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21Casino Review

  • Game Variety
  • Bonus & Promotions
  • Payment Methods
  • Mobile App
  • Customer Support
  • Safety & Security
Total score


  • A large list of game providers
  • 24/7 Customer Service
  • Extensive VIP Program
  • Low Minimum Deposit
  • Excellent customer service
  • Secure payment methods
  • Free Spins without deposit
  • Live casino games
  • Welcome Bonus
  • Search options limited
  • No instant withdrawals
  • No Sportsbetting
  • No Skype Support
By:Matt Abrahams

Want to get a sneak peek at what 21 Casino has to offer in its bucket? Picture this: A long, never-ending queue of over 2000 games is knocking at your doors. No matter which genre of top online casino games you like—table games, poker, live games, slots, or more—everything is under one roof. You get every necessary feature and service at your fingertips, too, in a 100% safe environment, as 21 Casino is fully licensed by the Malta iGaming Authority. Founded in 2015, the casino has several years of experience under its belt.

Is that it? Definitely not. You get a lot more. The casino greets you with a super-rewarding bonus and ensures that each of your steps is packed with thrills. No matter whether you have just signed in or are an existing player, bonuses and promotions will always keep you loaded.

What makes 21 Casino special and a favorite among the fans is its perfect offerings, and with this, we don’t mean just the bonuses or games. It's much more than that. The casino serves the perfect blend of thrill, excitement, and rewards, which makes it one of the most pleasing options for the players.

Want to know more about 21 Casino? We will tell you in this 21 Casino Review. In this piece, we will delve into the ins and outs of 21 Casino, exploring their rich history, diverse game offerings, oh-so-tempting bonuses, banking mechanisms, customer support, and much more. So, grab a cup of coffee, settle down, and let's embark on a journey with this detailed 21 Casino Review.

21 Casino Overview

21 Casino is a virtual paradise for all New Zealand gamers. With a storied history of delivering unparalleled entertainment, the platform is something you can’t afford to miss out on. The moment you step into the casino, it's simple and sleek design will catch your eyeballs.

The color combination and the images on the website deserve praise, but I think they must work on the font size of the content, as they are too small in some areas. Apart from that, the website is crisp and buttery smooth.

Hands down! I am super impressed with the dynamic theme on the platform. Moreover, the most important element that keeps me hooked is the ease of navigation. 21 Casino allowed me to jump from one page or one feature to another within a flash, which is a green flag for me.

The first look at 21 Casino’s gaming library left me mind-boggled. It's a hub for over 2000 games. I am simply overwhelmed with options ranging from video slots to live casino games and other new games. The best thing is that the casino keeps updating its gallery, which gives me a fresh and exciting experience every time I tune into it.

Talking about the sign-up process, at most betting sites, what bothers me the most is the long and tiring KYC process. But that’s not the case with 21 Casino. The sign-up process is super smooth and a piece of cake. It just asks you for a couple of details and boom! You are all set to go.

21 Casino Game Types: A Perfect Blend of Variety and Excellence

The gaming library is the heart of all online casinos. When choosing a casino, my personal preference stands for the one that offers diversity over a number of games. In my hunt for the perfect casino, most of the casinos with a large number of games end up offering oh-so-monotonous and boring titles. 

That’s why I highly rate 21 Casino as it presents the perfect blend of quality and quantity. Joining hands with the top names in the software industry, the casino has slowly tailored a gaming collection that will impress everyone. 

No matter whether you are a beginner or an experienced player, there is a shower of games that will keep you entertained and rewarded throughout your journey. The casino seems to have picked the highest-selling titles of the software providers. Most of the games are wrapped in incredible graphics, amazing storylines, and tempting features. 

