two reputable authorities, the UK Gambling Commission and the Malta Gaming Authority, ensuring a secure and fair gaming environment for players. 

Customer support is another area where Queenplay Casino excels, offering multiple channels for players to contact their support team, including live chat, email, and a comprehensive FAQ section. The support team is available 7 days a week and is committed to resolving issues and inquiries promptly and efficiently.

Queenplay Casino Profile

Types of Games supported Table Games + card, Slots, Jackpots, Baccarat, Blackjack, scratch card 
Game providers Supported NetEnt, Yggdrasil, Evolution, Quickspin, Betsoft, Habanero, etc. 
Currencies SupportedGBP, EUR, CAD, NOK, AUD, USD 
Website language supportedEnglish, German, French, Suomi, Norsk
Queenplay Casino
WELCOME TO THE REALM! 100 SPINS + UP TO £200 BONUS
18+ New Players.Min deposit £10.Wagering requirement apply 35x.Offer valid for 72 hours.100 spins includes 3 deposit. T&Cs Apply

Casino Review

When it comes to the user experience, Queenplay Casino offers a visually appealing website with a sleek and modern design. Upon visiting the site, users are greeted with a short website ad that provides a glimpse of what they get as part of the welcome package. 

The website is designed with user-friendliness in mind, featuring an intuitive interface that makes it easy for players to navigate and find their favorite online casino games. The games are neatly categorized, allowing users to quickly browse through different categories, such as slots, jackpots, table games, and more. The search functionality also allows users to easily search for specific games or providers. 

The theme of Queenplay Casino is characterized by a pink/lilac feel which many women gamblers love, creating a visually appealing and inviting atmosphere for players. The color scheme is consistent throughout the website, providing a cohesive and pleasant aesthetic. The overall design and theme of Queenplay Casino contribute to a positive user experience, creating a visually appealing and user-friendly environment for players to enjoy their gaming sessions. 

Casino Game Types

Games are the heart of any online casino, and Queenplay Casino offers a diverse selection of game types to cater to different interests and preferences. Here is a list of game types available at Queenplay Casino: 

  • Slots: Queenplay Casino boasts a wide variety of slot games, including popular titles like Age of Pirates, Book of Diamonds, Dragons of the North, Gonzo's Quest, and Wolf Riches. Slots are known for their exciting gameplay, colorful graphics, and immersive themes, providing players with a thrilling gaming experience. 
  • Jackpots: For those who dream of hitting it big, Queenplay Casino offers jackpot games such as Deluxe Fire-wheel, Lucky Lady, Vegas Nightlife, Gold Strike Bonanza, and King Kong Cashpots. Jackpot games offer the chance to win massive prizes, with progressive jackpots that can reach life-changing amounts. 
  • Roulette: Roulette is a classic casino game, and Queenplay Casino offers a variety of roulette games, including 3D European Roulette, American Roulette, Roulette Evolution, Saphire Roulette, and Vertical Roulette. Roulette is a game of chance where players bet on the outcome of a spinning wheel, adding an element of excitement and anticipation to every spin. 
  • Blackjack: A staple in any casino, Queenplay Casino offers various blackjack games, including Blackjack Evolution, Blackjack European, Blackjack Switch, Blackjack Atlantic City, and Vegas Single Deck Blackjack. Blackjack is a popular card game that requires skill and strategy, where players aim to beat the dealer's hand without going over 21. 
  • Baccarat: Another classic casino game, Queenplay Casino offers baccarat games like Pairs Baccarat Evolution, Baccarat Evolution, Baccarat Evolution VIP, and Pairs Baccarat Evolution VIP. Baccarat is a card game that involves comparing the hand of the player and the banker, to have a hand closest to 9. 

In addition to these game types, Queenplay Casino also offers other classic casino games like video poker, live dealer games, and scratch cards, providing a diverse and exciting gaming experience for players with varying preferences. 

