Getting Started

Getting Started at Casino.com

1.How to download the online casino
Downloading the Casino.com software is simple and takes only a few moments.

Click on the download button, and then click on install. The files will be saved to your desktop. Click on the casino.com icon and input your details to play.
Minimum requirements: To be able to install casino.com online casino software, you need the following minimum requirements on your computer:
- Windows 98, ME, 2000, XP or Vista
- 400MHz Pentium CPU with 128MB of RAM
- A screen resolution of 800 by 600 pixels with 16-bit ("High Colour")
- At least 30MB of free disk space
2.Account types
To be able to play with casino.com you need to create an online casino account and become a member. Our members can enjoy two different casino gaming modes: Fun Mode and Real Money Mode.
Fun Mode:
- No cash involved
- All online casino games are played with virtual money
- Can be used instantly for free
- Does not need internet connection
- No time limitation on casino membership
Real Money Mode:
- Play with actual cash
- Can only be played once a deposit has been made
- Require a valid real money source (such as a credit card)
- Needs internet connection
- No time limitation on membership
3.Create a Casino.com account
Fun Mode account creation:
- Click on Create Fun Account
- Input your first name
- Input your last name
- Add your email address
- Read and agree to the terms and conditions
- Click on Create
- Wait for your automatically generated username and password and store this information
- Use your online casino username and password to login
Real Money account creation:
- Click on Register
- Fill in the required personal details marked with an asterisk such as name, address and email address
- Select which currency you wish to use for casino depositing and wagering
- Input a password which must be between 5 and 10 characters long and contain letters and numbers.
- Confirm your password. Do not copy and paste it because if you make an error, this will not show. Keep your online casino password confidential.
- Verify the authentication code
- Read and accept the terms and conditions and the withdrawal policy
- Click on submit
If you experience any difficulties please contact our friendly staff. Click here to email us.
4.Log in to your account
Fun Mode:
- Enter your online casino username
- Enter your casino screen name if you want it to be visible to other players during multiplayer mode
- Input your password
- The Remember Password box will store your password for you (only use this if your username is secret)
- Click Login
Real Money Mode:
- Enter your online casino username
- Enter your screen name if you want it to be visible to other players during multiplayer mode
- Enter your online casino password
- The Remember Password box will store your password for you (only use this if your username is secret)
- Click Login or press the enter key on your keyboard
5.Retrieve a lost password

Use the ‘Forgot Password’ option on the Casino.com login page to reset your password.
6.Casino games options

You can customize your online casino game environment through the options menu.

Game Speed Increase and decrease the speed of the multimedia animations used during the online casino games by dragging the slider to the left or right.

Enable Full Screen mode The standard setting for the online casino is a midsize window. Select this to display the casino full screen.

Use large cards in online casino card games Check this box to display cards double their original size.

Play Close-up casino Slot Machines Select this to enlarge the reels, buttons and winning table.

Fast play Check this box to play card and table games without animations. This is a good option for older computers as it increases the speed of the online casino games.

Disable Warning Messages This disables the warning messages in the online casino Blackjack. Warning messages are shown when hitting on a high hand value (19 or higher), or standing on a very low hand value (11 or lower).

Hide Double Up Window in the casino Video Pokers Check this box to remove the double, half-double and collect buttons from the machine's screen. Once selected, use the buttons below the machine's screen.

Audio Settings:

Sound Volume Increase and decrease the online casino sound by dragging the slider to the right or left.

Sound Select to enable sound effects such as machine noise, cards being dealt, and dice rolls.

Music Select this to activate the online casino background music while you play.

Dealer Voices Select this once the sound is enabled to listen to the dealer speaking as you play.
7.Multiplayer modes

Some of our online casino games feature multiplayer options.

Single Player Select to play alone at the table.

Multiplayer Select to play with other casino players at the tables.

Private Group Select to create or join a named group of maximum 3 people per table. To join an online casino group, type the group name into the box and click join. If no group by that name exists, a new table is created for you and other people can then join using the group name.
8.Contact us

Service and Support Our Support Department is available 24 hours a day, 7 days a week to answer your questions, comments or queries. You can contact our support services via live chat or email.

Click here to email us.