So, let’s get a sneak peek of what 21 Casino’s gaming library has to offer: 

  • Baccarat: Among online gaming lovers,  online Baccarat is one of the most favorite sections. This is where you wager on players and bankers that get close to nine. As it features oh-so-simple rules and easy strategies, it’s hard not to fall for the amazing titles.
  • Video Slots: Looking to escape the realm of regular online pokies? It is waiting for you with a bucket full of amazing video slots. Full of fanciful themes such as fantasy, adventure, thrills, and movies among others, these slots are a joy to play on while their payouts can be quite stunning.
  • Blackjack: There is no place better than 21 Casino for people who love to play card games. Go through hundreds of online blackjack games, use your tactics, and win.
  • Roulette: Wheel games are exciting for players and what can be more thrilling than online Roulette? Therefore, discover the infinite array of Roulette at 21 Casino and try your luck with wheel spinning.

Casino Bonuses and Promotions

Already! Let’s admit it. Bonuses and promotions are the most tempting and satisfying elements in an online casino. These are your shortcuts to climbing to the apex of winnings and excitement.

Bonuses at 21 Casino include free spins, extra cash, and other perks. So, no matter whether you are a newcomer or a betting pro, don't forget to claim the bonus. But the pro tip here is to keenly read all the terms and conditions associated with the bonuses and promotions to ensure hassle-free gaming.

21 Casino Bonuses

21 Casino loves to keep you rewarded throughout your journey. While the list of bonuses at the casino is not too long, all the promotions are overly rewarding and premium.

Welcome Bonus

The casino greets you with a super generous welcome bonus that levels up your entire experience, giving you an initial boost. You get to enjoy the amazing welcome bonus on your first deposit, which is:

  • 21 Bonus Spins on Book of Dead, which is a no-deposit bonus.
  • 121% bonus up to $300.

VIP Program

Apart from the welcome offer, 21 Casino hosts a classy VIP program for its loyal players know as 21 Suite. Its VIP Club is loaded with riches, and it's divided into several categories as per the gaming maturity of the players. Here are the tiers of the 21 Suite: 

  • Silver: Enjoy exclusive perks at our casino with 24x7 priority support, a dedicated account manager, and personalized weekly offers, including bonuses, cash drops, spins, and birthday gifts.
  • Gold: Indulge in unparalleled VIP treatment with round-the-clock priority support, a dedicated account manager, and a weekly array of personalized offers, featuring bonuses, spins, match-up bonuses, and exclusive gifts, ensuring a tailored and extraordinary gaming experience.
  • Platinum: Experience VIP excellence with 24x7 priority support, a dedicated account manager, and personalized weekly offers. Unlock elite benefits like the upcoming Black Card rewards, cashback, and exclusive events for an unparalleled gaming journey.
  • Diamond: Dive into an extraordinary gaming adventure with 24/7 priority support and your personal account maestro. Revel in weekly surprises like bonuses, exclusive gifts, and increased withdrawals. Stay tuned for the exclusive Black Card rewards, cashback, and an all-access pass to unforgettable experiences!

Banking options at 21 Casino

Most online gaming platforms in New Zealand seem to offer similar services, if we look at the overview. However, when we dig into the banking section, that's where all the differences heat up.

Every player craves fast deposits and faster withdrawals. But that's not all. As a gamer, the availability of multiple payment methods and a bunch of currency support is also important. So, here are the payment streams available at 21 Casino:


Banking has always been an issue with even the A-rated betting sites. But with 21 Casino, deposits are super smooth and hassle-free. There is no extra jargon, and you won't have to pay a penny extra for deposits. The casino’s banking section is packed with all the big financial names. I personally tried most payment streams, and they are incredible. Deposits are super fast, and my account got updated within seconds.