Casino Bonuses and Promotions

Casino bonuses and promotions are an integral part of the online gambling experience, offering players enticing incentives to join, deposit, and play at a particular casino. Queenplay Casino understands the importance of rewarding its players and offers a range of exciting bonuses and promotions to enhance their gaming experience. 

Here is a list of the main Queenplay Casino bonuses and Queenplay casino promotions offered by Queenplay Casino: 

  • Welcome offer: One of the main bonuses offered by Queenplay Casino is the generous welcome offer, which includes 100 spins and up to £200 in bonus funds. This welcome offer is designed to give new players a warm welcome and a boost to their initial deposits, allowing them to explore the wide range of games available at Queenplay Casino with extra spins and bonus funds. 
  • Drops and Wins Promo: Another notable promotion offered by Queenplay Casino is the Drops and Wins promotion, where players have the chance to win a share of £2,000,000 in prizes every month. This promotion involves playing selected slot games, and players can win cash prizes, free spins, and more, simply by participating in eligible games and meeting the promotional requirements. This promotion adds an extra layer of excitement and rewards for players, providing them with additional opportunities to win big while enjoying their favorite games. 

In addition to these main promotions, Queenplay Casino also offers regular bonuses and promotions, such as reload bonuses, cashback offers, and loyalty rewards. These bonuses and promotions are designed to keep players engaged and rewarded for their continued loyalty and activity at the casino. 

It's worth noting that all bonuses and promotions at Queenplay Casino are subject to terms and conditions, including wagering requirements, maximum bet limits, and expiration dates. Players are advised to carefully read and understand the terms and conditions associated with each bonus or promotion to ensure they fully understand the requirements and can make the most of the offered incentives.

Banking Options

Queenplay Casino offers a variety of convenient and secure payment methods for players to make deposits and withdrawals. The casino understands the importance of providing a seamless banking experience for its players and therefore offers a wide range of options to suit different preferences and needs. 

Deposits can be made using various methods. One of the notable features of Queenplay Casino is that players can make deposits using their local currency, which adds convenience and eliminates the need for currency conversions. Here are the main payment methods used at Queenplay Casino, along with a brief explanation of each: 

  1. Visa - A widely recognized and accepted credit card that allows players to make secure and convenient deposits. 
  2. MasterCard - Another popular credit card option that enables players to make deposits with ease. 
  3. Bank Transfer - A traditional method that allows players to transfer funds directly from their bank account to their casino account. 
  4. Klarna - A popular payment method that allows players to make instant deposits using their bank account or credit card. 
  5. Trustly - A secure online banking payment method that enables players to make instant deposits from their bank account. 
  6. Skrill - An e-wallet service that allows players to make fast and secure deposits and withdrawals. 
  7. Neteller - Another popular e-wallet service that offers quick and convenient transactions for players. 
  8. MuchBetter - A mobile wallet solution that provides fast and secure transactions for players using their mobile devices. 
  9. ecoPayz - An e-wallet service that allows players to make instant deposits and withdrawals with ease. 
  10. PayPal - A well-known and widely used e-wallet service that offers secure and convenient transactions. 
  11. Rapid Transfer - A payment method that allows players to make instant deposits using their online banking credentials. 
  12. Giropay - A popular payment method for players in Germany that enables secure and instant deposits. 
  13. Interac - A widely used payment method in Canada that allows players to make deposits using their online banking credentials. 
  14. AstroPay Card - A prepaid virtual card that provides players with a secure and convenient way to make deposits. 
  15. Euteller - A payment method popular in Finland that allows players to make instant deposits from their bank account. 
  16. eps - An online payment method used in Austria that provides players with a secure and fast way to make deposits. 
  17. Cash to Code - A voucher-based payment method that allows players to make deposits using a unique code. 
  18. Paysafecard - A popular prepaid voucher option that enables players to make deposits without using personal or financial information. 

