Our detailed Spinz casino review

Spinz is a brand new online casino which is a part of the Rootz Ltd group, and which is attempting to establish a foothold in the industry courtesy of a broad spectrum of games by some high quality software providers. Beyond that, they’ve also got a decent customer support platform and a nice mobile site, and in this detailed Spinz casino review we will take a detailed look at all of these areas of the site and more.

Though Spinz was only created relatively recently, it is the brainchild of an existing group and has subsequently already been able to forge a fanbase in a short period of time. Instantly recognisable through its bright pink and purple colour scheme, the Spinz website is a relatively straightforward one which makes it easy to access everything that they offer.

And what is it that they offer? For starters, a solid selection of games created by many high quality software providers. They have all of the games that you would expect, from pokies to jackpot games to table games, and while there are certainly some competitors which have a broader range of games, there should be enough here to keep most casino-goers happy.

If you’re into bonuses and promotions then you’ll find a few of them here too, each of varying quality. Be wary, however, that on the Spinz casino website these promos are laid out a little differently, with every promo that they have had listed in succession. This makes it look like they have a little more running than they really do, so make sure to check for the ‘Active’ tag in the image correlating to the bonus.

If you do sign up with Spinz, you will presumably be wanting to deposit money, which you can do via a relatively comprehensive list of payment methods. In total there are eight different options for users here, which is a fair bit less than others but should still provide enough options for most customers. If you’re looking to use cryptocurrency, however, then you might be better off looking elsewhere.

Spinz also has a pretty robust customer support platform, with live chat available every hour of every day. Alternatively, if you wish to get in touch with them through email, then you can also send them a message in this way.

You can use Spinz easily on your laptop, but if you do wish to be able to access them in a more flexible way, then a good mobile site allows you to do just that. They do not have an app available at this point in time, but the mobile site is more than enough to keep mobile users happy.

Spinz is registered with the Malta Gaming Authority, regarded as one of the more stringent gaming authorities going around. This should make them trustworthy, though there have been some complaints from customers who claim to have had difficulty withdrawing. Note that we have not had this experience ourselves, though.

Overall, Spinz has developed itself as a solid online casino option in the short time that they have been around. With a good website and mobile site, a solid customer support platform and a nice collection of games, they have plenty to offer users of online casinos in New Zealand. 

Spinz excels in its collection of online casino games that it offers to customers, with all of the old favourites that you would expect and them some available to play on the site. What’s more, they use some really well-regarded software providers, offering a range of quality versions of games including pokies, jackpot games and table games. In this section of this Spinz casino review, we provide more information about the games you can expect to find at Spinz casino.

Pokies

The online pokies collection at Spinz is truly massive. You can take a look at them by clicking through to ‘Games’ and then selecting ‘Slots’, after which you will be greeted with a range of different slots categories. Whether you’re looking for ‘High Volatility’, ‘Classic Slots’, ‘Drops & Wins’, ‘Sports’ or something else entirely, there is likely to be a pokies game here for you. 

Jackpot Games

Jackpot games are popular among online casino users for the chance – albeit a slim one – to win big, and there are plenty of jackpot options at Spinz. From Mega Jackpots like Mega Moolah Megaways through to Jackpot Games like Fruit Bonanza, there is no shortage of option even for the pickiest of jackpot players here. 

Live Casino

Live casino enables customers to take their online casino experience to another level, utilising real time cameras to stream video feeds of dealers. This gives a more legitimate and personal feeling to the whole experience, and for that reason is a popular way to utilise these sites for many casino users. There are a number of live casino options on Spinz, including Crazy Time, Diamond Rush Roulette and Sweet Bonanza CandyLand. 

Blackjack

Now to the table games. Blackjack is right at the top of the list for many casino users, with the simple dealer vs player game well-known and understood by most players. There are no less than 28 different online blackjack games available at Spinz casino, from Classic Blackjack through to European Blackjack and plenty more. 

Roulette

Requiring you to simply select a number, group of numbers or colour and spin the wheel, casino roulette is another popular game which you can find on Spinz. The collection here is again relatively comprehensive, with 21 different roulette games available for Spinz casino customers including European Roulette, 9 Pots of Gold Roulette and a lot more. 

Baccarat

Baccarat is another really popular online casino game, though at Spinz the collection of different online baccarat games is not quite as comprehensive as what they have to offer for some other games. In total there are just eight different types of baccarat available at the time of writing, including Lightning Baccarat and Golden Wealth Baccarat. 

Video Poker

Video poker is a fun way to engage in one of the oldest and most popular card games in the world, and is available for customers at Spinz casino. You will, however, find only four different online video poker options here, including Jacks or Better Double Up and Tens or Better. 

