About Casino.com

Casino.com brings you independent casino reviews, comparisons, and bonus analysis for online casinos and apps. We test every casino against the same criteria, read the fine print so you don't have to, and publish what we find - so you can compare fairly and pick one that treats players right. When a casino isn't worth your time, we say so plainly.

Casino.com launched in 2004 as a fully licensed casino operator under the Mansion Group, running a real online casino with real players, real money, and real regulatory obligations. 

In 2023, we pivoted to an independent review and comparison platform, taking that operational knowledge with us. That shift changes what a review can tell you. Flagging slow withdrawals means we know how those queues are processed internally. Calling a bonus high-risk means we understand how the wagering math was built to limit payouts. And when we say a payment method is fast, we know exactly what that speed costs an operator to deliver.

For the full history of Casino.com, including the Mansion Group years and the 2023 transition, the timeline below covers the key milestones.

Running a licensed casino for 16 years taught us where operators cut corners and how player protections get watered down, so our reviews are built to catch precisely that.

The Casino.com team combines former casino operators, compliance specialists, and long-term industry writers who have covered the sector for more than a decade. Meet our full team of experts to see their individual backgrounds, specialist areas, and published work.

Every casino on Casino.com is evaluated using the same structured process, documented in our full review methodology. The criteria below were shaped by operating a licensed casino since 2004, which means we test for things that only matter when real money is at stake.

If you are comparing options yourself, the casino selection guide explains how to apply these same criteria to any casino you are researching.

What We Check

Each review covers eight areas. Here is what we look for in each one and why it matters. 

Licensing and regulation

We verify each casino holds a current license from a recognized authority, such as the Malta Gaming Authority or the UK Gambling Commission, and confirm the license number is traceable on the regulator's database. An unverifiable license is an immediate disqualifier.

Bonuses and wagering terms

We read the full bonus terms before we summarize them. A 35x wagering requirement on slots only is very different from a 35x requirement that includes live tables at 10% contribution. We flag offers where the math works against the player.

Payment methods and withdrawal speeds

We record which methods are available for withdrawals specifically, not just deposits, and note any fees. We test withdrawal request-to-completion times where possible and flag casinos that consistently take longer than 72 hours.

Game variety and software providers

We note the number of titles, the mix of slots versus table games versus live casino, and which studios supply the content. Casinos relying on a single provider or unknown studios receive lower scores for variety.

Customer support

We test live chat response times and the quality of answers given to standard account queries. Casinos with no live chat option or with support teams that escalate every query to email are flagged for limited service.

Responsible gambling tools

We confirm whether deposit limits, session time reminders, self-exclusion, and reality checks are available and easy to locate. Operators that bury these features in settings sub-menus score lower than those that surface them on the account dashboard.

Security and fairness

We confirm SSL encryption is in place and check whether game outcomes are certified by an independent auditor such as eCOGRA or iTech Labs. Casinos without published RNG certification do not receive a recommended rating.

User experience

We navigate the full account lifecycle: registration, deposit, gameplay, withdrawal, and support contact. A casino that works well on desktop but breaks on mobile during a withdrawal request has a material UX problem that we note in the review.

Casino.com earns affiliate commissions when readers create accounts at casinos through links on this site. The commissions do not determine which casinos appear in our rankings, which score high, or which score low. Our editorial process runs independently of our commercial relationships, and the Casino.com blacklist is the clearest evidence of that. If an operator treats players badly, it gets listed, full stop. If a casino treats players badly, it goes on the list.

Gambling should be entertainment, not a financial strategy. Casino.com publishes responsible gambling guidance covering deposit limits, self-exclusion tools, and how to recognize the signs of problem gambling. If you or someone you know needs support, the organizations below offer free, confidential services.