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Jackpotjoy Casino Review

  • Game Variety
  • Bonus & promotions
  • Payment Method
  • Mobile App
  • Customer Support
  • Safety & Security
Total score

Top Features

  • Top-of-the-line mobile app and website.
  • Choice of welcome bonuses.
  • Easy onboarding procedure.
  • Fully licensed by the UKGC and the Gibraltar Gambling Commissioner.
  • Fantastic mobile gaming platform.
  • Helpful customer support team.
  • Lots of ongoing promotions.
  • Quick and easy sign-up process.
  • The live chat ends when you click on another page.
  • Limited deposit options.
  • No matched deposit bonuses.
  • Limited withdrawal options.

When a site has been around for over 20 years, you know that it’s got something special. Jackpotjoy Casino launched all the way back in 2002 and has firmly established itself as one of the UK’s premier online gambling sites. They offer hundreds of online casino games with an extensive collection of online bingo options, as well as a choice of welcome bonuses and a fantastic mobile app. But, will this casino bring you the joy it promises? To find out, we sent in our team of casino experts to get the lowdown on what this site has to offer. So, read on to find out everything you need to know about this casino in our Jackpotjoy Casino review. 

Jackpot Joy Casino Profile

Types of Games supported  Online Slots, Live Casino, Blackjack, Roulette, Baccarat, Sic Bo, Slingo, Scratchcards, Casino Hold’em, and Online Bingo. 
Game providers Supported  Roxor, Blueprint Gaming, Microgaming, Pragmatic Play, and many others.
Currencies Supported  GBP
Website language supported  English
Play £10 GET £50 of Free Bingo or GET 30 FREE SPINS
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. ‡ Current Jackpots are across selected games.

Casino Overview

While many online casino sites take a “style over substance” approach to their site design, Jackpot Joy does the opposite. The website is rather basic compared to its competitors and isn’t the most appealing to look at. The bright, bold blue colour combined with a large amount of white space makes for an unappealing design, and the fixed header takes up a considerable amount of space. 
That being said, once you’ve gotten past the homepage and logged into your account, the design does somewhat improve. It’s easy to navigate around the site, and there’s a helpful search function that you can use to find your favourite games. If you can look past the initial design flaws, it’s a rather well-structured site. 

Casino Game Types

Of course, many of you don’t care about how a site looks and are much more interested in what games it has! With hundreds of unique online casino games, there’s something for everyone at Jackpotjoy, and they even have a number of free games to play where you can win real money risk-free! Let’s dive into the most popular games you’ll find at Jackpotjoy Casino. 

  • Online Bingo - Jackpotjoy Casino is known for its online bingo, and as such, has dozens of fun and exciting games to choose from. You can enjoy the classic 90-ball game we love in the UK, the American 75-ball game, or special bingo games that are jam-packed with unique features that will keep you on the edge of your seat. 
  • Online Slots - Online slots are the backbone of any online casino site, as they’re arguably the most popular online casino game. Jackpotjoy has a number of online slots on offer, from daily jackpot slots such as Aztec Spins to popular video slots such as Rainbow Riches. 
  • Live Casino Games - If you enjoy the immersive experience of live casino games, there are plenty of options available. You can enjoy classic live casino games such as online roulette and online blackjack, as well as new and innovative game shows such as Dead or Alive Saloon and Football Studio.

Casino Bonuses and Promotions

Bonuses and promotions are one of the biggest draws for online casino sites - people love being able to play with the house’s money, and you can often find a number of generous offers if you find the right site. Let’s see if Jackpotjoy Casino has enough exciting offers to tempt you onto their site. 

Welcome Bonus 

The welcome bonus is always the offer worth checking out first, as it’s often the most generous one on the site. Jackpotjoy Casino is currently offering a choice of two welcome bonuses, allowing you to pick the one that best suits your gaming needs. You can choose between £50 worth of bingo games, or 30 free spins on the Double Bubble slot game - both unlocked by depositing at least £10 and playing £10 worth of real money games. 
While the choice you make will come down to your game preference, we suggest picking the bingo package, as it gives you much better value for money than the free spins package. 

Seasonal Offers 

As well as its welcome package, there are a number of Jackpotjoy Casino promotions that run throughout the year. You can find promotions such as slot tournaments, 1p poker tournaments, free spins, and weekly cash prizes! All of these offers are regularly updated on the “Promotions” page, so make sure you’re checking it regularly to find all the latest offers from Jackpotjoy. 

Refer A Friend Bonus 

Get rewarded for spreading the word about Jackpotjoy Casino with their refer-a-friend bonus. If a player you refer plays at least £40 worth of casino games, you’ll be given a £20 bonus to use anywhere on the site! If you have lots of friends who are into online casino games, this is the perfect bonus for you.

Banking Options

To take advantage of all the wonderful Jackpotjoy Casino bonuses and promotions, you need to make a deposit. Being able to quickly and easily deposit and withdraw your money is key to having a good online casino experience, as no one wants to spend their time worrying about how to fund their account. 
Unfortunately, the number of payment options available at Jackpotjoy Casino is significantly limited compared to other sites. There are only four payment options available, but the plus side is that these are four of the most popular payment methods, so you will likely have no issues funding your account. There are also no fees for depositing or withdrawing at Jackpotjoy Casino, so you get to keep 100% of your winnings. Let’s take a closer look at your payment options at Jackpotjoy Casino.  

