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Gala Casino Review 2024

Top Features

  • Fantastic mobile app
  • Hundreds of high-quality casino games
  • A range of banking options
  • Fully licensed and regulated by the UKGC
  • Large selection of online slots 
  • Low minimum deposits and withdrawals
  • 128-bit SSL site encryption
  • 24/7 customer support
  • Hard to find customer support
  • Slow withdrawals for debit cards
  • Have to gamble your own money to claim the welcome bonus
  • Phone support is not available 24/7

Gala Casino


Gala Casino launched back in 2011 and has over a decade of experience in the online casino industry. Owned and operated by LC International Limited, Gala Casino is fully licensed by the UK Gambling Commission and has a wide range of casino games to enjoy. The site is only available in English, and there are three currencies to choose from: GBP, EUR, and USD.

We wanted to see whether Gala Casino has managed to survive the test of time, so we sent in our team of casino experts to investigate. This Gala Casino review will cover everything they’ve found, so keep reading to find out everything you need to know about Gala Casino. 

Gala Casino Profile

Types of Games Supported Slingo, online slots, live casino games, blackjack, baccarat, game shows, roulette, and more.
Game Providers Supported  Pragmatic Play, Evolution Gaming, Ash Gaming, and more. 
Currencies SupportedGBP, EUR, and USD.
Website Language SupportedEnglish
Gala Casino
18+. New customers only. Spend £10, get £50 Bonus (40x wagering, selected games) + 50 Free Spins (value £0.10 each, selected games). Bonus and Free Spins valid for 7 days. Restrictions and T&Cs apply.

Casino Overview

The first thing that you notice when you log onto the Gala Casino website is how well-organised it is. Everything is clearly laid out from top to bottom, making it easy to find all of your favourite games. They even have tabs at the top for the most popular games and a search function that you can use to quickly find the game you’re looking for.

The design of the site is rather minimalist, with a black, white, and blue colour palette. It’s a great example of “less is more,” as the smaller logos and lack of bright, in-your-face colours actually make the site stand out even more against other casino websites. 

Casino Game Types

While having a good-looking site is all well and good, it’s really the games that matter most. Gala Casino has a fantastic range of online casino games that will make even the pickiest casino player happy, with plenty of different game types to choose from. Let’s take a look at the most popular games available at Gala Casino.

  • Online Slots - As arguably the most popular casino game in the UK, it’s key for an online casino to host a range of exciting online slots. Well, that’s exactly what you’ll find at Gala Casino - they have a number of different slot types, including Drops & Wins slots like The Hand Of Midas, as well as popular video slots like Big Bass Splash.
  • Live Casino Games - Gala Casino has such a wide variety of live casino games available to play, they have to give them their own tab on their website! You can choose from dozens of fun live casino games, from classic games such as online blackjack and online roulette to modern game shows like Funky Time and Snakes & Ladders Live.
  • Slingo - Combining the exciting worlds of bingo and slot machines, Slingo is a relatively new game that’s taking the casino world by storm. There are a number of different online casino real money Slingo games available to play at Gala Casino, including Red Hot Slingo, Slingo Fortunes, and Slingo Advance. 

Casino Bonuses and Promotions

Bonus and promotionsWe’re always on the lookout for the best value casino bonuses and promotions for our readers, and we think there are some great Gala Casino bonuses that are well worth checking out. 

Welcome Bonus 

One of the best parts of joining a new online casino is claiming your welcome bonus and Gala Casino has a great offer for you to claim once you’ve created your account. They’re offering all new players £40 in bonus funds plus 50 free spins when you deposit and play with £20 on any slot!

Once you’ve made your first deposit and spent £20 on any of the hundreds of slot games available at Gala Casino, you’ll be given your £40 in bonus funds and 50 free spins on the Big Bass Bonanza slot. However, it’s worth noting that the bonus funds have a 40x wagering requirement, and you must deposit at least £20 in your first deposit to qualify. 

Gala Rewards 

As well as a great welcome bonus, there are a number of Gala Casino promotions running throughout the year for their existing players. One of those promotions is the Gala Rewards promotion that rewards players for playing their favourite slot, Slingo, or scratch card game. All you need to do is play £10 on any eligible slot, Slingo, or scratch card game for the chance to spin the Rewards Wheel where you can win cash prizes and free spins!

Banking Options

If you want to claim your welcome bonus and start spinning the Rewards Wheel, you need to make your first deposit. Luckily, Gala Casino has a number of deposit and withdrawal options to choose from, making it easy to fund your account. With minimum deposits from as low as £5, this is the perfect casino for players who are playing on a budget.

Another positive feature of Gala Casino is that there are no fees for depositing or withdrawing from your account. This means you get to keep all of the money you win on the site, and won’t be hit with any nasty surprises when it’s time to withdraw your funds. 

