Jackpot Mobile Casino Review – Bonuses, Games & Winning Features

"Great performance on both mobile and PC"

Jordan Conroy, Casino.com expert

Based on the information covered in our Jackpot Mobile review, we believe that it’s a good option for UK casino players. The site offers a choice of generous welcome packages as well as plenty of ongoing promotions once you’ve joined the site. The customer support is fantastic and there are hundreds of popular games to play.

That being said, we’d like to see the £1.50 processing fee removed and the mobile app updated to support the latest versions of Android. While it certainly has areas for improvement, its positive features such as its easy onboarding process and multiple casino licenses make it worth checking out.

My Rating: 5/5

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Founded in 2014, Jackpot Mobile Casino is owned and operated by Grace Media Limited. The site has more than a decade of experience in the UK casino market and is fully licensed by both the UKGC and the Gibraltar Gaming Commission. Jackpot Mobile Casino offers more than 700 top-quality real money games as well as a variety of bonuses and promotions for new and existing players.

To see if Jackpot Mobile Casino meets our high standards, we signed up and examined every feature the site has to offer. After completing our thorough research, we collected our data to create this comprehensive Jackpot Mobile Casino review.

The Jackpot Mobile website has a dark theme with a blue, gold, and white colour design that, in my opinion, works really well. The dark blue provides a great background colour that helps the white text and gold buttons pop on the screen.

We were also impressed with the layout of the website. All the important features such as deposit, support, gaming options, and safer gambling are all available directly from the home page, making navigation a breeze.

That being said, one area that could be improved is the site’s game categories. A “Table Games” category is conspicuous by its absence, and the arrows used to browse the categories require you to hold them down, which isn’t as efficient as simply clicking them once.

With only 700 games available, the Jackpot Mobile Casino game library is considerably smaller than most other UK casino sites. However, it makes up for its relative lack of options by ensuring that each game is of the highest quality; we were impressed at just how good the games were and how good the performance was on both mobile and PC.

You can find a variety of slots, instant win games, and live casino games using the game categories at the top of the page. The site also offers a search function and the option to filter games by provider.

• Slots – By far the most prevalent game type, Jackpot Mobile Casino offers a variety of slot types, including Megaways slots, jackpot slots, classic reel slots, and video slots.
  
• Instant Win – Jackpot Mobile provides a variety of arcade-style games with a variety of themes. Your options include crash games, pull-tab games, Slingo, and Lucky Tab games.
  
• Live Casino – These games provide an immersive gaming experience through the use of real dealers and professional casino equipment. Jackpot Mobile has a limited number of options, primarily featuring popular table games like roulette and blackjack while omitting modern game shows.

Jackpot Mobile Casino offers a generous selection of welcome packages to its new users, offering you the choice of rewards across your first three deposits, as well as a variety of promotions for its existing players.

Welcome Bonuses

The first Jackpot Mobile Casino welcome package offers up to £500 in bonus funds and 150 free spins on popular slot games across your first three deposits:

• 1st Deposit – 100% matched deposit up to £100 + 100 FS
• 2nd Deposit – 50% matched deposit up to £50 + 25 FS
• 3rd Deposit – 50% matched deposit up to £300 + 25 FS

Each bonus comes with 30x wagering requirements and £10 minimum deposit requirements, which is the standard for online casino bonuses such as these.

It also offers a 150 free spins bonus with up to £100 cashback; the number of free spins you receive varies depending on your deposit size:

• £10-£49.99 – 50 FS
• £50-£99.99 – 100 FS
• £100+ – 150 FS

These spins can only be used on the Big Bass Splash slot game and come with 30x wagering requirements. You’ll also receive 10% cashback on your net deposit losses within the first 7 days of your first deposit.

Daily Bonuses

Jackpot Mobile Casino offers a variety of daily bonuses, giving you an incentive to log on and play each day. Some of these bonuses include:

• Free Spins Friday – Deposit £20 to spin the Lucky Wheel and win up to 100 FS.
  
• Sunday Spins – Log in each Sunday to receive 10 FS.
  
• Bonus Match Thursday – Make a deposit on Thursday to receive a 50% deposit bonus.

The range of banking options at Jackpot Mobile Casino is disappointingly small, only offering four deposit and withdrawal methods. While they offer the most popular payment methods, the lack of options means that you have less flexibility when choosing your deposit and withdrawal options.

