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Lucky Koala Casino New Zealand Review

  • Game Variety
  • Bonus & Promotions
  • Payment Methods
  • Mobile App
  • Customer Support
  • Safety & Security
Total score


  • Earn Loyalty Points
  • Unique Missions Feature
  • Casino and Sports in one Platform
  • Impressive Game Library
  • Enjoy Daily Promotions
  • Use Secure Payment Options
  • Play Games From Top Providers
  • Live Customer Support
  • No Mobile App
  • Not a lot of Currencies
  • Withdrawal Restrictions
  • No Phone Number

Lucky Koala Casino New Zealand is your ultimate destination for online gaming and sports betting. With a wide range of the best casino games and sports events from around the world, they focus on providing a fun, user-friendly and secure experience.

Owned by NewEra B.V. and licensed under the Law of Curacao, offers cutting-edge features and real-time updates on betting odds.

The dedicated and expert team works 24/7 to provide the best service, updating betting odds and offering a diverse range of casino games.

Your satisfaction and security are their top priorities. Reach out to them anytime via email or live chat and they'll ensure your experience with them is enjoyable and reliable.

Lucky Koala Casino Overview

Ready for some adventure? Lucky Koala Casino has got you covered with exciting missions! Check out the latest challenges, jump into featured tournaments, spin the wheel for cool prizes and snag some sweet deals from the store. Every mission you complete earns you points to level up your casino cred!

Hang out at the top of the Lucky Koala Casino page and you'll find all the important stuff. Click around in the menu to explore missions, hit up the main casino, dive into live casino games, get in on virtual sports action, place bets on sports, or scope out the live betting scene. Don't forget the handy tools like the language picker, quick deposit button and your balance and bonus info chilling in the corner.

The Lucky Koala Casino New Zealand homepage is your gateway to all the fun! Use the quick links to jump straight into the action: main casino games, live casino thrills, virtual sports, or sports betting excitement. They've handpicked some hot games for you to try, like Book of Dead, Sweet Bonanza and Valley of the Gods. 

Want to see what's trending? Check out the top games, latest additions and recent jackpot winners. Oh and don't miss out on the live casino games – it's like being in Vegas without leaving your couch!

Casino Game Types

Let's chat about the exciting world of games at this fantastic casino! Whether you're a seasoned gambling player or just starting out, there's something here to suit every taste and skill level. 

With such a diverse range of game types to choose from, you'll never be bored at our casino. So why wait? Come on over and start playing today – the excitement is waiting for you!

  • Pokies / Slots: These are the games where you spin the reels and try to match up symbols to win prizes. They come in all sorts of themes, from ancient Egypt to outer space.
  • Blackjack: Casino blackjack is a card game where you try to get as close to 21 as possible without going over. You play against the dealer and can win by having a higher hand or if the dealer busts.
  • Roulette: Online roulette is a classic casino game where you bet on where a ball will land on a spinning wheel. You can bet on specific numbers, colours, or whether the number will be odd or even.
  • Baccarat: Casino Baccarat is a card game where you bet on whether the player's or the banker's hand will win, or if there will be a tie. You're trying to get a hand value as close to nine as possible.
  • Video Poker: Video Poker is like a mix of slots and poker. You get dealt five cards and can choose which ones to keep or discard to try to make the best poker hand.
  • Live Casino: Live Casino games are where you play with a real dealer via a live video stream. It's like being at a real casino, but you can play from home in your pajamas.
  • Live Game Shows: These are live versions of popular game shows like Wheel of Fortune or Deal or No Deal. You can play along and win real prizes just like on TV.
  • Live Poker: Live Poker is where you play poker against other players in real-time. You can chat with your opponents and try to bluff your way to victory.
  • TV Games: TV Games are games based on popular TV shows or movies. You can spin the reels or play mini-games to win prizes.
  • Virtual Sports: Virtual Sports are like video games where you bet on simulated sports events like horse racing or soccer matches.
  • Sports Betting: Sports Betting is where you bet on the outcome of real sports events like football games or horse races. You can bet on who will win, how many points will be scored, or all sorts of other things.

Casino Bonuses and Promotions

Let's talk about the fun part of online casinos – bonuses and promotions! But what exactly are they? Well, they're like little treats or perks that casinos give to players to make their gaming experience more exciting and rewarding. From welcoming bonuses to ongoing promotions, there's always something cool happening in the world of bonuses. 

