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PuntCity Review Australia

Top Features

  • Intuitive Mobile App
  • Custom Bets with Same Game Multi
  • Live Chat Operators
  • Impressive Player Props
  • Use Same Game Multi
  • Mobile App for Apple & Android
  • Live Chat Service
  • Can’t watch Live Streaming
  • Average Payment Options
  • Live Betting isn’t possible


Matt Abrahams pic.jpg
By:Matt Abrahams

In this comprehensive PuntCity Review, I will look at some of the key features that you’ll need to know about before creating an account. This includes their pros and cons, mobile app, banking options, customer support and more.

Find out more about PuntCity Australia!

PuntCity Profile

Website: https://puntcity.com.au/Company: PCity Pty Ltd
Year founded: 2023License & regulation: Northern Territory Racing Commission Bookmakers’ Association.
Live betting number: N/ASponsorship Deals: N/A
Address/Headquarters: 2546, New South WalesContact information/Support: service@puntcity.com.au
Deposit Methods: Credit / Debit CardWithdrawal Methods: Bank Transfer
Features: Mobile App, Live Chat, Cash Out, Same Game Multi, First Past the PostDevices: Apple and Android
Odds Providers: PuntCityOwner: PuntCity Pty Ltd

PuntCity Strengths and Weaknesses

Continuing with this Punt City review, I will discuss the distinctive strengths that make them unique. Meanwhile, I will examine areas where there might be opportunities for improvement.

PuntCity Strengths 

  • Same Game Multi - I found that this feature is available for certain sports and events, offering a user-friendly interface for selecting customised bets. I consider it a valuable tool for custom bets to potentially optimise profits.
  • Mobile App - The PuntCity app made a distinctly positive impact on me, mainly due to its intuitive interface and ease of use. I firmly believe that mobile apps possess a distinctive edge in enhancing customer satisfaction and elevating the overall user experience to new heights.
  • Live Chat - The live chat support feature is incredibly convenient, ensuring that I promptly find answers to my questions or resolve any issues.

PuntCity Weaknesses 

  • No live streaming - The absence of live streaming features in a new bookmaker is fairly common, considering the budget constraints they encounter. While numerous betting sites face similar challenges, an escalating number of them now offer some form of live streaming. In this regard, PuntCity Australia lags behind its competitors.
  • Basic Payment Options - I believe there is an opportunity for improvement by expanding their range of payment methods to include options such as POLi or PayPal. Nevertheless, they presently provide fundamental choices that cater to the majority of users' needs, in my opinion.
  • No live betting - The absence of live betting, an increasingly popular feature among many bookmakers, is notable at PuntCity. If your preference is to watch events unfold before placing a bet, they may not be the optimal choice for you.

This PuntCity review highlights its potential and several advantages, such as a user-friendly mobile app, noteworthy player props across various sports and the inclusion of same-game multi betting for the major sports. While it may not currently offer the most advanced betting experience, it has made a promising start from my perspective.

Of course, there are certain drawbacks that need to be mentioned. The absence of live streaming features, live betting odds and limited banking options are notable. However, I am optimistic about the potential for improvement in these areas as the site continues to develop and expand its services in the future.

PuntCity Review by Matt Abrahams

PuntCity Australia has recently entered the Australian betting landscape and has shown promising initial performance, in my view. In the following section, I will provide a brief overview of how they’re going at the moment in comparison to competitors and highlight the key areas.

Regarding horse racing, PuntCity presents a satisfactory amount of options that should be suitable for the majority of punters. They offer an extensive range of racing events and traditional betting markets such as win/place and exotic bets. It would be advantageous for them to introduce a comprehensive form guide and potentially incorporate a live streaming service in the future. But they’ve made a good start in this area.

In terms of sports coverage, there are plenty of popular Australian and international sports markets. For example, they offer 500+ markets for a regular season NBA game. Additionally, they include the highly popular same game multi option. So I believe that sports betting punters will enjoy using this site.

At present, the PuntCity app distinguishes itself as a notable highlight among its offerings. I observed it to be user-friendly, providing a smooth betting experience on various mobile devices. I could easily find the same markets that are available on the desktop website. Notably, it has major sporting codes along with a massive range of markets. Additionally, the inclusion of features like Same Game Multi and Cash Out enhances the overall betting experience.