When it comes to withdrawals, Queenplay Casino strives to process them as quickly as possible. Credit and debit card withdrawals may take up to 6 business days, while bank transfers can take between 2 and 6 business days. Trustly, ecoPayz and Rapid Transfer withdrawals usually take between 0 and 4 business days, while Skrill, Neteller, PayPal, and MuchBetter withdrawals can take between 0 and 2 business days. AstroPay Card withdrawals typically take 3 business days. 

Game Software Providers

Having reputable game software providers is crucial for online casinos as it directly impacts the quality, variety, and overall experience of the games offered to players. Reputable software providers are known for their innovation, reliability, and adherence to fair gaming practices, which ensures that players can enjoy a safe and enjoyable gaming experience. 

At Queenplay Casino, players can expect to find games developed by some of the leading software providers in the industry, including: 

  1. NetEnt - A renowned game provider known for its visually stunning and feature-rich games, offering a wide range of slots, table games, and live dealer games. 
  2. Games Global - A provider known for its cutting-edge casino games, including a diverse range of slots, table games, and live dealer games, with a focus on innovative gameplay and immersive graphics. 
  3. Quickspin - A developer known for its high-quality slots with unique themes and features, delivering engaging gameplay and stunning graphics. 
  4. Evolution Gaming - A leader in the live dealer gaming space, offering a wide range of live casino games, including blackjack, roulette, baccarat, and more, with professional dealers and high-quality streaming. 
  5. Yggdrasil Gaming - A provider known for its visually striking slots with innovative gameplay features and unique themes, offering an immersive gaming experience. 
  6. Betsoft - A developer known for its visually impressive 3D slots with cinematic graphics, offering a wide range of themes and exciting gameplay features. 
  7. NextGen Gaming - A provider known for its diverse range of slots with unique features and themes, offering engaging gameplay and impressive graphics. 
  8. iSoftBet - A developer known for its wide range of slots, table games, and live dealer games, offering innovative features and seamless gameplay. 
  9. Habanero - A provider known for its high-quality slots, table games, and video poker games, offering engaging gameplay and stunning graphics. 
  10. Pragmatic Play - A popular developer known for its diverse range of slots, table games, and live dealer games, offering exciting gameplay features and immersive graphics. 
  11. 1x2Games - A provider known for its wide range of casino games, including slots, table games, and virtual sports, offering diverse gameplay options. 
  12. PariPlay - A developer known for its unique slots and instant win games, offering a wide range of themes and features. 
  13. Thunderkick - A provider known for its visually stunning slots with innovative features and unique gameplay mechanics, offering a fresh and exciting gaming experience. 
  14. NeoGames - A developer known for its diverse range of slots, scratch cards, and instant win games, offering engaging gameplay and attractive graphics. 
  15. Play'n GO - A popular provider known for its wide range of slots, table games, and video poker games, offering innovative gameplay features and immersive graphics. 
  16. Quickfire - A platform that offers a wide range of games from various software providers, including slots, table games, and live dealer games, providing players with a diverse gaming experience. 

These are just some of the reputable software providers whose games can be found at Queenplay Casino. Each provider brings its unique style, features, and gameplay elements, contributing to the overall quality and variety of games available for players to enjoy. Players can expect high-quality graphics, immersive gameplay, and innovative features when playing games from these renowned software providers at Queenplay Casino.

Safety and Trust

Safety and trust are critical factors when it comes to online gambling, and Queenplay Casino takes these concerns seriously. The casino ensures that players can have peace of mind while enjoying their gaming experience by implementing various safety and security measures. 

Firstly, Queenplay Casino uses only the most trusted and reliable payment methods for deposits and withdrawals. This ensures that players can securely transact their funds without worrying about their financial information being compromised. 

Secondly, the Queenplay Casino license is from two of the strictest gambling authorities in the industry - the Malta Gaming Authority and the United Kingdom Gambling Commission. These regulatory bodies have stringent requirements and regulations in place to ensure fair and responsible gaming practices, player protection, and operator accountability. 

Lastly, Queenplay Casino employs industry-standard 128-bit Secure Socket Layer (SSL) encryption technology to protect all player information. This encryption ensures that all data, including personal and financial information, is encrypted and secured, preventing unauthorized access. 