Here are the payment methods at 21 Casino:

  • VISA: A globally recognized payment method, offers a seamless and secure way to fund your online casino adventures. With widespread acceptance, VISA provides quick and convenient transactions, ensuring a hassle-free gaming experience
  • Mastercard: Renowned for its global acceptance and security features, MasterCard ensures a smooth and secure journey, allowing you to focus on the excitement of your gaming experience.
  • Jeton Wallet: With its user-friendly interface and commitment to safety, Jeton Wallet provides a seamless experience, allowing you to enjoy your favorite games with confidence and convenience.
  • Paysafecard: With its easy-to-use voucher system, PaySafeCard ensures anonymity and convenience, making it a preferred choice for NZ players seeking a straightforward and secure payment solution.
  • Skrill: Offering a seamless blend of convenience and advanced security features, Skrill enables hassle-free deposits and withdrawals, enhancing your gaming journey with efficiency and peace of mind.
  • Neosurf: Enjoy the flexibility of cash transactions in the digital realm, ensuring a straightforward and anonymous approach to funding their gaming adventures.
  • CashtoCode e-Voucher: Offering a cash-based payment solution, CashtoCode allows players to enjoy the convenience of online gaming while maintaining a level of privacy and control over their funds
  • AstroPay: With its prepaid card system and commitment to user privacy, Astropay enables seamless transactions, allowing players to focus confidently and easily on the thrill of their gaming experience.
  • Bank Transfer: With the reliability of direct bank connections, this method ensures a straightforward and trusted approach to funding your gaming account, making it an enduring choice for players seeking stability and familiarity.

The minimum deposit for most of the payment streams is $10. However, if you use a bank transfer, it may be on the stiff side.


21 Casino serves a blend of old-school and modern payment methods for withdrawals. The cashout process is simple, and the casino doesn't ask you anything extra to process a request. The best part is that you can use any of the methods, and the casino aims to process your request within 48 hours. After that, you will get the funds credited within 5 days.

Here’s a list of different withdrawal methods offered by the casino:

  • Skrill
  • Neteller
  • VISA Mastercard
  • Direct bank transfer
  • Neosurf
  • Bank Wire
  • Interac

When I used some of the payment methods, the experience was brilliant. The casino does what it promises. What I liked the most is that 21 Casino did not put the burden of any extra charges or hidden fees on my shoulders.

Games Software Provider

What defines a reputable casino? It's the casino's friend circle. Basically, it's the companies or brands associated with casinos. The logic is simple. If the top-tier brands are trusting the casino, why shouldn't we give it a chance? Therefore, when choosing a casino, its association with the top software players in the market is super important.

21 Casino is a well-connected online casino with an active collaboration with over 70 software providers. Its gaming library is loaded with over 2000 titles coming from A-rated software suppliers like No Limit City, Netent, Quickspin, Evolution Gaming, Microgaming, and many more.

At 21 Casino, the video slots section includes additions from several players like Microgaming, Pragmatic Play, Netent, and so on.

On the other hand, when it comes to the live casino section, it is fully dominated by Evolution Gaming. Being the most reputed software provider in this sector, the games coming from its bucket are rich with graphics and features. Offering smooth gameplay and uncountable gaming options, these games are a must-try for both beginners and gaming pros.

21 Casino Security and Licensing

If you ask me, as a player, I can compromise a bit on the gaming collection of a casino. But when it comes to security, even a pinch of negligence can cost you. So, stepping into a trustworthy and fully licensed casino is a must. It gives you a VIP ticket to a worry-free betting experience and unlimited entertainment. That's why the first thing I check when reviewing is the license and security mechanism of a casino.

But the question is: what makes a casino trustworthy in terms of security? A secure platform is transparent. It's 100% clear about its goals and offerings. It keeps its security criteria and mechanisms open to the users. A reputable casino always comes under the radar of top-tier regulatory bodies. So, when picking an online casino, don't ever forget to check its licensing.

21 Casino is one of the most trusted online platforms operated by White Hat Gaming Limited. The casino is fully licensed by the Malta Gaming Authority, which rolls it into a thread of authenticity and reliance.

21 Casino takes extra care to keep your data encrypted and super safe. It tracks each and every transaction on the platform to ensure sound financial health. Overall, the casino works on its security framework, making it better every day.