The customer support platform of this betting site is another key aspect. While it may not be as comprehensive as that of some competitors, its live chat support stands out for its speed and efficiency in assisting. I believe this significantly contributes to an improved overall customer experience.

The banking options are focused on the essentials and given that it's a new betting site, I won't be overly critical. The process of depositing funds is smooth, facilitated by the instant credit/debit card method and the minimum deposit requirement is relatively low. Withdrawals are handled efficiently, typically processed within a few days and credited to an Australian bank account.

It’s my opinion that the current betting experience at puntcity.com.au is decent. Given their recent entry into the Australian market, it's essential to factor in their relative newness when evaluating them against more established sports betting sites. Nonetheless, I believe they've made a commendable start and could serve well as a secondary betting site at this point.

PuntCity Score

Betting Variety ⭐⭐⭐⭐

A wide array of betting markets are accessible for both sporting events and racing, headlined by the same game multi feature.

Banking Options ⭐⭐⭐

While the range of banking options isn't extensive, it is sufficient to meet the needs of most individuals.

Mobile Experience ⭐⭐⭐⭐

They provide a thoughtfully designed mobile app for betting.

Payout Speed ⭐⭐⭐

As the withdrawal option is limited to bank transfers, obtaining the funds may involve a waiting period of several days.

Security ⭐⭐⭐⭐⭐

There are no security issues to note, they hold a license from the Northern Territory Racing Commission
Bookmakers’ Association, establishing its status as a licensed bookmaker.

Betting Experience ⭐⭐⭐⭐ 

The betting experience is highly satisfactory. They provide a user-friendly website, a mobile app and unique betting features that contribute to an overall positive experience.

Customer Support ⭐⭐⭐⭐

While the absence of a phone number could be seen as a drawback, the live chat function stands out as one of the site's most valuable features.

PuntCity Racing

PuntCity Australia offers a broad and continually evolving range of racing betting markets, catering to both seasoned punters and casuals. In terms of bet types, I observed that they provide the standard options one would typically expect, including trifecta, quinella and more. Here’s a look at the racing interface that you’ll be using.

PuntCity Racing Interface

Browsing through the horse racing markets is a user-friendly experience. The homepage prominently showcases upcoming races, providing quick access to specific race pages.

Once a particular race is selected, it leads to a dedicated page displaying all races within that category. Clear indicators of the time until each race starts add to the convenience of accessing markets for the chosen race. Additionally, navigating to other races within the same meeting is effortless, thanks to the buttons positioned at the top of the page.

Each race's main page offers a variety of bet types for each runner. While it may not provide the most extensive form guide compared to others, it should suffice for the majority of users. They also offer insights for some runners, such as “Best Rated” and “Last Start Winner”. I feel this helps with quickly identifying which runner stands out from the pack.

PuntCity Racing Odds

When it comes to the odds they offer, my comparison with other sites found that they had common odds in most races so that’s a positive. Also, there were instances where they presented higher prices for roughies, which is likely to be encouraging news for racing punters that like an outsider.

PuntCity Best Sports Features

Despite being relatively new and having ample room for improvement, PuntCity boasts several key features that set them apart, providing compelling reasons for punters to create a new account. In the following sections, I will describe some of their distinguishing features.

PuntCity Same Game Multi

PuntCity introduces an innovative feature called Same Game Multi, which seamlessly combines multiple bets within a single event. This feature is noteworthy for its availability across a diverse range of sports, including AFL, NRL, NBA and more. I discovered that it provides a user-friendly interface, allowing me to easily select my preferred bets. In my opinion, this feature serves as a valuable tool for customising bets to an individual's liking, contributing to an enriched overall betting experience.

PuntCity Live Chat

While a direct phone number for customer contact is not offered, they make up for it with its exceptional live chat feature. In my experience, live chat emerges as the most convenient communication method with a bookmaker. PuntCity Australia excels in this aspect, as their live chat function significantly aids me in addressing any issues.

PuntCity Cash Out 

Punters can benefit significantly from the cash-out feature, providing a method for risk management, the opportunity for assured profits and the reduction of potential losses. In my evaluation of this bookmaker, I noted the availability of the cash-out option for certain markets. This addition enhances the level of control and flexibility in my overall betting experience.

