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How to download

To be able to download you need to be online. The process is simple and takes only a few moments.

Click on the download button, and then click on install. The files will be saved to your desktop. Click on the casino.com icon and input your details to play.

Minimum requirements:
To be able to install casino.com software, you need the following minimum requirements on your computer:
  • Windows 98, ME, 2000, XP or Vista
  • 400MHz Pentium CPU with 128MB of RAM
  • A screen resolution of 800 by 600 pixels with 16-bit ("High Colour")
  • At least 30MB of free disk space

 

Account types

To be able to play with casino.com you need to create an account and become a member. Our members can enjoy two different gaming modes: Fun Mode and Real Money Mode.

Fun Mode:

  • no cash involved
  • all games are played with virtual money
  • can be used instantly for free
  • does not need internet connection
  • no time limitation on membership

Real Money Mode:

  • play with actual cash
  • can only be played once a deposit has been made
  • require a valid real money source (such as a credit card)
  • needs internet connection
  • no time limitation on membership

Create an account

Fun Mode account creation:

  • Click on Create Fun Account
  • Input your first name
  • Input your last name
  • Add your email address
  • Read and agree to the terms and conditions
  • Click on Create
  • Wait for your automatically generated username and password and store this information
  • Use your username and password to login

Real Money account creation:

  • Click on Register
  • Fill in the required personal details marked with an asterisk such as name, address and email address
  • Select which currency you wish to use for depositing and wagering
  • Input your desired Username. You can check availability using the xxx button
  • Input a password which must be at least 6 characters long with at least 2 letters, 2 numbers and a symbol. The password strength will be shown on the indicator below.
  • Confirm your password. Do not copy and paste it because if you make an error, this will not show. Keep your password confidential.
  • Input your desired Nickname which will be displayed online in multiplayer mode
  • Verify the authentication code
  • Read and accept the terms and conditions and the withdrawal policy
  • Click on submit

If you experience any difficulties please contact our friendly staff at support@casino.com

Login to your account

Fun Mode:
  • enter your username
  • enter your screen name if you want it to be visible to other players during multiplayer mode
  • input your password
  • the Remember Password box will store your password for you (only use this if your username is secret)
  • click Login

Real Money Mode:

  • enter your username
  • enter your screen name if you want it to be visible to other players during multiplayer mode
  • enter your password
  • the Remember Password box will store your password for you (only use this if your username is secret)
  • click Login or press the enter key on your keyboard

Retrieve a Lost Password

To retrieve your password contact casino.com support services on support@casino.com


Options menu

You can customize your casino game environment through the options menu.
Game Options:

Game Speed
Increase and decrease the speed of the multimedia animations used during the games by dragging the slider to the left or right.
Enable Full Screen mode
The standard setting for the casino is a midsize window. Select this to display the casino full screen.
Use large cards in card games
Check this box to display cards double their original size.
Play Close-up Slot Machines
Select this to enlarge the reels, buttons and winning table.
Fast play
Check this box to play card and table games without animations. This is a good option for older computers as it increases the speed of the games.
Disable Warning Messages
This disables the warning messages in Blackjack. Warning messages are shown when hitting on a high hand value (19 or higher), or standing on a very low hand value (11 or lower).
Hide Double Up Window in Video Pokers
Check this box to remove the double, half-double and collect buttons from the machine's screen. Once selected, use the buttons below the machine's screen.
Audio Settings:
Sound Volume
increase and decrease the sound by dragging the slider to the right or left.
Sound
Select to enable sound effects such as machine noise, cards being dealt, and dice rolls.
Music
Select this to activate background music while you play.
Dealer Voices
Select this once the sound is enabled to listen to the dealer speaking as you play.


Multiplayer modes:

Some of our casino games feature multiplayer options.
Single Player
Select to play alone at the table.
Multiplayer
Select to play with other players at the tables.
Private Group
Select to create or join a named group of maximum 3 people per table. To join a group, type the group name into the box and click join. If no group by that name exists, a new table is created for you and other people can then join using the group name.


Contact Us

Service and Support
Our Support Department is available 24 hours a day, 7 days a week to answer your questions, comments or queries. You can contact our support services via live chat or email.
To send a query by email please contact support@casino.com


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