Lucky Koala Casino Bonuses

Now, when you're considering a new online casino, it's important to check out the types of bonuses and promotions they offer.

Welcome Bonus

  • Up To NZ$1000 and 125 Free Spins

This casino welcome bonus typically means that when you sign up as a new player at the online casino, you have the opportunity to receive up to NZ$1000 in bonus money along with 125 free spins. Here's a breakdown of what each part of the bonus usually entails:

This means that the casino will match your initial deposit up to a maximum of NZ$1000. For example, if you deposit NZ$100, the casino will give you an additional NZ$100 as bonus money. If you deposit NZ$500, you'll get NZ$500 in bonus money. If you deposit NZ$1500, you'll still receive the maximum bonus of NZ$1000 because that's the limit.

Along with the bonus money, you'll also receive 125 free spins. Free spins can typically be used on specific slot games chosen by the casino. Each spin is usually valued at the minimum bet amount for the respective slot game. 

It's important to note that these bonuses often come with terms and conditions. These may include wagering requirements, which dictate how many times you need to wager the bonus money or any winnings from the free spins before you can withdraw them. There may also be restrictions on which games you can play with the bonus funds and free spins, as well as time limits within which you must use them. 

Loyalty Points (VIP)

Get ready for a game-changing experience with the Loyalty Points program! Earn rewards while you play and collect points to unlock awesome perks. For every NZ$100 wagered in this online casino, you'll earn 1 Loyalty Point. These points can be exchanged for exciting rewards in the Gamification Store or used to try your luck with the "Spin The Wheel" feature! Redeem your Loyalty Points for rewards in the Gamification Store or take a chance with "Spin the Wheel." It's your ticket to even more excitement and rewards!

Live Casino Cashback

Get even more out of your Live Casino experience with the Live Casino Cashback offer! Receive a 5% cashback on your live casino losses, up to NZ$50. Enjoy the excitement of live casinos knowing you've got a safety net to catch you if luck isn't on your side! 

Free Spins Reload

It's that time again for your weekly reload! Take your pick from our selection of 4 Free Spins Reload offers, or claim a total of 370 Free Spins every week. Just enter the appropriate bonus code when you make your next deposit and get ready to spin the reels for big wins!

Casino Bonuses Every Week

Get ready for non-stop excitement with the weekly casino bonuses. Enjoy a thrilling 50% boost up to NZ$1,000 with the Weekly Casino Bonus. This isn't your average bonus – it's your ticket to epic wins. Don't miss out on this golden opportunity to maximise your winnings. Grab your share of the action now!

Weekly Reload Bonus

Introducing Weekly Reload Bonus! Boost your luck every week with this exciting offer: a 40% Casino Bonus up to NZ$100! It's your chance to give your casino wallet a boost and extend your gaming fun. With this golden opportunity, you can explore new games, expand your winning possibilities and make the most out of your casino experience.

Banking Options

Nobody likes being forced to deposit a ton of cash upfront. Look for casinos with low minimum deposit requirements so you can start playing without breaking the bank.

So let’s continue this Lucky Koala Casino review with a quick look at how many options there are for deposits and withdrawals.


These deposit options offer a range of choices to cater to different preferences and needs, allowing you to fund your account conveniently and securely. 

  • POLi: Minimum $20. Maximum $2,500
  • Visa: Minimum $18. Maximum $8,900
  • Mastercard: Minimum $18. Maximum $8,900
  • Voucher: Minimum $18. Maximum $3,500
  • Paysafecard: Minimum $18. Maximum $1,700
  • Neosurf: Minimum $20. Maximum $4,000
  • Crypto: Minimum $50. Maximum $8,000
  • Skrill: Minimum $20. Maximum $7,500
  • Neteller: Minimum $20. Maximum $17,000
  • MiFinity: Minimum $20. Maximum $4,300
  • WebPayz: Minimum $40. Maximum $8,700

POLi is an online payment system widely used in Australia and New Zealand. You can deposit a minimum of $20 and up to a maximum of $2,500 using POLi. Visa is a globally recognised credit and debit card provider. You can deposit a minimum of $18 and up to a maximum of $8,900 using a Visa card. Similar to Visa, Mastercard is another widely accepted credit and debit card provider. You can deposit a minimum of $18 and up to a maximum of $8,900 using a Mastercard.