This covers all of the different game types that you will find at Spinz casino. Overall it is a solid selection of games, and though there are certainly some other online casinos which offer a broader spectrum of games, the software providers used by Spinz are generally high quality and there should be more than enough to satisfy the vast majority of customers.

Bonuses and promotions are a good way for online casinos to attract new customers, and Spinz is no stranger to that process. They have a wide range of different promos available, though the way they present them is a little misleading – rather than just list current available promos they list them as ‘news’ and then keep them up on the site, meaning that it looks as though there are more available than there actually are as some of those listed have expired. Still, the selection of promotions isn’t too bad, with five different ones available at the time of writing. This part of the Spinz casino review takes a look at some of those bonuses.

Welcome Bonus

Most online casinos will have a welcome bonus. Spinz does too, offering $300 and 100 free spins to new customers. But beware – as it always is, it is pivotal to read the terms and conditions here. You will have to turn over any winnings a huge 35, so it won’t be easy to withdraw any money you may win with that bonus. 

Double Speed Promos at Spinz

One of the ways that Spinz casino encourages its customers to keep using them is by offering a ‘Progress Bar’ which fills up as you play, and results in you earning rewards when it reaches a certain level. By using the double speed promos, you will level up – as you might have guessed – twice as quickly. 

There are a handful of other promotions available at Spinz at the time of writing too, but these are very time sensitive and will expire relatively quickly so there is not a great deal of point putting them up. Do keep an eye out though, as generally those that leave will be replaced by a bonus of another kind.

Overall the bonuses and promotions at Spinz are not exactly industry leading, but there are a few to keep you interested. They tend to rollover relatively quickly, so if you are using this online casino be sure to keep an eye out for new offers.

Funding your account is obviously a necessary part of using an online casino, and while the range of payment options available may not be something that you spend a whole lot of time thinking about, the day you can’t find your preferred method is the day you’ll notice it.

Most online casinos in New Zealand offer a pretty broad spectrum of payment methods. Spinz certainly is not an industry leader in this regard, though they do offer enough to satisfy most users. In total there are eight different options available to you with Spinz casino, and these are some of the most common among them.

Credit Card

Credit card is a very easy way to fund your account and is something which, if you have used any other online casinos – or ever paid for anything online, really – you are likely already familiar with. This is as simple as inputting your credit card details and will result in an instant deposit. 

Paysafecard

Paysafecard is an interesting way of depositing funds into your account, but one which functions pretty well and has become quite popular. A part of Paysafe Limited, this is a secure way of depositing which involves the user accessing a 16-digit code which they subsequently use to transfer funds from one platform to another.  

Skrill

Skrill is another payment platform which falls under the umbrella of Paysafe Limited, and which you can use to fund your Spinz account. This is a digital wallet brand that was established way back in 2001, and makes it easy to transfer money in over 100 different countries and 40 different currencies. 

Neteller

Neteller is another digital wallet which has been around for quite some time. This is a global payment platform which is particularly common among gambling websites, as well as for trading brokers and on social networks. This is a safe and secure deposit method which you can use on Spinz. 

MiFinity

Another ewallet available on Spinz casino is MiFinity. Like its competitors, this payment platform lets you send and receive money safely and securely, and is a pretty straightforward way to get funds into your Spinz account. 

Payz

Payz is an easy to use payment platform which is available on a large number of different online casino, and Spinz is no different. Owned by PSI-Pay Ltd, this is a payment platform run by experienced industry professionals. This payment platform lets you manage your money in multiple currencies. 

This is not a nearly but not quite exhaustive list of the payment options available with Spinz, with others not included including eVoucher by CashtoCode. Overall it’s a solid enough group of payment platforms which should make it easy for nearly everyone to deposit, though the presence of a few cryptocurrencies would put this section of Spinz casino more in line with their competitors. 

The selection of different game software providers can give a good indication of the quality of games that you are likely to find at a particular online casino. At Spinz there is a really good collection of them both in terms of quantity and quality. At the time of writing there are no less than 86 different software providers whose games are on the site, which, while less than some big online casinos that have in excess of 100, is still a really solid number. Among the better known providers include.

• Evolution Gaming
• Hacksaw Gaming
• NetEnt
• Relax Gaming
• Yggdrasil Gaming
• EvoPlay Entertainment

But of course, that is just the tip of the iceberg. There are obviously a different number of games available from each software provider, and while some of the 86 offer just one or two different games, others offer well into the double figures in terms of how many games they produce that are available with Spinz casino. 