Game Software Providers

We believe that it’s not enough for an online casino to have a large number of games; the quality of games is equally, if not more important. To get a good idea of a game’s quality, you need to look at the software providers. The better the software provider is, the better the games will be. 
Jackpotjoy Casino offers games from a number of highly reputable software providers, including the likes of Microgaming, Pragmatic Play, and Blueprint Gaming. These are some of the biggest names in the industry, with reputations for creating high-quality casino games. If there’s one thing you can be sure of at Jackpotjoy Casino, it’s that you’re guaranteed to have a large selection of top-quality games to play.

Safety and Trust

Player safety is always our number one priority when writing these reviews, and we believe it should be at the top of your priority list when choosing an online casino site. We employ a team of casino experts to thoroughly investigate each site we review, and we task them with checking a number of key features. For this review, we asked them to check out the Jackpotjoy Casino licence, their player safety features, and their site security features; here’s what they found. 

  • Licensing - Jackpotjoy Casino has a licence from arguably two of the most respected casino authorities in the industry: the UK Gambling Commission and the Gibraltar Gambling Commissioner. These two gaming authorities are known for their strict requirements, thorough registration process, and rigorous investigations, so any site with a licence from either of these authorities is a safe and secure place to play. 
  • Player Safety - To help ensure players keep safe while using their site, Jackpotjoy Casino has an extensive responsible gambling page. This page outlines the ways you can seek help if you are a problem gambler and even has a quiz to help you determine whether or not you have a gambling problem. You can also learn more about the responsible gambling tools available on the site, such as account cool-offs, self-exclusion, and deposit limits. 
  • Security - To ensure that all data you send to Jackpotjoy Casino remains secure, they use 128-bit SSL digital encryption to prevent anyone else from gaining access to your information. Once they’ve received your information, they store it on their secure servers, which are protected using the latest firewall technology. They even employ the services of a third-party fraud checking service to protect all debit card users.

Mobile Site and App

Unlike most online casinos, Jackpotjoy offers both a dedicated mobile app and a mobile-optimised website, giving you the freedom to enjoy mobile gaming your way. To play on Jackpotjoy from your phone, simply browse their site from your phone’s web browser, or download the Jackpotjoy Casino app from your phone’s app store. 
When playing from your phone, you’ll find that both the site and the app are absolutely fantastic. We’d go as far as to say that the mobile version of the site looks much better than the desktop version! The smaller screen eliminates the excess white space that plagues the desktop site, and all of the icons and text are still easily readable. It’s easy to find your favourite game, and with just a couple of taps, you can be up and running. 
If you’re a fan of gaming from your mobile, it’s hard to find a much better site than Jackpotjoy Casino. 

Casino Registration

To take advantage of all the great features available at Jackpotjoy Casino, you need an account. Creating an account at this site is easy, thanks to the streamlined Jackpotjoy Casino sign up process. The majority of first-time players get their account up and running in under a couple of minutes, so it won’t take you long to get into the action. To ensure you have a smooth onboarding process, we’ve created a helpful step-by-step guide that will walk you through setting up your Jackpotjoy Casino account. 
Click the “Join Now” button found on the top right-hand side of the homepage, or click the green “Join Now” button in the middle of the page. 

Enter your email address in the space provided, select your title, and then enter your full name. Select your date of birth and your gender, then click the green “Next Step” button. 

Create a username and password for your account. Once you’re happy with your details, click the green “Next Step” button. 

Enter your address by using the search function, or by entering it manually. Enter your phone number along with any referral codes or promo codes you’ve been given. 

Tick the box to confirm that you’re at least 18 years old and that you agree to the terms and conditions of the site. Select your marketing preferences, then click the green “Join Now” button at the bottom of the page to create your account. 

That’s it! After following these instructions, you’ll have your very own Jackpotjoy Casino account. Once you’ve completed the sign up process, you’ll immediately be taken to the welcome bonus selection screen, so check out our section on the Jackpotjoy Casino bonuses and promotions for more information on that.

Customer Support

If anything goes wrong during your time at Jackpotjoy Casino, or if you just have a question about one of the many features of the site, you can contact the customer support team. Jackpotjoy has three ways to contact its customer support team, giving you the freedom to use the method you prefer. 
We think the best way to the Jackpotjoy Casino customer support team is by using the live chat feature. The representatives are always extremely helpful and you can be speaking to someone in just a couple of minutes. If you need a question answered urgently, your best bet is by using the live chat feature, and they’re on hand 24/7 to answer your queries. 
If you want to speak to a member of the team directly, you can use the freephone line. This will connect you directly to an agent who will be happy to help with whatever problem you have. The freephone line is available between the hours of 8am and 10pm, seven days a week
The third and final option is to send an email to the support team. This is most commonly used for submitting documents, as the response time is often too slow to deal with urgent queries. It often takes several hours to hear back from the email team, so bear that in mind when sending your email. 
Live Chat: Red “Live Chat” icon on the bottom right-hand side of the page. 
Email: support@jackpotjoy.com  
Freephone: 0800 458 0770 

What We Think About Jackpot Joy Casino

Fans of mobile gaming, look no further - you’ve found your ideal site! The best feature of this site is easily its mobile gaming options; both the app and the mobile-optimised site look fantastic and are easy to use - it’s hard to think of many better options! The site also offers a large number of online casino games with an extensive selection of online bingo games, so you’ll always have plenty of options. While we’d like to see more payment options, it also boasts a choice of welcome packages and a helpful customer support team. All in all, there’s plenty to like about Jackpotjoy Casino, so why not check it out for yourself? 

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