The Voucher option refers to prepaid vouchers or gift cards. You can deposit a minimum of $18 and up to a maximum of $3,500 using a voucher. Paysafecard is a prepaid payment method that allows you to make online purchases securely. You can deposit a minimum of $18 and up to a maximum of $1,700 using Paysafecard.

Neosurf is another prepaid voucher option. You can deposit a minimum of $20 and up to a maximum of $4,000 using Neosurf. Skrill is an e-wallet service that allows you to make secure online payments. You can deposit a minimum of $20 and up to a maximum of $7,500 using Skrill. Similar to Skrill, Neteller is another popular e-wallet service. You can deposit a minimum of $20 and up to a maximum of $17,000 using Neteller.

The Crypto option refers to cryptocurrencies such as Bitcoin, Ethereum or Litecoin. You can deposit a minimum of $50 and up to a maximum of $8,000 using cryptocurrency. MiFinity is an online payment service provider. You can deposit a minimum of $20 and up to a maximum of $4,300 using MiFinity. WebPayz is another online payment service. You can deposit a minimum of $40 and up to a maximum of $8,700 using WebPayz.


Here’s a quick overview of how many options there are when it comes to cashing out. 

  • Skrill
  • Neteller
  • MiFinity
  • Bank Transfer

Skrill's like your digital wallet for online money stuff. When you cash out to Skrill from a casino, it goes into your Skrill account. Then, you can use it for online shopping, send it to your bank, or even hit up an ATM if you need cash.

Think of Neteller as Skrill's cool cousin. It's another way to get your casino winnings into your digital wallet. Once it's in your Neteller account, you can do all kinds of stuff with it—buy stuff online, send it to your bank, or even use it to buy a round of drinks for your friends.

MiFinity is another e-wallet, just like Skrill and Neteller. When you withdraw to MiFinity, the cash lands in your MiFinity account. Then you can splash out on whatever you like—maybe treat yourself to that fancy gadget you've been eyeing.

Meanwhile, the Bank Transfer is old school but reliable. When you withdraw via bank transfer, the casino sends your winnings straight to your bank account. It might take a bit longer to hit your account, but it's good if you prefer dealing with your bank directly.

Game Software Providers

Sometimes you just wanna try before you buy, right? Look for providers that offer demo versions of their games so you can test them out risk-free before committing any real cash.

Here’s an overview of the top game software providers at Lucky Koala.

  • Pragmatic Play: These guys make awesome online games, from best online slots NZ to table games and even live casino stuff. Their graphics are top-notch and you can play their games on your phone too.
  • Play’N Go: Play’N Go is all about making fun casino games you can play on your computer or phone. They've got tons of cool slot games, like Book of Dead and Reactoonz.
  • Betsoft: Betsoft makes those cool 3D slots you see online. Their games are like mini movies, with awesome graphics and fun bonus rounds.
  • Hacksaw Gaming: These guys are pretty new, but they're making some cool scratch card and instant win games that are really fun to play.
  • NetEnt: NetEnt is one of the big players in the game industry. They make all sorts of games, from slots to table games and they're known for their awesome graphics and fun gameplay.
  • Red Tiger: Red Tiger makes some really pretty slots with cool features. Their games are always fun to play and look great too.
  • Spinomenal: Spinomenal is all about making fun HTML5 games you can play online. They've got a bunch of different games to choose from, so there's always something new to try.
  • Playson: Playson makes all kinds of cool casino games, from slots to table games. Their games are always super colourful and fun to play.
  • Wazdan: Wazdan is known for its cool features like Volatility Levels™ and Energy Saving Mode. They've got lots of fun games to choose from, so there's something for everyone.
  • ELK Studios: ELK Studios makes some really fun slots with cool features. Their games are always really well-made and have great graphics.

Lucky Koala Casino Security and Licensing

When you're on the hunt for a new online casino, make sure to check out their security and licensing. It's like wearing your seatbelt before hopping on a rollercoaster – just a smart move to keep yourself safe and sound. is proudly owned and operated by NewEra B.V., a reputable company that is registered and established under the Law of Curacao. With a strong commitment to transparency and compliance, they adhere to the regulations and standards set forth by the governing authorities to ensure a fair and secure gaming environment for all players.