Payment MethodMin DepositMax DepositMin WithdrawalMax WithdrawalWithdrawal Time
Visa£5£13,000£5N/A*1-3 Working Days
Mastercard£5£13,000£5N/A*1-3 Working Days
Maestro£5£13,000£5N/A*1-3 Working Days
PayPal£10£19,000£5N/A*Within 8 hours
Neteller£5£5,000£5N/A*24 Hours
Skrill£5£5,000£5N/A*24 Hours
Skrill 1-Tap£5£5,000£5N/A*24 Hours

Game Software Providers

When we review an online casino, we do more than just look at the types of games they have on offer; we take a closer look at the software providers available on each site. We believe that the quality of the game providers is a great indicator of the quality of a casino - the better the game providers, the better the site is.

Gala Casino offers games from a number of the industry’s best providers, with companies like Pragmatic Play, Evolution Gaming, and Ash Gaming all providing games for the site. These developers are some of the best-known game providers in the industry, and you can be sure that you’ll have a positive gaming experience if you play any of their games at Gala Casino. 

Safety and Trust

Safety and securityYour safety is always our number one priority when reviewing an online casino, and we take security extremely seriously. We employ a team of casino experts to thoroughly check the security features of each site and ensure that it meets our high standards. When reviewing Gala Casino, our experts checked the Gala Casino license, the site security features, and the player safety features; here’s what they found.

  • Licensing - Gala Casino is owned by LC International Limited which is licensed by the UK Gambling Commission. The UKGC is arguably the world’s leading gambling authority, and casinos must pass stringent checks to obtain a licence. The casino must uphold these high standards for the duration of the licensing period if they want to keep their licence, so you can be sure that Gala Casino is a safe and secure place to play.
  • Site Security - There are a number of security features on the Gala Casino site that are designed to keep your funds and your data secure. They use 128-bit SSL encryption to ensure that all data is securely sent, and they use secure data servers to store that data. They have also had all of their games independently audited and verified to be 100% fair.
  • Player Safety - Gala Casino is committed to player safety and has a whole page dedicated to safer gambling. They are supported by a number of gambling charities, the details of which you can find on the safer gambling page. They also have a number of tools to help you stay in control of your gambling, including spending controls, time management, and self-exclusion. 

Mobile Site and App

Mobile gaming is becoming more and more popular in the UK and around the world, so it’s important that online casinos cater to the needs of the player. Gala Casino does this brilliantly by offering a dedicated Gala Casino app available for both Android and iOS devices and a mobile-optimised website.

Having downloaded and used the Gala Casino app, we can confidently say that this is one of the best casino apps we’ve come across. The design echoes that of the desktop site and looks fantastic on the smaller screen. Everything is really easy to find, the app is responsive with little to no lag, and you can log in and play your favourite game in just a couple of taps.

The mobile site is just as impressive, but for the best mobile gaming experience, we recommend downloading and installing the app. 

Casino Registration

If you want to see just how good Gala Casino is for yourself, you’ll need to create an account. Creating an account at Gala Casino is extremely easy, thanks to the streamlined Gala Casino sign up process. Many new players get their accounts up and running in just a couple of minutes, so you won’t have to wait long to join in the fun. 

Follow the steps below to create your own Gala Casino account. 

  • Click the gold “Join” button on the top right-hand side of the homepage.

  • Choose your country of residence and your preferred currency, then enter your email address and create a password for your account before clicking the “Continue” button.

  • Select your title and then enter your full name and date of birth before clicking the “Continue” button. 

  • Enter your address by using the search function or by entering it manually. Then, enter your mobile number and select your marketing preferences.

  • Once you’re done, click the “Create Account” button at the bottom of the page.

There you have it, you’ve just created your account! 

Customer Support

It’s important to know that you’ll get the help you need if something were to go wrong during your time at Gala Casino. There are a number of ways to contact the Gala Casino customer support team, but getting through to that part can be a bit confusing.

You need to go to the “Help & Contact” section, click on a question from the list of FAQs, then click “Yes” under the question “Do you need any more help?” before you can choose to speak to a representative. We think it would be much easier if that option was available from the start, but once you do find it, there are a number of options to choose from.

You can send a secure private message to the team on Facebook, Twitter or Instagram, with an average response time of around five minutes. You can also click on the live chat function, and after dealing with the chatbot, you’ll be connected to a support representative. These support channels are available 24/7.

If you’d rather speak to someone directly, you can call the support team between 8am and 11pm UK time seven days a week. You can also send an email to the support team, but you often have to wait a few hours to get a response.

  • Live Chat: https://myaccount.galacasino.com/en/mobileportal/contact
  • Email: help@galacasino.com
  • Phone: 0800 328 4272 

What We Think About Gala Casino

Gala Casino is one of those well-rounded casino sites that just does everything right. They have a great selection of games, plenty of deposit options, good value bonuses, and a helpful customer support team. Add to that a top-of-the-range mobile app, and it’s clear to see why Gala Casino is loved by so many players! While we’d like to see an easier way to get to the “contact support” page and some more fast withdrawal options, there’s plenty to love about Gala Casino, so why not check it out for yourself? 

Gala Casino