We were also disappointed at the speed of the site’s payouts. Withdrawal processing can take up to 48 hours, which is significantly slower than other fast withdrawal casinos that can be found in the UK.

Another issue we found is the payment fees; all transactions under £30 are hit with a £1.50 processing fee, which is particularly steep when making small deposits. While we liked that the site offers £5 deposits, making it accessible to casual players, the £1.50 fee negates that positive feature.

What the Jackpot Mobile Casino game portfolio lacks in size it more than makes up in its pedigree; the site offers games from more than 25 top game providers, filling its portfolio with hundreds of high-quality gaming options. Offering games from such a diverse range of software developers ensures that there’s plenty of variety for you to enjoy while ensuring that the quality remains as high as possible.

The site also offers developer filtering options, allowing you to browse all games created by the same provider. Some of the most popular game providers available on the site include:

• Eyecon – This well-known game developer offers a variety of instant win games and slot games, including Fluffy Favourites Lucky Tap, Hot off the Press, and Fireworks Frenzy.
  
• Pragmatic – The team behind some of the biggest slot franchises in the world are offering their most popular games on Jackpot Mobile Casino, including Big Bass Bonanza, Gates of Olympus, and Sweet Bonanza.
  
• Play’n Go – Known for creating mobile-optimised casino games, Jackpot Mobile offers a variety of Play’n Go games, including Cash Command, Blackjack, and Book of Dead.

Arguably the most important part of the review process is evaluating the site’s security and safety features. Only sites that meet our high standards for security and player safety feature on our list of recommendations. To evaluate the legitimacy of an online casino, we examine the following aspects:

• Licensing – Jackpot Mobile Casino has valid gaming licenses from both the UKGC and the Gibraltar Gaming Commission, two of the most respected gambling authorities in the world. Receiving a license from either of these regulators requires a site to demonstrate that it offers fair games in a secure environment, so you can feel secure knowing that Jackpot Mobile is a legitimate casino.
  
• Player Safety – Jackpot Mobile Casino features a variety of responsible gambling tools, giving you complete control over your gambling habits. These tools include deposit limits, reality checks, cooling-off periods, and self-exclusion. You can find more information on how to gamble responsibly on the site’s Safer Gambling page.
  
• Site Security – To keep your sensitive information safe, Jackpot Mobile offers a variety of security features. These include the latest SSL encryption technology to secure each connection and firewall technology to prevent unwanted access to your details.

Despite basing its branding on mobile gameplay, we were disappointed at the mobile gaming options available. Having looked for an Android app, we were confused that it wasn’t showing up in the Google Play Store.

Doing a little digging, we found that the casino app was made for an older version of Android and wasn’t available for us to download. While there is an app available on the Apple App Store, we didn’t have an iOS device to hand, so we can’t guarantee that the same issue won’t occur.

That being said, having used the mobile website, we were impressed with how well it holds up. It’s very similar in layout to the desktop site, making it easy to navigate around. We didn’t experience any loss in game performance while playing on the mobile site, although we did notice occasional long loading times.

Getting started at Jackpot Mobile Casino is easy to do thanks to the site’s straightforward sign up process. While we were surprised that you couldn’t use the auto-fill feature when filling out the forms, everything was easy to follow.

To start playing at Jackpot Mobile online casino for real money, follow along with our helpful guide:

1. Click the gold Register button in the top right-hand corner.
   
2. Enter your email address and create a password for your account. Then, enter your name and date of birth before clicking the blue Next Step button.
   
3. Input your address and click the blue Final Step button.
   
4. Enter your mobile number and accept the T&Cs and Privacy Policy before clicking the blue Finish and Play button.
   

Jackpot Mobile Casino offers a variety of support options that can be accessed 24/7. They provide a detailed FAQ section with dozens of questions that comprehensively answer the most common queries; it’s a great place to start if you’ve got a question about the site.

There’s also a dedicated live chat team that’s available 24/7. Once you’ve entered your details into the support form, you’re usually connected to an agent within 1-3 minutes. We found that the agents were always polite and helpful, providing in-depth answers to our questions.

As well as a live chat option, there’s also an SMS support number and an email address:

• Live Chat – Icon in the bottom right-hand corner.
• SMS Support – +44 7380 327630
• Email Support – customersupport@thegracemedia.com