In line with a dedication to promoting responsible gaming practices, they understand the importance of providing support and assistance to individuals who may be facing challenges related to gambling. That's why they prominently feature links to reputable organisations such as BeGambleAware and Gambling Therapy in the footer of the website. These organisations offer a range of resources and support services designed to help individuals manage their gambling habits responsibly and seek assistance if needed.

At, I also think that they prioritise the well-being of players and are committed to making a safe and enjoyable gaming experience. They encourage all users to play responsibly and to reach out for support if they ever feel overwhelmed or in need of guidance.

Lucky Koala Casino Mobile Site & App

If you're on the hunt for a sweet new online casino, you gotta check out the Lucky Koala Casino mobile site. They've got some killer features that'll make your gaming experience top-notch, whether you're chilling at home or on the go.

First off, let's talk about their mobile site. It's super slick and easy to use, so you can jump right into the action without any hassle. Whether you're on your phone or tablet, you'll have access to all your casino games at your fingertips.

One thing I love about the mobile site is how smoothly everything runs. The games load up lightning-fast, so you won't have to wait around forever to start playing. Plus, the graphics are seriously impressive, making every spin of the reels or flip of the cards feel like you're in a real-life casino.

Let's not forget about the bonuses and promotions. Lucky Koala is always dishing out some sweet deals, from welcome bonuses to daily promos. Trust me, you won't want to miss out on all the freebies and extra cash they're handing out.

Lucky Koala Casino Registration

Wondering how to sign up? Here’s how truly simple it is at Lucky Koala Casino in New Zealand. 

  • Visit the Casino Website: Begin the process by navigating to their official website -
  • Click on the Register Button: Click on the "Register" button, which is typically located in the top menu.
  • Registration - Part 1 of 3: Start by choosing a welcome bonus or enter a coupon code if you have one.

  • Registration - Part 2 of 3: Enter your email, username and password. Alternatively, you can sign up using your Google account (Gmail).

  • Registration - Part 3 of 3: Provide your first name, last name, country, preferred currency, phone number, date of birth and agree to the terms and conditions.

  • Account Created: Once you've completed all three parts of the registration form, click on the submit or register button.
  • Select a Payment Method: You’ll be prompted to select a payment method to fund your account. This step typically involves choosing from a variety of options. 

Lucky Koala Casino Customer Support

Waiting around for hours or even days for a response is a major buzzkill. The best customer support teams prioritise prompt responses, so you're never left hanging for too long.

At Lucky Koala, Whether you have inquiries about services or encounter any issues while navigating the platform, they're here to help. Firstly, you can easily reach them via email at The team is committed to promptly addressing all your queries and concerns.

For instant assistance, the Live Support feature is available 24/7. Simply click on the "Live chat" banner and a pop-up window will appear. Enter your email or username, hit submit and you'll be connected with a support agent in no time. If all agents are currently busy, don't worry – you can leave an email request and they'll get back to you as soon as possible.

Additionally, they've compiled a list of frequently asked questions (FAQs) on the website to provide you with quick answers to common queries. 

Lucky Koala Casino is like a mixed bag of goodies. On the bright side, you've got a bunch of cool stuff. Picture this: waking up to fresh daily promotions, feeling confident with secure payment options, playing the top casino games from some of the best providers out there and knowing you've got live customer support at your beck and call. Plus, who doesn't love racking up those loyalty points and taking on unique missions for some extra fun? Let's not forget the convenience of having both casino games and sports betting all under one roof. It's like a gaming paradise, right?

But hold on, it's not all smooth sailing. There are a few bumps on the road. For starters, there's no mobile app, which means you're tethered to your desktop or laptop for your gaming fix. While they've got the basics covered in terms of currency options, it's not the most extensive list out there. Then there's the whole withdrawal thing – some pretty strict rules can put a damper on your cashing out plans. If you're the type who prefers picking up the phone for a quick chat, well, you're out of luck because there's no hotline to dial.

So, all in all, this Lucky Koala Casino review showed that it has its ups and downs. With a bit of tweaking here and there, it could be the ultimate gaming destination for everyone.

Matt is a passionate casino games player who loves to share his knowledge with other gamers. He enjoys the challenge of mastering the intricacies of the games and is dedicated to providing helpful tips and strategies. An avid writer since 2016, Matt's interests include sports, gaming, music, cooking and exercise. He also plays tennis and cricket in his leisure time.