We only promote online casinos that are officially licensed and regulations and should as a result be trustworthy, and that is no different with Spinz. Spinz New Zealand is licensed by the Malta Gaming Authority, which is regarded as one of the stricter gambling regulators in the world. By conducting regular audits they should theoretically keep the sites which they regulate under the thumb, ensuring that they operate in the way in which they are supposed to.

That doesn’t mean that there have been no criticisms of Spinz though. There have been a substantial number of complaints from customers about their difficulties in withdrawing, the lengthy processing times and alleged unwillingness of the company to help them out. This has not been my experience though and hopefully in those cases things were resolved, but it is worth noting nonetheless.

But overall, a company that is licensed and regulated by an official operator should be a hell of a lot safer than one which is not. Spinz New Zealand, in being licensed by the Malta Gaming Authority, certainly falls into this category.

They also have an SSL encryption which should keep your data safe, while a number of responsible gaming tools such as loss limits and deposit limits also add to their legitimacy. Finally, safe gambling support groups such as GamCare and Gambling Therapy are there if your gambling gets out of hand.

Pretty much every business in any industry these days needs a mobile presence to allow their customers to access their services while on the go. Online casinos are no different, and while mobile apps are not exactly commonplace in the industry, basically all of them do offere a really solid mobile site for their users.

Spinz is no different. They do not have a mobile site available for their users at the time of writing, and the addition of one of these would be a big plus, but it is not too much of an issue given the ease with which you can access the website on your mobile.

This is simply a case of heading to the Spinz website on whatever browser you use on your mobile. Once you do this, you will be greeted by the same pink and purple aesthetic that you find on the desktop version of the site, but conveniently adapted to fit onto your much smaller mobile screen.

From here, you can access all of the plethora of games offered by Spinz. But that isn’t all you can do on your mobile. If you need to make a deposit, reach out to customer support or whatever it may be, you can do it on your mobile.

With Spinz, like with most online casinos, you do not have to be at your computer to enjoy what they have to offer. Though they don’t have a mobile app, all you need to do is head to the same website on your mobile and you’ll be greeted by an aesthetically pleasing and functional mobile site which enables you to access all of their services. 

No business wants to make it difficult for potential customers to sign up. Spinz is no exception, providing a simple sign up platform that only takes a couple of minutes to complete – though an added step does make it a little longer than some others, albeit while also adding an extra layer of protection. These are the steps involved in signing up with Spinz casino.

• Step 1: After you head to the Spinz website, locate the ‘Register’ button. This is pretty easy to find, lit up in pink on the left hand side of your screen. 
• Step 2: Once you click on this, you will be greeted by the pop up page shown below. On this first page you will need to insert your email address, create a password and provide your phone number.

• Step 3: Once you click ‘Continue’, you will be taken through to the following page, which is the second step of the registration process. Here, you simply fill in some basic personal information like your name, address and date of birth. The aforementioned extra step here is the insertion of a pin code which you will have sent to your mobile phone after the first page of the registration process, in which you provide your phone number. This can be a little annoying if you do not have your phone with you as you won’t be able to sign up then and there, though it does add an added layer of security to ensure that customers are signing up with their correct information.

• Step 4: Once you have filled in all of the above information, simply click the ‘Register’ button and your account will be created. You’ll then be able to deposit funds, and play all of the games available at Spinz casino. 

Customer support is a pivotal part of most businesses and online casinos are no different. This point of contact between customer and business isn’t something you will ever anticipate needing nor something you ever really want to need, but invariably, situations arise when you do need to reach out.

Most customer support platforms of online casinos in New Zealand are relatively similar, and Spinz fits into this mould too. There are two different ways for you to reach out to them; via live chat or via email.

Live chat will likely be your first port of call for most inquiries. Easily accessible from the bottom left hand side of their home page, this function is available 24/7, allowing you to chat directly with a customer support agent at any time, day or night. Generally in my experience I found these agents to be reasonably helpful, though at times there was a little delay getting a response.

Your second option is to send them an email, which can be a good way to go about things if you’re tied up doing something else and just want to send off your message and then forget about it for a little while. If you want to attach supporting documentation, an email message can also be helpful. Bear in mind, of course, that this will take a little longer to get a response than live chat.

These two options should generally enable you to have most queries resolved. Overall it is a pretty run of the mill customer support platform, providing the same two contact options as most New Zealand online casinos, though the fact that the live chat is available every hour of every day is certainly a bonus that many online casinos do not offer.

Overall, Spinz is a really solid online casino option which has quickly established a strong foothold in what is a pretty heavily saturated industry in New Zealand. A solid collection of games is available on what is a good desktop site – or alternatively a nice mobile alternative – while a good customer support platform and enough payment methods to satisfy most customers rounds out what is a decent online casino in New Zealand.