PuntCity First Past the Post 

The incorporation of the "First Past the Post" payout system not only provides convenience but also peace of mind, ensuring that I can relish my winnings without worrying about potential post-race disputes impacting payouts. It's noteworthy that this betting site offers this feature to encompass all races

PuntCity Sports Coverage


PuntCity bookmaker's sports coverage presents a comprehensive and exciting selection of betting opportunities for Australian sports enthusiasts. They offer an extensive array of markets, competitive odds and unique features like same game multi. This section discusses the expansive coverage of diverse sports both locally and internationally.

PuntCity AFL

AFL betting markets offer a diverse range of betting options. In addition to standard bets on each game of the season, punters can explore options like same game multi, player prop bets, team prop bets and futures bets on season outcomes. Their betting markets often include specialised markets related to the AFL, such as the Norm Smith Medal winner in the Grand Final or the Coleman Medal for the leading goal-kicker in the regular season. 

PuntCity NRL 

The NRL season spans a significant portion of the year, including regular season games, finals series and the Grand Final. This extended season ensures consistent betting opportunities for Rugby League fans. At this bookie, I can bet on player prop bets and futures bets, such as NRL Grand Final winner. There’s also same game multi available for every game.

PuntCity Cricket

Cricket is played in various formats, including Test matches, ODIs and T20 matches. Each format provides distinct betting opportunities, allowing punters to choose based on their preferences and expertise. Cricket betting at this site includes specialised markets such as top run-scorer, top wicket-taker, and specific outcomes in various sessions of a Test match, for example.

PuntCity NBA

The NBA is one of the most popular basketball leagues globally. As such, NBA betting markets offer plenty of markets to explore. In addition to standard bets like head to head, punters can explore options like player prop bets, team prop bets and same game multi. For example, a regular season NBA game can have over 500 markets to choose from.

PuntCity NFL

The NFL is known for its entertainment value, with high-stakes games, talented athletes and dramatic moments. Consequently, NFL betting markets are widely available, making it easy for punters to find opportunities to place their bets. I can explore player prop bets, team prop bets and various other specialised markets at this betting site. As well as using same game multi.

PuntCity Soccer  

With leagues and competitions in numerous countries, soccer betting markets are available throughout the year. They offer odds and multiple bet types for all the major leagues around the globe. Soccer betting markets at this betting site provide a diverse range of options, including standard bets on match outcomes and goal totals. It’s also possible to use same game multi for a range of leagues, even the Colombian Primera A.

PuntCity Tennis

Tennis tournaments take place throughout the year, providing consistent betting opportunities. From Grand Slam events to smaller tournaments, there is always tennis action available for punters. Tennis betting markets offer a variety of betting options. In addition to traditional bets on match winners, punters can explore options like set betting, game handicaps and more.

PuntCity Sponsorship Deals

Despite the absence of sponsorship deals with local teams, the betting site has established partnerships with Racing NSW, Racing QLD and others.

PuntCity Betting Markets & Types of Bets Available

Based on my experience, the assortment of betting markets and available bet types significantly influences the customisation of bets and the optimisation of odds. In the following section, I will offer a short overview of the betting markets and the diverse range of bet types provided by the betting site.

PuntCity’s Betting Markets:

  • Head-to-head
  • Line bets
  • Over/under total markets
  • First half markets
  • First scorer
  • Player props
  • Win/place racing markets
  • Racing exotics
  • Same game multi

PuntCity’s Types of Bets Available

  • Single bets
  • Multi bets
  • System bets (doubles, trebles etc.)
  • Futures

PuntCity Mobile App

Mobile apps offer a convenient avenue for users to engage with a betting site through their smartphones or tablets, enabling the placement of bets, checking odds and account management on the go, anytime and anywhere. Furthermore, these apps often present unique features, such as live event streaming, mobile-exclusive promotions and tailored betting experiences designed specifically for mobile users.

The PuntCity app is compatible with both iOS and Android devices. It can be easily downloadable on various popular mobile platforms. Users will find that the app's layout closely resembles that of the desktop website, providing a sense of familiarity for those accustomed to the website's design.

While the app may lack some unique or advanced betting features, the positive aspect lies in its excellent usability. In my experience, navigating within the app was seamless, with swift page loading and minimal delays. This is particularly noteworthy, as certain betting apps may encounter performance issues when handling a high volume of features.