21 Casino Mobile Site and App

Convenience is always my first priority, and what can be more convenient than playing your favorite games on the go? Mobile gaming is getting super popular, and 21 Casino addresses it.

The casino comes up with a highly responsive site designed to work smoothly with all types of mobile devices, no matter whether you are using an Android or iOS device. Its mobile site, packed with the latest technology, quickly adapts to your mobile size, delivering the same experience as on desktops.

From convenience to playing on the go to seamless performance, with the 21 Casino mobile site and app, you get everything fit into your palm. The mobile-friendly site ensures flexibility and accessibility, providing a seamless and satisfying experience. On the other hand, the official mobile app offers a more personalized experience and removes the hassle of repeated logins and logouts.

Both the site and the app work like a charm. No matter what device you have—a simple Android phone or a premium iOS device—you will get the same features and experience. 21 Casino tries its best to keep you away from choppy or laggy experiences. I did not have any technical issues while using the app or website, which is pretty impressive. So, it's pretty evident that 21 Casino has pulled up the whole casino experience with its oh-so-incredible mobile site and app.

21 Casino Registration

Online registration at your favorite betting site is your first step toward a world of opportunities. 21 Casino somewhere aims to keep the sign-up or registration process smooth and simple. The KYC process is free of fancy work, and you just need to fill out a handful of details to enter the stage.

Still confused about how to register at 21 Casino? Here is the step-by-step guide:

  • Visit the official site: Head to the official website of 21 Casino New Zealand and hunt for the “Sign Up” or “Join Now” button. You will find it in the upper section of the screen.

  • Get Started: Once you hit the signup button, a new page will load, asking you for details like your username, email address, country, password, and more. Make sure to tailor a strong password.
  • Your Info: Once you complete the previous steps, head to the Your Info section, where you will have to complete the KYC process. Throw in your details, like name, gender, age, and so on.

  • Verification: You will have to pass the verification stage. If the casino asks you for any additional documents, don't be scared to submit them. Once your account is verified, you will receive an email.
  • Deposit Time: After completing the KYC process successfully, now it's time for your first deposit. Use any of the available payment streams to make your first deposit, and don't forget to claim the generous welcome bonus.

21 Casino Customer Support

No matter which casino sites I have used, customer support has always been my lifeline. I hate to deal with technical issues or stuck payments. So, at 21 Casino, I always have a companion to assist me in my hard times.

Out of all the New Zealand casinos I have been to, 21 Casino stands out when it comes to customer support. The casino hosts a well-qualified team of experts who are available 24 hours a day to serve you.

You have multiple communication streams to reach out to the team, including live chat or email. The live chat feature is my personal favorite, as the customer support team instantly serves you through it. On the other hand, the brand takes 24 hours to respond to your emails. You can drop a message to support@21casino.com and hopefully, you will get a response in 24 hours.

The most attractive element is 21 Casino customer support, which comes in six languages, including English, Spanish, Portuguese, Finnish, French, and Norwegian. The cherry on top is that you get access to all these languages, even in the live chat option.

Overall, I will rate 21 Casino highly when it comes to customer support. When choosing a new online casino, you too must understand the importance of customer service. Make sure to try and test this facility before making a judgment.

What's your gaming requirement? A licensed platform? Good bonuses and promotions? A bunch of premium games and extremely efficient customer support? Easy deposits and withdrawals? 21 Casino has you covered.

For me, the experience on this platform is truly worth it. The gaming library of the casino is super rich, loaded with slots, live games, and much more. Moreover, the demo version of the games elevates the allure of their collection. What attracts me the most to this casino is its commitment to tailoring a premium yet super-secured environment for gamers. It treats both newbies and pros equally well, with a plate full of bonuses and promotions. On top of that, there are a bunch of extremely reliable payment methods, and the banking system is super efficient. What more can we ask from an online casino?

Overall, I will give 9 out of 10 stars to 21 Casino. This casino comes at the top of my recommended nation list, and you should try your hands on it. 

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