By implementing these safety and security measures, Players can have confidence in the privacy and security of their information while enjoying their favorite games at Queenplay Casino.

Mobile site and App

In today's fast-paced world, the ability to access online casino games on the go has become increasingly important. A responsive mobile site is crucial for online casinos to cater to the growing demand for mobile gaming. 

Queenplay Casino understands the significance of mobile gaming and offers a mobile site that is designed to be responsive and user-friendly. The mobile site of Queenplay Casino is visually appealing with a sleek and modern design that replicates the desktop version of the casino. It is optimized for mobile devices and adjusts seamlessly to fit different screen sizes, making it easy to use and play on smartphones and tablets. 

The mobile site of Queenplay Casino offers smooth navigation and quick load times. Players can easily access their favorite casino games, make deposits and withdrawals, claim bonuses, and contact customer support through the mobile site. The games are designed to be responsive, with intuitive touch controls for easy gameplay. 

Although there is no dedicated Queenplay Casino app, the mobile site provides a convenient and accessible platform for players to enjoy their favorite casino games on the go. Players can simply access the casino's website through their mobile browsers and start playing without the need for any app download or installation. 

Casino Registration

Opening an account at Queenplay Casino is a simple process. To register, players can follow the easy steps outlined on the casino's website. Here are the steps you need to follow to create an account: 

  • Visit the Queenplay Casino website. 

  • Click on the "Claim Here" or "Claim Yours" button in the welcome offer section to initiate the registration process. 

  • Choose a username and password for your account. 
  • Fill in the required information, such as your name, email address, date of birth, and contact details. 
  • Read and accept the terms and conditions, as well as any applicable privacy policies or legal agreements and click on “Complete Application”. 
  • A confirmation message will pop up which will ask you to set your deposit limit and reality check. 
  • After setting your deposit limit, click on the “Opt-In” button to claim the welcome offer. 

  • Complete verification requirements by providing a valid photo ID and proof of address before depositing funds 
  • Once your account is verified, you can log in to Queenplay Casino and start enjoying the games and other features offered by the casino. 

It's important to note that Queenplay Casino requires players to complete the verification process before they can fully access and use their account because it adheres to strict regulations and laws, including anti-money laundering (AML) regulations. This verification process is designed to protect the players and the casino from fraud and ensures a safe and secure gaming environment. 

Customer Support

Queenplay Casino customer support is readily accessible and highly valued. The founding principle of the casino is C.A.R.E, which stands for Customers Are Really Everything, highlighting their commitment to providing top-notch service to their players. 

Here are the contact details for Queenplay Casino's customer support: 

  • Phone Number (UK): 0808-8020-133 
  • Phone Number (Ireland): 089-241-5401 
  • Live Chat: Available on the website 
  • Email: Use the “contact us” form on the site 

In addition to the above contact methods, Queenplay Casino also has an extensive FAQ section on its website, which covers common questions and concerns that players may have. The FAQ section provides detailed information on various topics, including account registration, deposits and withdrawals, bonuses and promotions, and more. 

The customer support team at Queenplay Casino is known for their responsiveness and professionalism, with knowledgeable agents who are ready to assist players with their inquiries or issues. Players can expect prompt and helpful responses to their queries through email, phone, or live chat. The availability of multiple contact methods ensures that players have convenient options to reach out to the casino's customer support team based on their preferences. 

Conclusion

In conclusion, Queenplay Casino offers a wide range of games, generous bonuses and promotions, and a user-friendly website with a responsive mobile site for players on the go. The casino is licensed by reputable authorities, ensuring the safety and trust of players. The availability of various payment methods, including local currency options, makes it convenient for players to deposit and withdraw funds. The casino's emphasis on customer support with their C.A.R.E principle and easy access to live chat and email support is commendable. Overall, Queenplay Casino appears to be a reputable and player-friendly online casino with a strong focus on customer satisfaction. 

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