PuntCity Banking Options

Navigating the landscape of a betting site involves more than just selecting the right odds; it also entails understanding the available banking options. The world of online betting is evolving and the versatility of banking methods plays a crucial role in shaping the overall user experience. From deposits to withdrawals, the efficiency, security and variety of payment options are pivotal factors for users, in my opinion. In this review, I will discuss the banking options offered by the betting site at the moment. 

PuntCity Deposit Options

  • Credit / Debit Card

Upon reviewing this bookmaker, I observed that they provide a straightforward payment method via a credit / debit card. Personally, I appreciate the convenience and widespread acceptance of credit/debit cards as it instantly funds my account without delay. Of course, there is potential for enhancement in their payment options, such as the inclusion of services like PayPal or a bookmaker card. However, I remain optimistic that they will make improvements in this aspect in the future.

Withdrawal Options

  • Bank Transfer

When it comes to withdrawals, I found that this bookmaker adheres to industry standards. Like many Australian betting sites, especially those of a smaller scale, PuntCity typically offers bank transfers as the primary withdrawal method. Larger sites often provide a more diverse range of options. As a newcomer to the market, they currently limit withdrawals to a bank transfer. While this method ensures security, it does entail a waiting period. Nevertheless, the withdrawal time is generally efficient, with transactions typically completed within a few business days.

Is PuntCity legal in Australia?

In addition to evaluating the banking options provided by PuntCity Australia, it is essential to talk about their commitment to security. Security holds utmost significance in the betting industry, as ensuring the safeguarding of funds is a top priority. Consequently, our reviews focus exclusively on legally licensed gambling sites in Australia.

PuntCity incorporates a range of responsible gambling tools to promote safe betting practices, with the deposit limit being a notable feature. This tool empowers me to set constraints on the amount I can deposit within a specified timeframe.

In terms of licensing, PuntCity is currently regulated by the Northern Territory Racing Commission Bookmakers’ Association. They are located in New South Wales.

PuntCity Customer Support

Having explored the legal aspects of this betting site, this section turns its attention to the functionality of customer support. In the dynamic and unpredictable landscape of sports and gambling, responsive customer support within a betting site can make life easy.

Whether you're a seasoned punter or a newcomer, having reliable customer support ensures a seamless and secure journey. The primary customer support feature at this betting site is the live chat option. Opting to assist customers online rather than through phone support, is a clear focus for this bookmaker. The live chat is easily accessible and my experience revealed a friendly and helpful support team.

The betting site offers a contact form for direct communication with their support team, although a phone number is currently not provided.

While the absence of a phone option may be a consideration for those who prefer verbal communication, it aligns with the current industry trend where online support is increasingly becoming the standard mode of contact with service providers.

PuntCity- How to

How to open an account with PuntCity

Joining PuntCity is a swift and uncomplicated process, typically taking just a few minutes. Follow these straightforward steps to begin:

  • Click the "Sign Up" button located in the top right-hand corner of your screen.
  • Input the required personal information, including your name, address, and contact details.
  • After completing the above step, click 'Create My Account' to finalise the process.
  • You will be automatically logged in at this point.

How to place a bet with PuntCity

Placing a bet is equally straightforward:

  • Navigate to your preferred betting market in the left-hand menu on the homepage.
  • Select the odds associated with your chosen market, and it will be automatically added to your betslip on the right-hand side of your screen.
  • In the betslip, specify the amount you wish to bet in the provided box.
  • Your potential winnings, in the event of a successful bet, will be displayed below the input box.
  • To confirm your bet, click the 'Confirm' button at the bottom of your betslip, ensuring your account has sufficient funds for the bet.

How to deposit money into your PuntCity account

Depositing money into your account is a simple procedure:

  • Navigate to the "Deposit Funds" option found in the left-hand sidebar.
  • You will be directed to a page displaying all the available deposit methods.
  • Enter your desired deposit amount and choose 'Add Card and Deposit' to proceed.

Frequently asked questions about PuntCity

PuntCity is owned by PCity Pty Ltd, an Australian company that was formed in early 2023 and is located in NSW.

Yep, they are a legitimate Australian bookmaker with an Australian ABN number. Additionally, they hold a license with the Northern Territory Racing Commission
Bookmakers’ Association.

Unfortunately, they don’t have live betting odds or a live phone number at the moment.

I'm Matt, I'm an experienced sports betting writer here at Casino Com Australia. I enjoy providing helpful information for punters who are looking to find the top betting sites down under.